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ReplyPurple Mattress Review – Purple Reign
- 08/19/2024
Ben Trapskin
I have carefully studied and evaluated many mattresses, sheets, pillows, duvet inserts, comforters, sleep gadgets, and adjustable beds for over a deca... Full Bio
Discover the ultimate sleep experience with our in-depth Purple mattress review, where we’ll explore the unique features and benefits of this innovative sleep solution. Designed with the patented Hyper-Elastic Polymer grid, Purple mattresses are known for providing exceptional pressure relief, support, and breathability. In this comprehensive analysis, we’ll examine the mattress’s construction, performance, and pricing, helping you determine whether it’s the perfect fit for your needs. Join us as we dive into the world of Purple and uncover the secrets behind its growing popularity among sleepers seeking both comfort and quality.
The Purple Grid. What Sets Purple Apart From the Competition
The Purple mattress grid, officially called the GelFlex® Grid, is the core innovation and defining feature of Purple mattresses. It’s a unique material and design that sets them apart from traditional memory foam or spring mattresses. Here’s a breakdown:
Material:
- Made from a hyper-elastic polymer, a special type of plastic known for its flexibility and durability.
- Feels different from both memory foam and traditional spring systems, offering a responsive and adaptive experience.
Design:
- Grid-like structure with hundreds of flexible columns that move independently.
- Each column offers zoned support, meaning it responds differently to pressure from different parts of your body.
- Firmer under your hips and shoulders for support, softer under your back and legs for pressure relief.
- Open channels within the grid promote airflow and heat dissipation, helping you stay cool at night.
Benefits:
- Pressure relief: Aims to distribute pressure evenly, particularly targeting common pain points for back and side sleepers.
- Adaptive comfort: Conforms to your body shape while providing enough support, offering a balance between sink-in and bounce.
- Cooling: Designed for breathability and airflow to prevent heat buildup.
- Responsiveness: Quickly adjusts to your movements, allowing for easy position changes without feeling stuck.
- Durable: The material is designed to last and maintain its properties over time.
Purple Mattress Motion Transfer
Purple mattresses are generally known for having good motion isolation, meaning they effectively minimize the feeling of your partner’s movements while you sleep. Here’s why:
Design factors:
- GelFlex® Grid: The grid’s unique structure absorbs and distributes pressure, preventing it from transferring significantly across the mattress surface.
- Independent Support: Many Purple models use individually wrapped coils, which further reduce motion transfer compared to traditional innerspring mattresses where connected coils can transmit movement more easily.
- Multiple Layers: The combination of the grid, foam layers, and coils in Purple mattresses creates a dampening effect that reduces motion transfer.
User experiences:
- Positive reviews: Many users report minimal to no partner disturbance on Purple mattresses, highlighting their effectiveness in isolating motion.
- Comparison to other materials: Generally, Purple mattresses perform better in motion isolation than memory foam mattresses, which can absorb and transfer motion more readily. However, they might not be as effective as some high-end hybrid mattresses with advanced pocketed coil systems and thick comfort layers.
Considerations:
- Individual experiences may vary: While generally praised for motion isolation, some users might still feel some partner movement, especially on thinner models or with very light sleepers.
- Sleeping positions: Side sleepers tend to experience more motion transfer than back or stomach sleepers due to their concentrated pressure points.
Purple Pillow Motion Transfer
Purple pillows are generally considered to have good motion isolation, meaning they minimize the feeling of your partner’s head movements while you sleep. Here’s a breakdown of why:
Factors contributing to motion isolation:
- GelFlex® Grid: Similar to Purple mattresses, some Purple pillows incorporate the GelFlex® Grid, which absorbs and distributes pressure, reducing its transfer across the pillow surface.
- Shredded Memory Foam or MicroAir® Foam: Many Purple pillows use shredded memory foam or their proprietary MicroAir® Foam filling. These materials are known to conform and adapt to individual pressure points, minimizing movement transfer.
- Multiple Layers: Some Purple pillows have multiple layers of different materials, creating a dampening effect that further reduces motion transfer.
User experiences:
- Positive reviews: Many users report minimal to no partner disturbance with Purple pillows, suggesting they effectively isolate movement.
- Comparison to other pillows: Generally, Purple pillows perform better in motion isolation than traditional down or feather pillows, which can transmit movement more easily due to their loose fill. They might be comparable to some memory foam pillows in motion isolation, depending on the specific design and quality.
Purple Mattress Pros and Cons
| Pros | Cons |
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Purple for Side Sleepers
Reviews of the Purple mattress for side sleepers are generally positive. People who sleep on their sides often find the Purple mattress to be comfortable and supportive, thanks to its unique grid design. The grid conforms to the curves of your body, which can help to alleviate pressure points in the hips and shoulders.
Here are some things to consider:
- Thickness: Purple offers a variety of mattresses with different thicknesses. A thicker mattress will generally provide more pressure relief for side sleepers.
- Softness: Purple mattresses come in a variety of firmness levels. While some side sleepers prefer a softer mattress, others may find a medium-firm mattress to be more supportive.
- Weight: Side sleepers who are lighter in weight may find that a softer Purple mattress provides enough support, while heavier side sleepers may prefer a firmer mattress.
Purple for Pressure Relief
The Purple mattress is designed to address pressure points through its core technology, the Purple Grid. This grid is made of a hyper-elastic polymer material that claims to cradle your body and distribute pressure evenly.
Here’s how the Purple Grid is designed to reduce pressure on common points:
- Grid conforms to curves: The grid’s channels are designed to flex around the contours of your body, aiming to prevent uncomfortable build-up of pressure in areas like the shoulders, hips, and lower back.
- Reduced sinkage: The grid offers some firmness to prevent excessive sinkage, which can cause misalignment and put pressure on the spine.
Reviews and ratings: Customer reviews and ratings on the Purple website and other retail sites generally reflect positive experiences with pressure relief. The Purple mattress has an average rating of 4.47 out of 5 based on nearly 30,000 reviews on their website.
Things to Consider:
- Sleeping style: While designed for various sleep positions, side sleepers tend to benefit most from pressure relief due to the grid conforming around the shoulders and hips.
- Individual body type and weight: Pressure relief can vary depending on your body and weight. Lighter sleepers may find softer models offer enough support, while heavier sleepers may benefit from a firmer option.
Purple for Back Pain
There is evidence to suggest that the Purple mattress may help with back pain relief, but it’s important to understand some key points:
- Individual Results Vary: While some Purple mattress users experience back pain relief, others may not. Factors like the cause of your back pain, your sleeping style, and bodyweight can all influence how effective the mattress is for you.
- Focus on Pressure Relief: The design of the Purple mattress with its grid strives to provide pressure relief, which can be a factor in back pain. By evenly distributing your body weight and conforming to curves, it aims to reduce pressure points that can contribute to back pain.
Here’s a breakdown of some things to consider:
Positive Reviews and Studies:
- Purple mattress customer reviews often mention back pain relief as a benefit. The Purple website has an average rating of 4.47 out of 5 based on nearly 30,000 reviews, with some users specifically mentioning back pain improvement.
- A 2019 study published in the Journal of Chiropractic Medicine [1] looked at the effects of a grid-based mattress design on chronic low back pain. The study found that participants who used the grid-based mattress reported significant improvements in pain compared to the control group.
Important Considerations:
- Softness: For back pain sufferers, choosing the right firmness level is important. While some side sleepers with back pain may prefer a softer Purple mattress for pressure relief, others may find a medium-firm model offers more support for their spine.
- Underlying Conditions: If you have chronic or severe back pain, a new mattress may not be a complete solution. Consulting a healthcare professional is important to determine the cause of your pain and get proper treatment.
The support offered by a Purple mattress depends on two main factors: the core type (innerspring or gel grid) and the mattress thickness. Here’s a breakdown of what to expect:
Core Type:
- Innerspring: Purple offers hybrid models that combine their grid technology with an innerspring core. Innerspring cores generally provide more bounce and responsiveness than grid-only cores.
- Grid-Only: Purple offers mattresses with their grid technology as the core layer. These models tend to have a more pressure-relieving and conforming feel.
Thickness:
- Thicker mattresses: Regardless of core type, thicker Purple mattresses will generally provide more support and may be better suited for heavier sleepers or those who desire a firmer feel.
- Thinner mattresses: Thinner Purple mattresses will tend to conform more closely to the body and may be better for side sleepers or those who prefer a softer feel.
Effectiveness:
Reviews and ratings for Purple mattresses generally reflect positive experiences with both comfort and support. However, it’s important to consider that individual needs and preferences can vary.
Here are some things to consider to determine how effective the support will be for you:
- Sleeping style: Side sleepers typically benefit from more conforming support, while back and stomach sleepers may prefer a more balanced or firm feel.
- Body weight: Heavier sleepers may require a firmer mattress for proper spinal alignment, while lighter sleepers may find a softer model sufficiently supportive.
Purple for Shoulder Pain
There is evidence to suggest the Purple mattress may be helpful for chronic shoulder and back pain, but it’s important to manage expectations and consider some key points:
Potential Benefits:
- Pressure Relief: The Purple Grid’s design focuses on pressure relief, which can be a significant factor in chronic shoulder and back pain. By conforming to your body and distributing weight evenly, it aims to reduce pressure points that contribute to pain.
- Supportive Design: The grid offers some firmness to prevent excessive sinkage, which can cause spinal misalignment and worsen back pain.
- User Reviews: Purple’s website boasts a high average rating with many users mentioning back pain relief. A 2019 study published in the Journal of Chiropractic Medicine [1] also showed positive results for chronic back pain with a grid-based mattress design.
Important Considerations:
- Individual Results Vary: What works for one person may not work for another. Factors like the cause of your pain, sleeping style, and body weight can all influence the effectiveness of the mattress.
- Not a Cure-All: While the mattress may help alleviate pressure and promote proper alignment, it may not be a complete solution for chronic pain. Consulting a healthcare professional for diagnosis and treatment is crucial.
Here are some additional factors to weigh:
- Softness Level: Choose the right firmness. While pressure relief is important, some back pain sufferers may benefit from a more supportive (firmer) mattress for proper spinal alignment.
- Sleeping Style: Side sleepers tend to benefit most from the pressure relief properties of the grid. Back and stomach sleepers may also find them comfortable, but some may require a firmer mattress for better support.
Customer Reviews of the Purple Mattress
User experiences on the comfort of Purple mattresses tend to be positive, but with some variation based on factors like sleeping style and body weight. Here’s a breakdown of what users say about comfort:
Pros:
- Pressure relief: Many users find the Purple Grid effective at reducing pressure points, leading to a comfortable sleep experience. This is especially true for side sleepers who often experience pressure on the shoulders and hips.
- Cooling: The grid design is said to promote airflow and breathability, which can be helpful for hot sleepers.
- Motion isolation: Purple mattresses are generally good at isolating motion transfer, so you’re less likely to feel your partner move during the night.
Cons:
- Softness: Some users find the Purple mattress to be too soft, especially thicker models. This can be a negative for stomach sleepers who may desire more support for their spine.
- Adjustment period: The unique grid feel of the Purple mattress can take some time to get used to for some sleepers.
Things to consider:
- Sleeping style: Side sleepers tend to find Purple mattresses most comfortable due to the pressure relief properties. Back and stomach sleepers may also find them comfortable, but some may prefer a firmer mattress for better spinal alignment.
- Body weight: Heavier sleepers may find softer Purple models to be insufficiently supportive. Conversely, lighter sleepers may find a firmer Purple mattress too rigid.
- Trial period: Purple offers a 100-night trial period, so you can try the mattress at home and see if it’s comfortable for you.
Here are some resources where you can find user reviews on Purple mattresses:
- Purple website: Purple has a customer review section on their website where users can rate their mattresses. As of today, April 5 2024, the Purple mattress has an average rating of 4.47 out of 5 based on nearly 30,000 reviews.
- Retail sites: Many retail sites that sell Purple mattresses will also have customer review sections. You can find these by searching for the mattress model you’re interested in on a retail site.
Purple Through the Years
The Purple mattress has come a LONG way since I first reviewed the Purple Signature back in 2016. They now have multiple models and a host of bedding products. Back then, the Purple company sent me a free king-size Purple mattress to test out. This mattress may make the color purple more popular than Prince himself. The reason for my excitement is that this mattress has a top-layer construction that is unlike anything I have reviewed so far. I first found out about the Purple mattress through the Kickstarter campaign, where 320 backers pledged $171,560 to bring the project to life. I have seen other mattress Kickstarter campaigns that don’t even come close to the popularity of Purple. Below is their official Kickstarter video.
The Purple Mattress Journey: From Fly Fishing to Gridded Comfort
The story of Purple mattresses starts not with mattresses, but with fly fishing in the Rockies. In 1989, brothers Tony and Terry Pearce, with diverse backgrounds in advanced aerospace materials and manufacturing, teamed up to create high-tech sporting goods and wheelchairs. Their innovative spirit and focus on comfort and durability paved the way for what would become Purple mattresses.
1996: Birth of the GelFlex® Grid:
A key breakthrough came in 1996 when the Pearces invented the GelFlex® Grid, a hyper-elastic polymer material with unique characteristics. This material was incredibly strong, durable, and offered pressure-relieving properties. The key discovery came when molded in a specific grid shape, the material “relaxed” under pressure points, providing targeted support and distributing pressure evenly.
Purple’s Evolution:
Over the next two decades, the Pearces continued refining the GelFlex® Grid and incorporating it into various products. Initially used in medical devices, athletic shoes, and toys, the grid’s potential for sleep comfort became increasingly evident. This led to the creation of EdiZone, LLC in 2008, focusing on comfort technologies, and the development of numerous cushioning-related patents.
2013: Mattress Max and the Birth of Purple:
In 2013, the invention of the Mattress Max, a machine capable of molding large pieces of gel-like polymer into mattresses, was a pivotal moment. With this innovation, the Pearces founded Purple and launched their Kickstarter campaign for the Purple® Bed in 2015. The campaign quickly exceeded its goal, signaling strong consumer interest in the unique grid technology.
Growth and Recognition:
Since its launch, Purple has experienced significant growth, fueled by positive customer reviews, innovative marketing campaigns, and a focus on direct-to-consumer sales. Their product line has expanded to include various mattress models, pillows, bedding, and other comfort solutions. They’ve also garnered recognition, achieving public company status in 2018 and earning accolades for their technology and customer service.
Today and Beyond:
Purple continues to invest in research and development, refining their existing products and introducing new solutions. They remain committed to offering innovative comfort technologies that address sleep-related challenges and enhance wellness.
Key Takeaways:
- The Purple mattress journey began with the invention of the GelFlex® Grid, highlighting the company’s focus on innovation and comfort.
- The mattress was born from years of experience in various comfort-related fields.
- From its Kickstarter debut to public company status, Purple has experienced growth and recognition.
- They continue to evolve and offer new solutions, solidifying their position in the sleep industry.
Since I first reviewed Purple in 2016, I have had them in our retail stores for customers to try. Long story short, they either love it or hate it which is why it’s always best to try it in person and chances are there is a Purple mattress retail store near you or a Purple showroom such as Mattress Firm or another major chain that carries them.
Purple is so popular now, it is THE dominant online native mattress brand to take over retail. There are now new mattresses coming out now with a technology similar to the Purple Grid which may give Purple a run for its money.
The Purple Essential Collection
The Purple Essential Collection is a lineup of mattresses from Purple designed to offer their signature GelFlex® Grid technology at a more competitive price point compared to their other models. This makes them a more budget-friendly option for those interested in experiencing the benefits of the Purple Grid without breaking the bank.
Here are some key characteristics of the Purple Essential Collection:
Mattresses:
- Currently includes three models: The Essential, The Essential Hybrid, and The Restore.
- The Essential and The Essential Hybrid feature a simplified construction with the core focus on the GelFlex® Grid for pressure relief and support.
- The Restore incorporates a hybrid design with both coils and the GelFlex® Grid, aiming for enhanced support and responsiveness.
Key Features:
- GelFlex® Grid: Present in all models, offering the core Purple experience of pressure relief and adaptive support.
- Supportive Base Layers: Each mattress uses foam layers for varying levels of comfort and support depending on the model.
- Breathable Cover: Promotes airflow and helps regulate temperature while you sleep.
- Limited Edge Support: Compared to more premium Purple models, edge support might be less pronounced.
Benefits:
- More affordable: Lower price point compared to other Purple mattresses.
- Purple Grid experience: Offers the core benefits of pressure relief and adaptive support associated with Purple technology.
- Variety of options: Choose from different firmness levels and construction types (all-foam or hybrid) based on your preferences.
Considerations:
- Simplified construction: May lack some features and comfort layers found in premium Purple models.
- Less edge support: Not ideal for those who frequently sleep near the edge of the mattress.
- Trial period and warranty: Check the specific terms for each model, as they might differ from other Purple offerings.
The Purple New Day Mattress
The Purple New Day mattress is one of the more affordable options within the Purple Essential Collection, making it a popular choice for budget-conscious sleepers seeking the brand’s signature GelFlex® Grid technology. Here’s a breakdown of its key features:
Construction:
- 2″ GelFlex® Grid: This core layer uses hyper-elastic polymer columns for pressure relief and adaptive support.
- 4″ Polyfoam Comfort Layer: Provides initial cushioning and conforms slightly to your body.
- 6″ Polyfoam Support Core: Creates a stable base for the mattress.
- SoftFlex Cover: Breathable and moisture-wicking to help regulate temperature during sleep.
Key Features:
- Targeted Pressure Relief: The GelFlex® Grid aims to distribute pressure evenly, potentially reducing aches and pains in common sleep areas.
- Supportive: The polyfoam layers offer overall support, though users report it as firmer than some other Purple models.
- Breathable: The cover and grid design promote airflow to prevent overheating.
- Edge Support: May be less pronounced compared to more expensive Purple mattresses.
Benefits:
- Affordable: Among the most budget-friendly Purple mattress options.
- Purple Grid Experience: Offers the core pressure relief and support benefits associated with Purple technology.
- Firmness Level: Suitable for those who prefer a firmer sleep surface.
Considerations:
- Limited Comfort Layers: Lacks additional comfort layers found in other Purple models, potentially impacting plushness and sink-in feel.
- Reduced Edge Support: Not ideal for those who frequently sleep near the edge.
- Trial Period and Warranty: Shorter trial period and warranty compared to some other Purple mattresses.
Overall:
The Purple New Day mattress provides a basic yet supportive sleep experience with the brand’s signature GelFlex® Grid technology at a competitive price point. It’s ideal for budget-conscious sleepers who prioritize a firmer feel and pressure relief but don’t mind a simpler construction with potential limitations in comfort and edge support. Carefully consider your needs and budget before making a decision, as other Purple models might offer a more luxurious experience with additional features.
Here are some additional points to remember:
- Pricing: As of 2024-02-11, the New Day mattress starts at $750 depending on size and retailer.
- Customer Reviews: Reviews generally reflect the above points, with positive feedback on pressure relief and affordability, and mixed opinions on firmness and edge support.
- Alternatives: Consider other Purple Essential Collection models and compare features based on your preferences and budget.
The Purple Original Mattress
The Purple Original mattress is the foundational model and starting point for experiencing the brand’s unique sleep technology. Here’s a detailed breakdown of its features and considerations:
Construction:
- 2″ GelFlex® Grid: The core layer, made of hyper-elastic polymer columns, provides pressure relief and adaptive support.
- 2″ Comfort Foam: Additional cushioning layer for conforming comfort.
- 7″ Base Support Foam: Ensures stability and shape retention.
- SoftFlex Cover: Breathable and moisture-wicking to promote airflow and prevent overheating.
Key Features:
- Classic Purple Experience: Offers the signature combination of pressure relief, cooling, and responsiveness associated with the brand.
- Medium Firm Feel: A balance between comfort and support, suitable for various sleeping positions.
- Targeted Pressure Relief: The GelFlex® Grid aims to distribute pressure evenly, potentially reducing aches and pains.
- Cooling Design: Open channels in the grid and breathable cover promote airflow to help regulate temperature.
Benefits:
- Versatility: Suitable for various sleeping positions due to its medium firm feel.
- Core Purple Technology: Provides the essential benefits of the GelFlex® Grid for better sleep comfort.
- Established Popularity:
Purple Plus Mattress
The Purple Plus mattress is an upgrade to the Purple Original mattress, designed to offer enhanced comfort and pressure relief through added materials and a thicker GelFlex® Grid. Here’s a breakdown of its key features and how it compares to the Original:
Construction:
- 2″ GelFlex® Grid: Like the Original, the Plus uses the core grid technology for pressure relief and support.
- 3″ Plush Comfort Foam: An additional layer of foam compared to the Original, providing deeper sink-in and softer feel.
- 7″ Base Support Foam: Same as the Original for stability and shape retention.
- SoftFlex Cover: Same breathable and moisture-wicking cover for cool sleep.
Key Features:
- Enhanced Comfort: Thicker Plush Comfort Foam layer creates a softer, more cradling feel compared to the Original.
- Targeted Pressure Relief: Maintains the Original’s pressure distribution benefits with the GelFlex® Grid.
- Cooling Design: Similar airflow promotion through the grid and cover for temperature regulation.
- More Responsive: The Plus retains the grid’s responsive nature, allowing for easier movement changes.
Comparison to the Original:
- Softer Feel: The Plush Comfort Foam makes the Plus more suitable for side sleepers or those who prefer a plusher mattress.
- Price Point: Higher than the Original due to the additional comfort layer.
- Edge Support: Similar to the Original, might have less edge support compared to traditional mattresses.
Benefits:
- Ideal for Side Sleepers: Softer feel provides better pressure relief for hips and shoulders.
- Luxury Experience: Enhanced comfort and plushness compared to the Original.
- Core Purple Technology: Offers the signature pressure relief and support benefits of the GelFlex® Grid.
Considerations:
- Price: More expensive than the Original.
- Firmness Preference: Not ideal for those who prefer a very firm mattress.
- Limited Edge Support:
Purple Kids Mattress
The Purple Kids Mattress is designed specifically for children ages 3 to 14, providing them with the same pressure relief, support, and cooling technology as the adult Purple mattresses, but adapted for their growing bodies and needs. Here’s a breakdown of its key features:
Construction:
- 2″ Responsive Comfort Layer: Made of a softer, more kid-friendly comfort foam compared to adult Purple mattresses, providing plushness and conforming to your child’s shape.
- 2″ Purple Grid®: The core layer uses the same hyper-elastic polymer columns found in adult Purple mattresses, offering pressure relief and adaptive support for growing spines.
- Breathable Stretch Cover: Machine-washable and promotes airflow to keep your child cool throughout the night.
Key Features:
- Designed for Kids: Tailored comfort and support specifically for growing bodies.
- Pressure Relief: The Purple Grid® helps distribute pressure evenly, potentially reducing aches and pains.
- Cooling Technology: Open channels in the grid and breathable cover promote airflow to prevent overheating.
- Responsiveness: The grid easily adjusts to your child’s movements, allowing for comfortable sleep positions.
- Machine-Washable Cover: Convenient cleaning for spills and accidents.
Benefits:
- Promotes Healthy Sleep: Designed to support proper spinal alignment and provide pressure relief for growing bodies.
- Cool and Comfortable: Breathable materials help regulate temperature and prevent overheating.
- Easy to Clean: Machine-washable cover simplifies maintenance.
- Durable: Built to last through your child’s growth spurts.
Considerations:
- Size: Only available in a Twin size.
- Price Point: More expensive than some traditional kids mattresses.
- Firmness: May be too firm for younger children who prefer a softer sleep surface.
Overall:
The Purple Kids Mattress is a good option for parents who want to provide their children with a comfortable, supportive, and cool sleep experience. It’s particularly suitable for children with back pain or those who tend to sleep hot. However, consider your child’s age, size, and firmness preference before making a decision, as other kids mattresses might cater to specific needs or offer a more budget-friendly option.
Purple Restore Hybrid Mattress Comparison: A Deep Dive into Comfort and Support
The Purple Restore Hybrid mattress collection combines the pressure-relieving comfort of the Purple Grid® with supportive coils for a unique sleep experience. But with three different models (Restore, Restore Plus, and Restore Premier), choosing the right one can be confusing. Let’s break down each mattress, highlighting their key features, similarities, and differences to help you find the perfect fit:
Similarities:
- All three models share the core construction:
- A 1.5″ layer of responsive transition foam for smooth movement between comfort layers.
- A 2.5″ GelFlex® Grid for pressure relief, cooling, and bounce.
- Individually wrapped coils for targeted support and reduced motion transfer.
- A durable base foam layer for stability and shape retention.
- A breathable and moisture-wicking cover for cool sleep.
- All models are available in Twin, Twin XL, Queen, King, and California King sizes.
- All offer a 10-year limited warranty.
Key Differences:
| Model | Thickness | GelFlex® Grid Thickness | Comfort Layer | Price (Queen) | Best For |
|---|---|---|---|---|---|
| Restore | 11.5″ | 2″ | 2″ Plush Comfort Foam | $2,395 | Budget-conscious sleepers who want pressure relief and some plushness. |
Restore Plus | 12.5″ | 3″ | 2″ Plush Comfort Foam + 1″ Responsive Transition Foam | $2,595 | Side sleepers and those who prefer a softer, more conforming feel. Restore Premier | 13.5″ | 3″ | 3″ Plush Comfort Foam + 1″ Responsive Transition Foam | $2,795 | Luxury seekers who want the ultimate comfort, pressure relief, and support.
Here’s a more detailed breakdown of the key differences:
GelFlex® Grid Thickness: All models have the grid, but the thicker the grid, the more pressure relief and bounce you’ll experience. The Restore has the least grid, while the Restore Premier boasts the most.
Comfort Layer: The Restore and Restore Plus have the same 2″ Plush Comfort Foam layer, while the Restore Premier adds an additional 1″ Responsive Transition Foam layer for more conforming comfort and a plusher feel.
Price: As expected, the price increases with each model as you get more grid and comfort layers. The Restore is the most affordable, while the Restore Premier is the most expensive.
Who should choose each model?
- Restore: Ideal for budget-minded sleepers who still want Purple’s core pressure relief and some comfort.
- Restore Plus: Perfect for side sleepers or those who prefer a softer, more conforming mattress.
- Restore Premier: Best for luxury seekers who want the ultimate comfort, support, and a plush sleep experience.
Additional Considerations:
- Edge support: While all models have improved edge support compared to earlier Purple mattresses, some users still report less edge support compared to traditional innerspring mattresses.
- Trial period: All models come with a 100-night trial period.
- Return policy: You can return any Purple mattress within 100 days for a full refund, minus shipping costs.
Purple Rejuvenate Collection
Purple Rejuvenate Collection Mattress Comparison: Finding Your Perfect Support and Comfort Blend
The Purple Rejuvenate Collection presents three exciting mattress options: The Rejuvenate, The Rejuvenate Plush, and The Rejuvenate Premier. Each model boasts the signature Purple Grid® technology for pressure relief and cooling, but they differ in construction and feel to cater to diverse sleep preferences. Let’s dive into their key features and help you identify the ideal mattress for your needs:
Similarities:
- All three models share the core construction:
- A comfortable quilted euro top for a classic, luxurious feel.
- 3 zoned edge-to-edge coils provide tailored support for different body areas.
- High-density GelFlex® Grid Plus offers enhanced pressure relief and support compared to the standard grid.
- Antimicrobial finish keeps the mattress fresh and reduces allergens.
- Cooling cover promotes airflow and temperature regulation for comfortable sleep.
- Durable base foam ensures stability and shape retention.
- All are available in Twin XL, Queen, King, and California King sizes.
- All offer a 10-year limited warranty.
Key Differences:
| Feature | Rejuvenate | Rejuvenate Plush | Rejuvenate Premier |
|---|---|---|---|
| Thickness | 11.5″ | 12.5″ | 13.5″ |
| GelFlex® Grid Plus Thickness | 2″ | 2″ | 2″ |
| Comfort Layer | 2″ Comfort Foam | 3″ Comfort Foam | 5″ Comfort Foam (2″ Comfort Foam + 3″ Responsive Transition Foam) |
| Firmness Level | Medium Plush | Plush | Medium |
| Price (Queen) | $4,495 | $4,995 | $6,295 |
Here’s a more detailed breakdown of the key differences:
Comfort Layer: This layer significantly impacts the mattress feel. The Rejuvenate has the least amount of foam, creating a medium plush feel. The Rejuvenate Plush adds an extra inch for a softer, more cradling experience. The Rejuvenate Premier goes all-out with 5″ of foam, including a responsive transition layer, resulting in a luxurious, plush hug with added support.
Firmness Level: The Rejuvenate Premier stands out with its medium firmness, ideal for stomach and back sleepers seeking a more supportive feel. The Rejuvenate and Rejuvenate Plush lean towards plushness, suitable for side sleepers and those who prefer a softer surface.
Price: As expected, the price increases with each model as comfort layers become thicker and offer more plushness. The Rejuvenate is the most affordable, while the Rejuvenate Premier is the most expensive.
Who should choose each model?
- Rejuvenate: Perfect for budget-conscious sleepers who want the GelFlex® Grid Plus benefits with a plush yet supportive feel. Best for side sleepers and those who tend to sleep warm.
- Rejuvenate Plush: Ideal for side sleepers and those who crave a truly soft and cradling sleep experience. Great for pressure relief and pain reduction.
- Rejuvenate Premier: Luxury seekers who appreciate a plush feel with added support will love this model. Excellent for back and stomach sleepers who want pressure relief without sacrificing support.
Purple Mattress vs. Memory Foam Mattresses
Purple mattresses and memory foam mattresses are two popular types of mattresses that offer different benefits and features. Here are some differences between the two:
Material: Memory foam mattresses are made of synthetic materials, such as polyurethane foam, while Purple mattresses are made of a proprietary material called Hyper-Elastic Polymer.
Support: Memory foam mattresses conform to the shape of the body, providing even support and pressure relief. Purple mattresses have a more unique feel, with a responsive surface that supports the body while still providing pressure relief.
Cooling: Memory foam can sometimes retain heat, causing sleepers to feel uncomfortably warm. Purple mattresses are designed with airflow in mind, which helps to dissipate heat and keep sleepers cool.
Bounce: Memory foam mattresses have a slow response time and do not provide much bounce or resilience. Purple mattresses have a more bouncy surface that responds quickly to movement.
Ultimately, the choice between a Purple mattress and a memory foam mattress comes down to personal preference. If you prefer a more conforming feel and pressure relief, a memory foam mattress may be the better option. If you want a responsive surface that still provides pressure relief and a cooler sleep experience, a Purple mattress may be the way to go.
Mattresses Similar to Purple
Mattresses that offer similar properties to the Purple mattress, particularly pressure relief and some level of bounce, typically utilize one or a combination of these materials:
Gel Grid: Similar to Purple’s Hyper-Elastic Polymer Grid, gel grids are designed with a channeled, grid-like structure. These channels are often filled with a gel material that conforms to the body’s curves while providing some push-back for support.
Pocketed Coils: Pocketed coils are individually encased fabric pockets. This allows each coil to compress independently, providing targeted pressure relief and some bounce. Some mattresses may combine a pocketed coil core with a gel grid comfort layer.
Latex: Natural latex is known for its elasticity and conforming properties. It offers pressure relief and cradles the body’s curves. However, unlike the Purple Grid, latex may not offer the same level of bounce. Some mattress companies may use a combination of latex and other materials to achieve a balance of pressure relief and bounce.
Memory Foam: Memory foam is known for its pressure-conforming properties, but it can also trap heat and cause a sinking feeling. Some mattress companies use newer memory foam technologies or combine memory foam with other materials to address these concerns. While memory foam can conform to pressure points, it may not offer the same level of bounce or breathability as the Purple Grid.
Here’s a table summarizing these materials:
| Material | Pros | Cons |
|---|---|---|
| Gel Grid | Conforms to body, pressure relief, some bounce | May be more expensive than other options |
| Pocketed Coils | Pressure relief, bounce, good motion isolation | May not conform as well as some other materials |
| Latex | Conforms to body, pressure relief, durable | May be expensive, may not be as bouncy as some other options |
| Memory Foam | Pressure relief | Can trap heat, may cause excessive sinkage |
Purple and Headaches and Migranes
There isn’t any scientific evidence directly linking the Purple mattress to a reduction in migraines and headaches. Migraines are complex neurological conditions with various potential causes, and sleep quality is just one factor that can influence them.
That being said, some users report experiencing fewer migraines and headaches after switching to a Purple mattress. There are a few possible explanations for this, though it’s important to remember these are theories and may not apply to everyone:
- Improved Sleep Quality: The Purple mattress design focuses on pressure relief and spinal alignment, which may contribute to better overall sleep quality for some users. Adequate sleep is crucial for managing migraines, and better sleep could potentially lead to fewer headaches.
- Reduced Neck Pain: Migraines and headaches can sometimes be triggered by neck pain. The pressure-relieving properties of the Purple mattress might help alleviate neck tension for some users, potentially reducing headaches.
- Individual Factors: Certain factors like stress, dehydration, and hormonal fluctuations can contribute to migraines and headaches. If a Purple mattress improves a user’s sleep quality and reduces stress due to better comfort, it could indirectly contribute to fewer headaches.
Here are some things to consider:
- Placebo Effect: It’s possible that some users experiencing fewer headaches simply perceive a connection with the new mattress.
- Confirmation Bias: People who purchase a mattress specifically for pain relief may be more likely to notice improvements, even if subtle.
- Focus on Sleep Hygiene: It’s important to address other aspects of sleep hygiene alongside a new mattress. Maintaining a consistent sleep schedule, creating a relaxing bedtime routine, and practicing good sleep habits can all contribute to fewer headaches.
Users with arthritis, back surgeries, and other medical conditions may experience some benefits from using a Purple mattress, but it’s important to understand the mattress’s potential and individual needs will vary. Here’s a breakdown of what users with these conditions might experience:
Arthritis:
- Pressure Relief: The Purple Grid’s design focuses on conforming to the body and distributing weight evenly. This pressure relief can be helpful for arthritic sleepers, particularly those who experience pain in pressure points like hips, shoulders, and lower back.
- Reduced Pain and Stiffness: By alleviating pressure on joints, the mattress may help reduce pain and stiffness associated with arthritis, potentially improving sleep quality.
Back Surgeries:
- Spinal Alignment: The Purple Grid’s core aims to provide support while conforming to the curves of the spine. This can be helpful for post-surgical recovery by promoting proper spinal alignment and reducing pressure on healing areas.
- Improved Comfort: Pressure relief and reduced pain can contribute to a more comfortable sleep experience, which is crucial for healing after back surgery.
Other Medical Issues:
- Fibromyalgia: Similar to arthritis, pressure relief from the Purple Grid may help alleviate pain associated with fibromyalgia.
- Circulation Issues: The grid design promotes airflow, which can be beneficial for users with circulation problems.
Important Considerations:
- Not a Cure-All: While the Purple mattress may offer some relief, it’s not a substitute for medical treatment. Consulting a healthcare professional for proper management of these conditions is crucial.
- Individual Needs: The effectiveness of the mattress will depend on the specific medical condition and the severity of symptoms. Consulting a doctor or physical therapist for advice on mattress selection is recommended.
- Trial Period: Purple offers a 100-night trial period, so you can test the mattress at home and see if it improves your sleep and pain management.
Additional Tips:
- Mattress Firmness: For some conditions, a firmer mattress may be recommended for proper spinal support. Talk to your doctor about the right firmness level for you.
- Sleeping Style: Side sleepers with arthritis or back pain may benefit most from the pressure relief properties of the grid.
Why Purple is Great for Hot Sleepers
The Purple mattress is designed to promote coolness while you sleep, but there are factors to consider to determine how effective it will be for you. Here’s a breakdown of the cooling aspects of the Purple mattress:
Cooling Features:
- Grid Design: The Purple Grid boasts an open channel design that allows for air circulation throughout the mattress. This airflow can help dissipate body heat and prevent you from feeling overheated.
- Material: The Purple Grid is made from a hyper-elastic polymer that claims to be temperature neutral. This means it shouldn’t actively trap or conduct heat.
Potential Limitations:
- Overall Mattress Construction: While the grid promotes airflow, other materials in the mattress construction can impact temperature regulation. Memory foam layers, for example, tend to trap more heat than other materials. Purple offers various mattress models with different constructions, so some may be cooler than others.
- Sleeping Style: People who sleep hot may find any mattress too warm. Additionally, those who sleep on their stomachs tend to trap more heat under their bodies.
What Users Report:
- Purple’s website: Customer reviews on Purple’s website often mention coolness as a benefit.
- Trial Period: The 100-night trial offered by Purple allows you to test the mattress at home and see if it keeps you cool throughout the night.
Here are some additional tips for staying cool while you sleep:
- Bedroom Temperature: Keep your bedroom cool, ideally between 60-67 degrees Fahrenheit (15.5-19.4 degrees Celsius).
- Bedding: Choose breathable sheets and pajamas made from natural fibers like cotton or linen.
- Shower Before Bed: Taking a cool shower before bed can help lower your body temperature.
Reasons Not to Buy a Purple Mattress
The Purple Mattress might not be ideal for everyone here are some factors to consider:
- Weight: Heavier sleepers (over 250 lbs) may not find the softer Purple models supportive enough and might experience excessive sinkage. These sleepers may benefit from a firmer Purple mattress model or a different mattress brand altogether that specializes in heavier body types.
- Stomach sleepers: While Purple mattresses can work for all sleeping positions, strict stomach sleepers who require a very firm mattress for proper spinal alignment might not find the Purple Grid comfortable enough. They may prefer a more traditional innerspring mattress with a firm surface.
- Traditional mattress preference: If you enjoy the feel of a traditional memory foam or innerspring mattress, the unique grid design of the Purple mattress might not be your preference.
- Budget: Purple mattresses are on the higher end of the price spectrum. There are many other mattress brands offering various comfort levels and support at different price points.
Purple Sizes
The Purple mattress comes in all standard mattress sizes and prices vary depending on the specific model you choose. Here’s a breakdown of Purple’s mattress sizing and pricing (information accurate as of today, April 5 2024):
Sizes:
- Twin
- Twin XL
- Full
- Queen
- King
- California King
Pricing:
Purple offers several mattress models, all featuring their core grid technology but with variations in materials and thickness. Here’s a general range of prices you can expect, though specific models may vary slightly:
- Twin: $329 – $1,299
- Twin XL: $329 – $1,299
- Full: $499 – $1,999
- Queen: $599 – $2,499
- King: $799 – $3,599
- California King: $799 – $3,599
Here are some resources where you can find current pricing for specific Purple mattress models:
- Purple website: Purple’s website has a page for each mattress model listing its current price. You can find the latest pricing by browsing the Purple mattress selection on their website https://purple.com/.
- Retail sites: Many retail sites that sell Purple mattresses will also list the current price for each model. You can find these by searching for the specific mattress model you’re interested in on a retail site.
Purple Financing
Purple offers financing options through Affirm, a third-party lender, to help you pay for your new mattress in installments. Here’s what you need to know about Purple mattress financing:
Available financing options:
- 0% APR financing for qualified customers: This means you wouldn’t pay any interest on your purchase, as long as you make your payments on time.
- 10-36% APR for other customers: The specific APR you’ll qualify for will depend on your creditworthiness.
Loan terms:
- You can choose loan terms from 6 to 36 months.
- The minimum purchase amount for financing is $250.
How to apply:
- Add your desired mattress and any accessories to your cart on Purple’s website.
- Proceed to checkout and select Affirm as your payment method.
- You will be redirected to Affirm’s website, where you will need to complete a short application.
- Affirm will review your application and let you know if you are approved and what your APR will be.
- If you are approved, you can sign your loan agreement and complete your purchase.
Things to consider:
- Make sure you understand the terms of your loan agreement before you sign it. This includes the APR, the monthly payment amount, and the total amount you will pay over the life of the loan.
- Be sure you can afford the monthly payments. Missing payments can damage your credit score.
- Financing can be a helpful way to spread out the cost of a new mattress, but it’s important to use it responsibly.
Here are some additional details about Purple mattress financing:
- There are no hidden fees or markups associated with financing through Affirm.
- You can make your payments online or by mail.
- You can prepay your loan at any time without penalty.
Purple Mattress Models Ranked
The Purple Grand mattress retails for $6,999 in a queen size and is extremely heavy. It features 2 layers of the Purple grid system along with latex, and a rigid foam border for side support.
Many customers who have purchased the Purple Grand mattress report that it provides excellent pressure relief, comfort, and support. The combination of coils and foam layers, along with the unique “Purple Grid” technology, helps to keep the spine aligned and prevent aches and pains.
Additionally, the Purple Grand is also appreciated for its temperature neutrality and breathability, which helps to keep sleepers cool and comfortable throughout the night.
Purple Grand Mattress Complaints:
Price: Some customers have complained that the Purple Grand mattress is relatively expensive compared to other mattresses on the market.
Firmness: Some people have found that the Purple Grand is firmer than they expected, and may not be suitable for those who prefer a soft mattress.
Smell: Some customers have reported a strong off-gassing odor when they first received their Purple Grand mattress, which can be unpleasant and linger for a few days.
Sinkage: Some people have reported that they sink into the mattress too much, especially those who are lighter in weight.
It’s important to note that everyone’s sleep preferences are different, and what may be a great mattress for one person may not be as comfortable for another. So, while the Purple Grand mattress has received positive reviews from many customers, it’s always a good idea to try a mattress out in person or take advantage of the company’s sleep trial to see if it’s the right fit for you.
Purple Mattress Consumer Reports Rating
Consumer Reports has conducted tests and evaluations on the Purple mattress, and their rating is based on several factors including comfort, support, durability, and overall value.
According to their testing, the Purple mattress scored an overall rating of 80 out of 100, which is considered “very good” by Consumer Reports standards. Specifically, the mattress scored highly in terms of pressure relief, spine alignment, and durability.
One of the unique features of the Purple mattress is its use of a patented grid technology, which provides both support and airflow. Consumer Reports found that this design helped to evenly distribute body weight and alleviate pressure points, resulting in better sleep quality.
However, Consumer Reports did note that the Purple mattress may not be ideal for everyone. The grid technology may feel too firm or bouncy for some sleepers, and the mattress may not provide enough support for heavier individuals. Additionally, the mattress can be quite heavy and difficult to move.
Overall, Consumer Reports considers the Purple mattress to be a good option for those seeking pressure relief and improved sleep quality, but it’s important to consider personal preferences and needs when selecting a mattress.
How to Clean a Purple Mattress
Cleaning a Purple mattress is simple and can be done using a few household items. Here’s a step-by-step guide on how to clean your Purple mattress:
Gather your supplies: You will need a vacuum cleaner with an upholstery attachment, some mild dish soap, water, a clean cloth, and a few clean towels or paper towels.
Remove the bedding: Before you start cleaning, remove all bedding, including sheets, mattress protectors, and pillows.
Vacuum the mattress: Use the upholstery attachment on your vacuum cleaner to remove dust, dirt, and debris from the surface of your mattress. Make sure to vacuum all sides and edges thoroughly.
Spot clean stains: Mix a small amount of mild dish soap with water to create a gentle cleaning solution. Dip a clean cloth into the solution and gently dab any stains or spills on the mattress. Be careful not to saturate the mattress with water, as this can cause damage. Use a circular motion to lift the stain, and avoid rubbing or scrubbing, which can spread the stain.
Absorb excess moisture: After spot cleaning, use a clean, dry towel or paper towels to gently blot the area and absorb any excess moisture. Press down on the towel to remove as much moisture as possible.
Air dry the mattress: Allow the mattress to air dry completely before putting any bedding back on. This may take several hours or even a day, depending on the humidity and airflow in your room. You can use a fan or open windows to help speed up the drying process.
Vacuum again: Once the mattress is completely dry, vacuum it once more to remove any remaining dirt or dust.
Replace your bedding: Put your clean sheets, mattress protector, and pillows back on the mattress.
Remember that it’s essential to keep your Purple mattress clean to ensure its longevity and maintain a healthy sleeping environment. Regular vacuuming and spot cleaning as needed should keep your mattress in good shape. Always refer to the manufacturer’s care instructions for specific cleaning guidelines.
Purple Mattress Stores
In addition, Purple operates its own website where customers can purchase mattresses directly from the company. They also offer a 100-night sleep trial and free shipping, which makes buying a Purple mattress online a convenient option for many people.
If you prefer to see and test out the mattress in person before making a purchase, you can visit one of the stores that carry Purple mattresses. It’s always a good idea to call ahead to make sure the store has the specific model and size you’re interested in.
Purple Mattress in Art and Pop Culture
The Purple Mattress has made several appearances in popular culture over the years. Here are a few notable examples:
Shark Tank: The founders of Purple Mattress, Terry and Tony Pearce, appeared on season 7 of the popular show Shark Tank in 2015. The Pearce brothers secured a deal with Kevin O’Leary and licensed their technology to a manufacturer.
The Ellen Show: In 2016, Ellen DeGeneres featured the Purple Mattress on her show. She praised the mattress for its comfort and support and gave one away to each member of her audience.
The Bachelor: In season 23 of The Bachelor, contestants were shown sleeping on Purple Mattresses during their time in the mansion.
Parks and Recreation: In season 6, episode 11 of Parks and Recreation, character Leslie Knope is shown purchasing a Purple Mattress for her friend Ann Perkins.
YouTube: The Purple Mattress has been featured in many YouTube reviews and unboxing videos, with many popular YouTubers praising the mattress for its comfort and unique design.
Music videos: The Purple Mattress has also made appearances in several music videos, including “Deadpool Rap” by Teamheadkick and “No Cap” by Bankroll Freddie.
The Purple Mattress has also made appearances in a few movies over the years. Here are a few notable examples:
Bad Moms: In the 2016 comedy film, character Carla Dunkler, played by actress Kathryn Hahn, purchases a Purple Mattress for her son’s bed. She praises the mattress for its comfort and support, saying “It’s like sleeping on a cloud, but not the kind of cloud that rains on you.”
Super Troopers 2: In the 2018 comedy film, characters Foster and Mac, played by actors Steve Lemme and Paul Soter, are shown sleeping on Purple Mattresses in a hotel room.
The Spy Who Dumped Me: In the 2018 action-comedy film, characters Morgan and Audrey, played by actresses Kate McKinnon and Mila Kunis, are shown sitting on a Purple Mattress in a furniture store.
Always Be My Maybe: In the 2019 romantic comedy film, character Marcus, played by actor Randall Park, is shown sleeping on a Purple Mattress in his apartment.
While the Purple Mattress may not have had a major role in any movies, it has made several small appearances, often as a sign of modernity and comfort.
The Purple Mattress has been featured in several TV shows over the years. Here are a few notable examples:
Modern Family: In season 9, episode 5 of the popular sitcom, character Claire Dunphy, played by actress Julie Bowen, purchases a Purple Mattress for her husband Phil’s bad back.
The Big Bang Theory: In season 11, episode 3 of the long-running sitcom, characters Sheldon and Amy, played by actors Jim Parsons and Mayim Bialik, are shown shopping for a new mattress at a store that sells Purple Mattresses.
Brooklyn Nine-Nine: In season 6, episode 12 of the comedy series, character Terry Jeffords, played by actor Terry Crews, mentions that he recently purchased a Purple Mattress for his daughter’s room.
The Good Place: In season 2, episode 8 of the philosophical comedy series, character Michael, played by actor Ted Danson, asks his assistant Janet, played by actress D’Arcy Carden, to summon a “Purple Mattress” for him to lie on while he thinks.
The Kelly Clarkson Show: In a segment on her talk show, singer and host Kelly Clarkson reviewed the Purple Mattress and praised its comfort and support.
The Purple Mattress was not featured in the original Wreck-It Ralph movie released in 2012. However, it made a brief appearance in the 2018 sequel, Ralph Breaks the Internet. In one scene, the main character Vanellope von Schweetz is shown lounging on a giant-sized Purple Mattress while using a laptop to browse the internet. The mattress is shown as one of the many product placements in the movie, which parodies the world of internet advertising and consumerism. While the Purple Mattress’s appearance in the movie was brief, it did help to increase its visibility among audiences, particularly among younger viewers who were fans of the franchise.
Purple vs. Saatva
Purple and Saatva are both well-known mattress brands, but they have different features and benefits. Here are some differences between the two mattresses:
Construction: Purple mattresses use a proprietary material called “Hyper-Elastic Polymer” in their comfort layers, which provides a unique feel and exceptional pressure relief. Saatva mattresses have a more traditional construction, with layers of foam and/or coils.
Firmness: Purple mattresses are known for their medium-firm feel, which is suitable for most sleepers. Saatva offers three firmness levels (plush, luxury firm, and firm) to accommodate different preferences.
Price: Saatva mattresses are generally more expensive than Purple mattresses, but they offer free white-glove delivery and a longer warranty.
Motion transfer: Both Purple and Saatva mattresses are designed to reduce motion transfer, but Purple’s Hyper-Elastic Polymer material is particularly effective at isolating motion.
Cooling: Purple’s Hyper-Elastic Polymer material also promotes airflow and cooling, which can be beneficial for people who tend to sleep hot. Saatva offers a “Cooling” option that features a layer of cooling gel foam.
Purple Copmlaints
Like any product, they have their share of complaints. Here are some of the most common ones:
1. Firmness and Adjustment Period:
- Grid feel: The grid can feel unusual and bouncy to some sleepers, taking time to adjust to the different sleeping experience. Some people find it uncomfortable or even off-putting.
- Firmness levels: Purple mattresses come in various firmness levels, but some customers still find them too firm or not firm enough for their preferences.
2. Durability and Sagging:
- Grid sagging: Some users report concerns about the grid’s long-term durability, with dips or sagging developing over time.
- Edge support: The softer perimeter of some Purple mattresses might not provide enough edge support for all sleepers, especially those who tend to sleep near the edge of the bed.
3. Temperature Regulation:
- Heat retention: While Purple mattresses are advertised as breathable, some users find them to sleep hot, especially in warmer climates. The grid’s unique material might trap heat for some sleepers.
4. Customer service:
- Return process: Some customers have reported difficulties returning their mattresses within the trial period, with issues like delays or unclear instructions.
- Warranty claims: A few users have encountered challenges getting their warranty claims approved, particularly for issues related to the grid’s durability.
It’s important to note that these are just some of the reported complaints, and not everyone who buys a Purple mattress will experience these issues. Many people love their Purple mattresses and find them to be incredibly comfortable and supportive. However, it’s good to be aware of the potential downsides before making a purchase.
Here are some additional things to consider:
- Purple mattresses offer a 100-night trial period, so you can try them out in your own home and see if they are right for you.
- They also come with a 10-year warranty, which covers manufacturing defects but not normal wear and tear.
- Purple mattresses are on the pricier side, so it’s important to do your research and compare them to other options before making a decision.
Ultimately, the decision of whether or not a Purple mattress is right for you is a personal one. Weigh the potential pros and cons carefully before making your purchase.
Reddit Complaints on Purple Mattress
Comfort:
- Firmness: Some users find the Purple Grid too firm, especially for side sleepers. They may experience pressure points or lack of proper sinkage.
- Bounce: The unique bounce of the Purple Grid can be disruptive for some sleepers, potentially causing motion transfer or an unstable sleeping surface.
- Adjustment period: Some users report needing time to adjust to the unique feel of the Purple Grid compared to traditional mattresses.
Durability:
- Edge support: Some users complain about weak edge support, making it uncomfortable to sleep on the edges or sit on the mattress.
- Grid sagging: A few users mention experiencing sagging or divots in the Purple Grid over time, though this seems less common than with traditional foam mattresses.
Other complaints:
- Smell: Some users report a slight off-gasing odor when the mattress is new, which usually dissipates within a few days.
- Cost: Purple mattresses can be expensive compared to other brands, leading some users to feel they are not worth the price.
- Customer service: A few users report frustration with customer service interactions regarding returns or warranty issues.
Important points to consider:
- Reddit primarily represents personal experiences and may not reflect a wider population’s opinion.
149 thoughts on “Purple Mattress Review – Purple Reign”
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No, it can be placed on the floor, slats or a platform bed. Box spring not necessary.
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No, you can put it on a traditional box spring as long as there is no give to it and it is firm.
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I don’t recommend this for any type of foam mattress. It needs to breathe and can cause mold to grow if you lay it on a hardwood surface. I have done this and lost a great mattress in the process.
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It’s actually specified on Purples website that it is NOT made to use with a box spring and if you use it with one it will break your warranty.
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Hi Ben! I’ve been enjoying all of your mattress reviews. I know that the Purple mattress is super new, but I’m wondering how you would compare it to the Luxi mattress?
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The Purple is slightly on the firmer end. As I said in the post, you sleep “on” it more than “in” it. The top layer, Smart-Comfort Grid does an excellent job of conforming but doesn’t hug you like memory foam does.
The Luxi SBT layer is made of foam and also collapses under pressure so there is a somewhat similar feeling. The Luxi can also be configured different ways by changing the layers around on each side of the bed if you buy a queen or king.
I think if you know you prefer a medium firm or firm mattress, definitely go with Purple. If you and your partner have different sleep preferences, you may want to give the Luxi a try.
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How long have you been using/testing this mattress? Thinking about buying it and want to know your thoughts after you have been sleeping on it for a while. Thanks.
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I’ve spend 4 nights on it so far. It will take some time to get a true sense of how it feels since body needs at least a few weeks to adjust to a new mattress but so far so good! I really appreciate that it doesn’t trap heat like a memory foam can.
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Hi,
Thanks for reviewing this. The info provided is immensely helpful. I’m curious about the return policy and more specifically if I’ll be required to pay return shipping. 140lbs through UPS can be pricey. I do know about the 100 day trial and free shipping to my house already, but I haven’t heard much on if the return cost is absorbed by me. Any info you can provide would be great. Thanks again.
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Here’s the return information according to their FAQ:
How do returns work?
We hope that you’ll try Purple™ for at least a month before deciding to return it. It’s quite possible that your body was compensating for your previous bed, and it could take some time for your body to get used to actually having the right support. That being said, if you do decide to return your Purple™ Product, you’ll contact our support team through OnPurple.com and they’ll walk you through the process for returning:The Purple™ Bed – there’s no way you’re getting it back into the packaging it comes in, and it’s heavy and expensive to ship back. So we’ll find a local donation center to come pick it up for you.
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It just seems…strange. It’s a 2 inch rubber grid with just regular foam. I find all the Kickstarter companies to seem very comparable on the range of firmness. Yet they say it fits everybody. I like a real soft bed.
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If you like a real soft bed, I wouldn’t recommend the Purple. You won’t sink into it as much as a softer foam bed.
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Can it be used with a box spring or is it better without?
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Either way is fine, just make sure the box spring is a newer one made in the last 10 years and doesn’t have any give to it. It can go on a floor or slats too.
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Thanks for the review. I notice on their website that they are at least three weeks out on delivery due to demand. Do you know or have you heard if they will stick to three weeks or be delayed longer (due to higher demand)? Worst case scenario they are unable to fulfill orders in a timely manner. Thank you!
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THanks so much for the great review! I just ordered mine using your link. My back cannot wait for it to arrive. I’ve been sleeping on an Essentia Jeanius mattress for 4 years and it was fantastic in the beginning, but about a year ago it really started to sag and now it’s just pure pain now.
On a side note, do you use and/or recommend a good mattress cover to protect the mattress from absorbing allergens, etc.?
Thanks again!
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Hey Zack,
Go with the Malouf Sleep Tite mattress protector. It breathes great and it’s what I have on my Purple mattress right now: https://yawnder.com/mattress-protectors/malouf-sleep-tite-mattress-protector/
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Thanks so much! That cover looks great. I totally missed that review and it looks like the perfect solution. May have to get the pillow cases too. 🙂 Also, I found the soaps/cleaners and those look excellent as well. Dang, I’m going to spend my next 3 months’ budget. 🙂 BTW, this is an outstanding resource you’ve built. Thanks so much for doing it.
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Hi, great review! How would you rate the edge for support? Also can the cover come off? I am thinking about this for our air stream so it would need to be “trimmed” to fit. I know sounds crazy but people do it 😉
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Loved your review and got the queen mattress delivered last Friday. It’s been almost a week and I’m convinced, but my wife is still in the wait and see mode.
I noticed your other reviews speak about the three layers in more detail. What do you think about the durability and quality of the three layers in Purple?
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I can’t speak to the durability quite yet as I haven’t had enough time with it but the two layers below the top layer of the Purple are firmer. What I’m most interested in is learning how the top layer holds up over time.
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Ben, at least on the mobIle browser of the Samsung phone I use, lowercase “I’s” aren’t Included In the font set used for the comments. All the words with lowercase “I’s” in them are mIssIng the letter. Just a heads up.
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YIkes! Thanks for lettIng me know. I wIll see If I can get that fIxed.
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Love your reviews! Did you prefer the Lull or the Purple? They seem so similar, yet quite different.
Thanks!
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They are definitely different feeling mattresses. The Lull is going to feel more like a traditional memory foam mattress. The purple grid on the Purple mattress is really what sets it apart. Like I said in the review, you aren’t going to sink into it. Instead, it does a really good job of addressing specific pressure points and collapsing as necessary. The breathability of the Purple is unsurpassed so you won’t overheat. The Purple feels completely different than any other mattress I have tested.
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Thank you so much for this review! I am due for a new mattress as mine now has a crater after 10 years of use and me weighing 195lbs. I never slept a full night on a memory foam mattress before because I hated how I would just sink into it and had to crawl out. This is an issue for me because I often move around a lot at night. The purple has my attention because of that top layer however due to my weight and I going to have the same sink in issue. Also how does the purple compare to the Alexander, as I know the Alexander seems to be top rated.
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The threshold for weight according to their website:
The Purple™ Bed should easily support any person up to 300 lbs (this is weight per person, not combined weight of multiple users). If you’re worried about accommodating someone significantly heavier than that but still want the power of Purple™, we recommend buying a high quality firm mattress specifically designed for “heavy sleepers” and adding the Purple™ Top to it. It may be a bit more expensive now, but will be more than worth it in the long run.
Between this and the Alexander they are very different mattresses. I think you will enjoy the Purple since you mention you don’t like the sinking in.
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Is there a payment plan that can be set up?
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Can you use a heated mattress pad or heated blanked withe the Purple mattress? I think I might miss having one of those during our cold Chicago winters.
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That would be fine although it will reduce the elasticity of the mattress which means less pressure relief if you use a mattress pad. This mattress works best with sheets that have a little give to them.
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Does the “off-gassing” rating of 9.5/10 mean that there is no noticeable noxious emissions odor when the mattress is first unwrapped? And if there is some odor, how quickly does it dissipate?
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That’s correct. There is very little odor with this mattress. For me it complete went away in a couple days.
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Hi Ben,
Ordered my purple mattress – it should arrive Friday!! I know they recommend ‘ stretchy sheets’ to not lose any of the benefit. Do you have any sheet recommendations? From your reviews I really liked the look of the SOL organic sheets – would these be good?
Thanks for your help and for having such a wonderfully helpful website.
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I’m really interested in purchasing this mattress. If it is too firm would a pillow top compensate? Or will it take away from the uniqueness of the mattress?
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Hello Purple People!
I am trying to find out if I need to (or if I ‘should’) use a mattress cover. I usually use one to reduce the chance of staining. I also don’t want to reduce the effectiveness of the mattress.
I also am wondering is using a box spring is better than slats? It seems as if a box spring would be more supportive so I am leaning toward that option. However, I don’t have box springs now so I would prefer not to buy something I don’t really need.
Any suggestions? Thanks in advance!
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Like the Purple but not available in California King.?
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When will the full size be available?
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How long does it take it to get to full size once opened and layer out? Mine is at 8″ now. Will it get to 9.5?
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It shouldn’t take long. Mine was ready to go in less than an hour. You can see in my video that it pops into shape quickly.
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Am I missing something? They pound and pound on foam on their website as being toxic and full of chemicals and so old fashion and yet under the purple stuff there is an ample amount of foam. Kinda sketchy, yes?
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Wow… Does any one who actually USED the mattress ever leave a comment…?
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I have had one in my h ok me for 14 months. It is actually in a guest room and everyone who has slept on the bed remarks about how comfortable it is. Conforms well, gives great support, sleeps cool; they have all loved the bed. Also have a newer Tempuroedic in as another room and the purple is the clear winner over the Tempurpedic. So, I just bought another p.o purple for my grandson’s room. Highly recommend this mattress!!
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How does it compare to a Leesa as far as firmness is concerned? My son has a Leesa and he loves it. Just wondering if its about the same firmness.
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The Purple will feel firmer than the Leesa. You aren’t going to sink into the Purple as much as the Leesa.
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Can the Purple bed be used with an adjustable base that raises the head and feet? I am hoping this does not cause issues as I like the adjustable base.
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Yes, I used my Purple on an adjustable base.
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I’ve been sleeping on my Purple for a month and I cannot believe the difference. I wear a FitBit, and I went from being restless 15-35 times a night for up to an hour and waking up 2-5 times a night, with my average night sleep 4.89hrs, to often sleeping the whole night through and never once exceeding 5X restless. I’ve increase my average sleeping time to over 7 hours. I like a softer bed and my husband prefers a firm bed, but we both absolutely love the Purple. We used to wake up sweating pretty regularly, and we haven’t once since we bought the Purple. I highly recommend it, especially to people like me with back problems and sleep problems. The Purple is a game changer.
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i ordered mine about a week ago & got it today on thanksgiving. Have not taken out of bag yet. Waiting for other items I ordered with it. Hope it helps my back feel better. A fit bit wow great idea for proof of sleep. Great to hear as fit bit cannot lie…..It just proves mattress works & is a game changer sounds like.
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What type of adjustable base do you use?
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I have the Reverie 8Q Here’s a link to an overview of the mattress and the adjustable base: https://yawnder.com/reverie-mattress-review/
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Very interested in the Purple. My only concern is my wife is a self proclaimed “princess and the pea” person. How pronounced are the joints in the top layer when you lay on it? Can you feel them at all or does it just blend it and not noticeable?
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I found the grid to be noticeable at first. I got used to it after about 3 nights. It is a different feel than a traditional mattress so definitely something to be aware of.
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This question is R rated, so be warned! We hate our memory foam type mattress for sex because we just sink up in it. After five years, we also are rolling toward the center and it sleeps hot. We’re looking for less sinkage and more bounce and a cooler sleep experience.
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You won’t sink in with the purple and it will have a little bounce to it. The Purple is also the best mattress I have tested so far for temperature regulation.
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Would Brooklinen luxe sheets work well with it? Sateen sheets?
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Brooklinen should work just fine. That’s what I used on it.
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I bought a SleepNumber bed that had several parts to malfunction in less than 30 days. I returned it and ordered the Purple. I read that I can use it on an adjustable base, but does the mattress need to be secured to the base like my SleepNumber bed had to be?
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I used mine on my Reverie 8Q Adjustable base. Your adjustable base should have some mechanism build into it to hold the mattress so it doesn’t slide off the bed.
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Thanks for your informative reviews!
I’m curious about edge stiffness with the Purple mattress, as I tend to sleep very close to the edge of the bed.
Do the edges hold up well? And do they have any kind of reinforcement like some of the other brands claim to have?Thanks again!
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The edge support is good. There’s not reinforcement on the edge of this mattress but it really doesn’t need it since the support layer is very firm.
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Hello, I looked at the purple and luxi reviews and comparisons. I still cant decide. We need something for lower back pain. My husband and I are both side sleepers. My husband is also a disabled vet and ex airborne so his back is pretty bad. He likes a firmer mattress but not rock hard. We’re so stuck between these (actually it’s between luxi, purple, and ghost). Pleaaaaaase give us your recommendation lol
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I would start with the Luxi since you can customize it to different firmness levels. It is the most versatile mattress I have reviewed.
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The Purple will feel firmer than the Alexander medium firm. The Purple will sleep cooler and have a some bounce to it but not give you the hug and cozy feeling that the Alexander will.
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The King Purple™ Mattress
$ 1,299.00 $ 1,399.00
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Starting at $115 a month. for a foam mattress no way for under $10.00 in raw materials. -
I know you don’t have to but can you use a box spring?
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Yes, absolutely. Just make sure it’s a newer box spring that isn’t bouncy. One built in the last 10 years should be fine.
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I’ve been sleeping on my purple for a month now and absolutely hate it. My husban loves it. He has wonderful nights of sleep. Where my back hurts more now than it ever has before. I get shooting pains in my mid back and my legs, feet and toes go numb. Am I the only one to hate this mattress?
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I have chronic rhomboid pain, and I sleep on my side. What mattress(es) do you suggest?
Thank you!
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Have you taken a look at the Layla mattress? It offers great pressure relief with two different firmness settings: https://yawnder.com/layla/
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Ben I have a futon , been sleeping on it for a year . Can i just put the purple mattress on the frame and be fine ? Also if i put on the frame can i make it a couch then bed again like the futon is. If i can do this and get away with it sweet im in .
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Unfortunately it won’t bend like a futon so it would not work in the upright position. I’m not sure what frame for the futon you have either. It would probably be best to get a stand alone frame.
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How long does it take to fully expand?
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It only takes a few minutes to expand. Since the bottom is a dense foam and the top is the purple layer, it is ready to sleep on very quickly.
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Just wondering…I’ve seen some reviews that state that the mattresses are not true to size–a queen should be 80″ long, but customers report they measure some 3 inches short. Have you experienced this? We are 6’3 and 5’11 and need foot room. Thanks!
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I didn’t notice that with my mattress. If you find it is too short I would certainly contact them.
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My Queen sized Purple Mattress is only 77 inches. I have been sleeping on it with my feet hanging over the edge for over a year and just now reached out to customer service about this issue. I have not heard back yet.
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Our Purple mattress, King, just arrived. We unrolled it and are worried about the size. It’s only measuring 74″x74″. I know it needs to expand, but will it still expand that much more? We’ve had it sitting for 15 mins so far. Still waiting.
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It should expand to full shape within a half hour. If it is still the wrong shape overnight, I would contact Purple.
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Wondered how you like your mattress by now? It has been nearly 6 months. Any sagging with the Purple? Thanks
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Hi Michelle,
I did not test it long term. I sold it to a neighbor after sleeping on it for a month or so. He hasn’t had any complaints about sagging or other issues.
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I have two questions. I currently own a split king sleep number bed and my girlfriend and I both dislike it. One of our biggest problems with it is that the two mattresses push apart from each other in the middle of bed causing about a one foot gap between us. The bases are attached together and the mattresses are attached to the bases, but no matter how many times we push them back in together, the gap keeps coming back so I have to fill it with pillows. I’m pretty sure the purple wouldn’t have that problem because it’s a solid mattress. So now to my questions. I saw another post where you guys said that a sleep number adjustable base could be used with purple. The sleep number mattresses are screwed to the base so they stay on the base when you adjust the bed. Since there is no way to do that with the purple, a are we going to have problems with them sliding off the base I if we raise the heads? Also, If we have two twin XL’s side by side on the bases, are we going to have to worry about them pushing apart making a gap?
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I can’t speak for the Sleep Number adjustable base but I do know that the Reverie adjustable base will work with the Purple. If you buy two twin xl mattresses you will still notice a gap. I prefer a traditional king over a split.
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So, if you sold the Purple to your neighbor, what is the mattress that you like better/have gone back to and why?
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I keep switching mattresses since I am constantly reviewing them. I prefer a softer mattress myself which can be problematic as a stomach sleeper. Right now I am sleeping on the Intellibed which was given to me for review by the company. I will be creating a review of that soon. The big drawback with it is that it is very expensive. I have a coupon code for the intellibed for 10% off by using SLEEPSHERPA at checkout.
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I saw that you recommended the sheex bed sheets, I was wondering if there is any specific style you recommend. Should I just go with an original style, or should I go with the bamboo or the fleece both of which look really comfortable? I have been interested in this bed for a while I just want to make sure im prepared when it gets here.
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Go with the original style sheex as it will give you the best performance out of the mattress.
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Hey Ben, any idea of what kind of adjustable box spring you can use with purple? We have the king size and so far it’s amazing but I have developed lower back pain and have chronic upper back pain. I’ve noticed that when raising my legs and head just slightly with pillows, that my pain is eased.
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This mattress will work with any adjustable base however I can only speak to my experience using it on a Reverie adjustable base. My review of that is here: https://yawnder.com/reverie-mattress-review/
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I know they are too different beds (coil hybrid vs pure foam) for an apple to apple comparison but we are between the winkbed and purple. We are side sleepers & most important for both of us is pressure release. And we aren’t small people. My husband is 6’4″ 280 and I am 5’7″ 175.
Your thoughts and comparison would be very helpful!! Thank you
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I found that the Purple is probably best suited to stomach and back sleepers. With the Winkbed you will get more hug and the traditional mattress feel. With the Purple you still get pressure relief but feel like you are sleeping on it rather than “in” it making it less cozy.
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We’ve been sleeping on the Purple for about a month now. I vacillated between hybrids and luxury foam mattress brands in what turned out to be an 8 month decision process. In the end, I chose to try Purple because everyone reported that the mattress slept “cool” or neutral at worst, plus I liked the idea of the mattress keeping a neutral spine angle (so if you sleep on your back for example, your butt sinks while your legs stay more on top of the mattress). My fiance and I both wake up every morning and marvel at how great our bed is! I’m basically a human furnace and this bed sleeps as cool as any I’ve slept in, and I’m not waking up in the middle of the night fighting for the right position. I’m 6’4″ 220 and she’s 5’9″ 115 (ages 38/30) and we’ve both had a great experience- can’t recommend this mattress and company enough (they sent replacement seat cushions after our delivery people left our package out front and the package was stolen). By the way, the seat cushions are awesome as well!
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Ben,
I have both this and the Alex Hybrid Mattress in King size. I seem to have great sleep scores on both Mattresses based on Sleep Cycle but what’s the xfactor how do I determine which one to keep. I’m 6’0 ft 250(and losing) I currently sleep alone but that’ll change when my fiancé moves in. Is there any advance you can give on how to make the right choice on what I should really look for in these last few weeks of testing.
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I would focus in how how your lower back feels on each. I think you will probably find the all foam to be a better choice. It will also do better with motion transfer which will be important when your fiance moves in.
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I am a side sleeper & back sleeper, & sure hope I can have sleep both ways. I’ve had a bamboo mattress for 8 years now & seem 2 b happy, but hope taking the purple plunge (just received it today) will allow me better sleep for my lower back. I have not opened it up yet. I have ordered the cover, sheets, pillow accessories to. Waiting for them b4 using. I have 6 wood slats under current bamboo mattress so I’m betting I need to buy a whole wood piece or maybe 3 more slats. I’m not sure, any suggestions on either slats or full piece board please. Thank you
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Which one do you have? We just got the Purple 4 and thinking it’s too plush for me. I ultimately seem to want to go from my side to stomach. I thought I was going to my stomach bc of sinking into old tempurpedic. I have a feeling we will need to exchange for the Purple 3 as it accommodates stomach sleepers too. I’m bummed bc I’d rather not need to exchange but the 4 king is EXPENSIVE!
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We’ve had the Purple bed two months now. I like the feel and my wife loves it but unfortunately I have developed serious shoulder pain from side sleeping. I also back sleep so need lots of support. My wife sleeps in all three positions and isn’t as picky but hates firm mattresses. Any recommendations for us. So sad to be giving up on purple but I can’t imaging dealing with this shoulder pain longterm.
Thanks!
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I would go with the Nest Alexander medium firm. You can get either the all foam version or hybrid. Either one is great for side sleepers and still has good support for back sleepers.
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IntelliBED’s “INTELL-GEL” comes from the same company as Purple’s “Hyper-Elastic Polymer”. Just check the footer of intellibed.com and onpurple.com.
From IntelliBed’s footer:
“INTELL-GEL® IS A REGISTERED TRADEMARK OF EDIZONE, LLC OF ALPINE, UTAH USA. PROTECTED BY U.S. PATENTS 5,749,111, 6,026,527, 6,413,458, 7,060,213, 7,076,822, 7,666,341.
INTELLIBED® IS A REGISTERED TRADEMARK OF ADVANCED COMFORT TECHNOLOGIES INC. OF SALT LAKE CITY, UTAH USA”From Purple’s footer:
“Protected by one or more of U.S. Patents 5,749,111; 6,026,527; 7,076,822; 7,730,566; 7,823,233; 7,827,636; 7,964,664; 8,607,387, and 9,051,169, with others pending. Purple and all product names comprising Purple, Hyper-Elastic Polymer, and No Pressure are trademarks of EdiZONE, LLC of Alpine, Utah USA.”I just thought I’d point it out to everyone…safe money and stick with Purple.
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If you put the purple polymer next to Intellibed’s Intell Gel – the quality of the Intell Gel is so much better. Go to a mattress store and see for yourself. They will have samples of both.
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Thank you, Ben, for the review! I’ve been researching all I can on Purple. Hubby and I have been through several mattresses (from pillow tops to sleep number which we hated, to basic, no frills) in our 15 yrs of marriage. We are tired of spending money and being disappointed…worse, being in pain. I am a tad concerned based on a couple reviews on shoulder pain. Please help us. I prefer soft, but need a cooler mattress, hubby prefers firm and also needs a cooler mattress. We are 5’5″, 220 and 5’4″, 175 and dropping. We find matresses end up with divets on each side and a firmer hill in the middle where no one sleeps. Is king size the problem? We like the extra room and to be able to have our own space when sleeping, so the middle rarely gets any use. Will the Purple really work for us? Our current mattress has a couple inches of foam on it (firm mattress, basic model) and we are having more pain. Mine in my neck and shoulders, hubby’s in his back, neck, and shoulders. The most worrisome for me is the review about numbness as I already have nerve damage that affects my legs and feet. I can’t count the number of mattresses or the amount of money we’ve spent and we are so afraid of making another costly decision that turns out to be yet another mistake. Please give us your thoughts.
Also, do you have any knowledge on their (Purple’s) platform, mattress cover, and sheets?
Thanks so much in advance! Feel free to email me directly.
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I think in your case the Purple is definitely worth a try. I just bought a twin size purple to test again and it feels different from when I first tested it. I think you will really enjoy the contouring and how cool it sleeps.
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Ben,
I think the reason it feels different is Purple is now using a different foam/foam vendor. I spoke to their CS team since my King size and Queen size mattress were slightly shorter, they replaced them under warranty and told me that they switched to a new foam/vendor can’t remember which one at this point but I immediately noticed a much different feel to the mattress. I actually preferred it to what it was before.
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Thanks for the update!
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Try a purple 3 at Macy’s, Mattress firm or purple store. We are similar couple. Most likely exchanging the plush purple 4 for the 3 bc I love the grid (harmony pillow is wonderful) but I keep going to my stomach, which is not a recommended sleep position for the purple 4. I’d much rather it be a matter of adjusting but I don’t think it is. The upper back/shoulder support is awesome for back and side sleeping. No pressure no numbness but my legs are uncomfortable stacked in the side sleeping position even with a pillow- probably sciatica issue from office work and less active from working from home in a pandemic.
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So I’ve been looking all over for a place to ask this question. I’m about 6’3. and I’ve only ever slept on a twin mattress. I’m single so no need for larger sizes. I’ve never been 1 for excess anyway. I want to get a purple bed, twin XL, but not sure if it will suit my body length. Would it be possible to fit on this size bed, or should I wait till they bring out the Full Mattress Size?
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I think what you are asking is what is the difference between a Twin and Twin XL mattress? A Twin Mattress is 39 x 75 inches. A Twin Extra Long Mattress is 39 x 80 inches so you get an extra 5 inches in length and should give you extra room.
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Does the Purple Mattress have an odor often referred to “off gassing”?
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Yes, it will have an initial off gassing period which will last about 2 days.
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Wish there was more info on the toxicity of this mattress, off gassing, environmental friendliness, and if it’s treated with anything etc. The polyurethane below it is not a natural material is it? I’m researching natural mattresses and wanting something that won’t harm me or the environment but will sleep like a dream.
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The grid layer on the Purple is definitely not natural. If you are looking for some great mattresses that incorporate more natural material, check out the “Natural Mattresses” category on my Mattress Reviews page.
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Hello – how many years will it last and are you suppose to shift it head to foot after a while, obviously you cant flip it over….thx…..
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It’s hard to say how long the Purple mattress will last since it is so new. Also, the polymer grid is a new technology and I think that is the component that may bread down the soonest. I don’t think rotating will give you much more life span since most of your weight will be put in the middle of the mattress so no matter which way it is rotated, it is always getting the most weight in the middle.
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I have severe back pain and I am looking for a mattress that is firm yet the top layer is highly conforming as i sleep on my back and on my side during the night. I have tried tempurpedic contour elite breeze, Amorebeds (medium), and Nest Alexander bed (medium). None of these fit the bill because when I lay on my side, my hip just doesn’t sink enough to align my spine. I am constantly putting small pillows around my body to align my spine. In addition, Nest and tempur run too hot for my comfort. Do you think this mattress has enough top layer contouring beyond what the other 3 mattresses provide? Thanks!
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Yes definitely worth trying the Purple.
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Iam a shoulder sleeper should I go a different rout?
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I would, I just don’t think this will sink in enough.
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As Shawn just asked, what are a couple choices for a shoulder/side sleeper? Leesa? I’m kinda disappointed as the primary reason I hate my current mattress is the gel memory foam topper and how hot it is. I have shoulder problems though and I do sleep on my side. I picked up the kickstarter on the Purple pillow and can’t believe how awesome it is for heat. I used to turn my pillow over 20 times a night, now I look forward to going to bed just to put my head on that pillow.
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If you like the pillow you will probably like the Purple mattress too. If you want to go softer, I really like the Layla mattress for the soft side.
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After reading many reviews here (and really needing a new bed), we purchased the Purple mattress.
I am very happy with the results. It was very new compared to the innerspring (and broken down) mattress we had.
After using it for two weeks, my wife is very happy with it. She originally saw no need to get rid of the old monster. She was not suffering chronic back pain from it.
I am also happy with it. I tend to sleep right on the edge of the bed and I have no problems with it. I have no back pain. I am very happy with the small amount of motion transfer (the old bed was like a trampoline)At this point, we have had it for 1 month. Our next challenge is to find pillows that are a good match!
Wife – Side sleeper
Me – Side Sleeper, Stomach Sleeper 285 lbs.Off Gassing was done by bedtime when I opened it at noon.
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Thank you for the review. My wife and I live close enough we visited the Purple factory in Alpine UT and spent about 45 minutes trying out the various mattress configurations. We were impressed with the quality of the polymer material and the feel of the beds. We haven’t made a purchase yet but are inclined to do so after reading your review and comments from others. The company and its employees made a favorable impression on us as well. The mattresses had no smell and were comfortable and supportive in any sleeping position.
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These questions and comments are very informative. Can anyone compare the Purple and the Bear mattresses? I’m particularly interested in which is bouncier and which is “sink-ier”.
Also, what does “Performance Mattress” mean? I’ve never heard that term before.
Thank you.
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wondering if you have tried the sleep on latex pure green bed? I’d love to get an opinion on that bed/material.
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I haven’t. I can say that latex will feel different than the Purple. The Purple top layer collapses where it gets the most pressure while latex will compress and push back.
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Wish there was an environmental friendly version and with no fire retardant.
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Hi Ben! We appreciate your reviews and honesty on all the products presented on this site. My husband and I decided to order the Purple after deliberating between the Luxi and the Purple. I had a pleasant phone experience with the CS rep of Purple who shared that she and her husband bought a King Purple mattress ad have had it since November. They love it so much they bought another Queen size Purple for their 5th wheel.
I will add a persoal review once we receive the mattress and slept on it a few nights to let everyone know our thoughts and feeling realtime. Thanks again! 😀
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Hi Ben!
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Great review. We just purchased a king size purple bed. I am reading more and more reviews now and I am wondering a few things. How has the bed (since you got the twin) held up? Have you noticed any sagging? This has been a huge issue with every bed we’ve had! It starts out great and around the 1 year mark, they get too soft and sink. My other concern is I have a herniated lumbar disc and I sleep on my stomach. Do you think the purple will help alleviate the pain in my back I normally experience in the night?-
I haven’t noticed any sagging on it. I think it does a great job for supporting you where its needed so I think it should help with the back pain issue.
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Hey Ben,
I’ve been sleeping on a My Green Mattress Natutal Escape for the last two months. The bed feels very firm to me and I’m waking up every morning with lower back pain. I’m curious about the Purple bed and the pressure relief it offers. Wondering if you think it’s worth giving the Purple bed a try. I’m mostly a back sleeper but side sleep occasionally. Also curious if it might be the pillow I’m using. Any recommendations there? How did you like the Purple pillow?
Thanks for everything you do!
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I think the first thing would be to make sure you have a properly sized pillow. If there’s too much loft in the pillow it can strain your lower back. Once you have ruled out any pillow issues, you may want to look at another mattress. The Purple may not be the best choice here though. I think you may want to go with a foam option like the Cocoon or Nectar which are dense foam mattress that will contour really well.
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I have wood bed frame can i place the purple mattress on it or do you think its too heavy?
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Yes, it should work just fine. I put mine on a wood frame and it accomodated well.
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I’m a middle aged man who weighs between 225 and 250 pounds. I need a mattress that’s comfortable when I’m sleeping on my back and also comfortable when I’m sleeping on my side. I move around quite a bit when I sleep and can’t force myself to stay in any one position, no matter how hard I try.
When I began my mattress search, I went to a large mattress retailer and tried pretty much every mattress in the store. Some models were uncomfortable for all sleeping positions, but many models were very comfortable either when I was on my side or when I was on my back, but not both. The problem is that mattresses that support me when I’m flat on my back tend to be too hard when I’m on my side, and mattresses that adjust to the contour of my body when I’m on my side tend to be much too soft when I’m on my back, causing my back to curve downward in a painful way.
Based on several very positive reviews, I tried the Sapira mattress first. I generally liked it but I occasionally found it to be too firm when I slept on my side. I decided to replace it with a Purple mattress, which has been better for me overall.
When I sleep on my Purple mattress, I’m pretty comfortable in all positions. The Purple mattress is cooler than all other foam mattresses I’ve tried and emits less of a gas odor. While the Purple is not as comfortable as the Sapira when I’m on my back, and while the Purple lacks the Sapira’s “luxurious” feel, the Purple it is still pretty nice when I’m on my back, and it is far superior to the Sapira when I’m on my side. I have not been waking up with soreness since switching to the Purple.
The Purple has a texture that initially struck me as slightly odd. You can feel its top layer’s distinctive “elastic polymer” grid through the mattress cover and through the sheets. This doesn’t really bother me, but it might bother some people. The Purple also sags more than I’d like when I sit on the side of the bed and put on my shoes. That minor annoyance is far outweighed by the improvement in my sleep and in the way I feel when I wake up in the morning.
If there’s a better option than the Purple for people who sleep in multiple positions, I have not yet found it. As of now, I’ve stopped looking. I’m satisfied.
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I’ve been contemplating whether this bed would be a good choice for us for a few months. I found your site and LOVE the reviews you provide. For this, I thank you SO much.
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I am a stomach sleeper as well but have severe lumbar back problems and a “heavy” sleeper, but fall under the weight limit of the bed requirement. I tend to have to “climb out” of where I have been laying and that is painful due to my back problems. This mattress sounds like it would be perfect.
However, my husband sleeps on his back and side. He has shoulder pain from sleeping on his side, primarily. Have you had feedback regarding pain from shoulders, arms, hips, legs, feet, etc?
Thank you, once again, for your support and dedication to good sleep of others.-
I gave the review of the benefits only as what I’m interested in for a mattress, not what it provides for me since I haven’t purchased it yet.
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I just received two of the pillows (shipped before my mattress) and they really smell of petroleum products. Can’t believe no one else noticed.
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Chatted with Purple. Told to wash pillows. Washed them twice. One stayed stinky. The other had a smell after plus three days. Sending back.
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I’ve had lower-back pain from my own bed, but when I’m traveling and sleeping on firmer beds, my pain goes away. My fiancé and I are both relatively small (he’s approx 165lbs, I’m approx. 135) and we both prefer firm beds. Which would be better: Dreamcloud or Purple? We’re not wedded to foam or no-foam mattress types. As long as there’s good mobility control and no taco effect. Also, could we use a topper with the Purple if we wanted to minimize on the feel of the grid?
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I wouldn’t recommend a topper for the Purple as this will negate the effectiveness of the grid.
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Recently, we purchased a California king size mattress through Purple. It’s been approximately 6 weeks since then with an unknown estimated time of delivery. During the purchasing process, it was advertised that it could take up to 14 days for them to contact us to schedule a delivery.
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About a month after the purchase, Purple made a follow up call to ask about our experience with their product. We informed them that we still have not received anything. This was awkward for us because instead of them calling and already knowing the status of our order and just informing us, they were asking for our experience on the product that they have yet to deliver. They confirmed with us that this was abnormal and that we should follow up on our order. Personally, I expected that they would’ve looked it up and remedied the situation right then and there or at the very least, given us the status and reason as to why it was delayed.
About 1-2 weeks after that phone call, I called to check on the status on our order. This is the second time we’ve contacted them to check on the status. My wife has called previously and the answer she received was that it’s waiting to be shipped and that we should get an email soon. The operator that helped me showed more concern and actually contacted the person in charge of wherever it was in the process. At this point (6 wks after the purchase), I was informed that it was not made yet and that they were backed up and were currently working on July orders. However, they were hoping to be able to catch back up and ship all orders within the next 2 weeks.
I expressed my frustration to her at the whole experience and she was empathetic to the situation and sought out an appropriate compensation. After a few minutes on hold, she returned and offered 2 free pillows. Upon hearing that, I told her that they can keep their pillows and I didn’t feel like that was adequate response for their inability to provide what they advertised. I also informed her that seeing as how they were still behind and were currently on orders made 2 months ago, I had reason to believe that it would take longer than 2 weeks, thereby exacerbating the situation since we were scheduled to be out of town for 2 weeks around that timeframe. I told her that we provided them with 2 months and that we gave them ample time to do their job but instead have gone above and beyond to further disappoint us.
These are the concerns that I have with this whole situation:
1. I fail to believe that within the past 6 weeks, there’s been an out surge of demand for a California king bed. I understand that each bed is made to order and that’s why it takes awhile to even get to the shipping phase, but I’d be willing to bet that this was a known or foreseen issue when I purchased. So, either update your site to say that you are behind and it takes significantly more than 2 weeks (recommend 2 months at least) for receipt or that it’s not available until you catch up. Seems like this company needs to reassess their logistics and ability to do their job.
2. We appreciate your follow up phone call after the purchase. However, it quickly became evident that this company lacks the communication within itself and the accountability. Even when the representative was informed, we were given the general “you should follow up on that” response rather than taking a little bit more of their time to actually resolve the issue and give us the answers that we needed. Instead, we were given more reason for concern and left feeling like this company is just going through the motions of customer service rather than providing ANY service.
3. After finally receiving an accurate status of our shipment and reasons as to why it was delayed, this company failed again to provide adequate customer service. Purchasing a bed can be significant but it should not affect life schedules. Yet, they’ve managed to do so despite the 2 months of leeway that we accounted for. That’s 400% times the advertised shipping estimate. Not to mention that it brings up other concerns: what happens if it’s delivered immediately after we leave the area? Who pays to store it until we arrive? Two pillows (no matter the value) is not an adequate compensation for the inconvenience. This shows me that you either value your product too highly or my concerns are being taken lightly. Now these pillows may very well be that special. However, I have never tried any of their product and if the quality is anything like their ability to communicate, maintain accountability, logistics, and provide ACTUAL customer service, then I put very little value to them, if any. SPECIALLY, when I’m offered these same pillows for FREE when we purchased this mattress. If these pillows are valued that much, then offer to take it out of the purchase price. This offer only solidified my previous statement. Going through the motions of customer service, rather than adjudication of problems.
Currently, we are contemplating on looking elsewhere. We’ve committed too much time and looking elsewhere will take as much time as awaiting resolution from Purple. But any future purchases will NOT be through this company. The only thing we expected when we made this purchased was accurate, timely service and Purple has failed on all aspects thus far. Hopefully, the quality is as advertised by so many. The purpose of this review is to inform others of our experience to prevent those from the frustrations that we faced. Because realistically, this review will do nothing but auto generate the generic response that I’ve seen from all the other previous negative comments. To make matters worse, that won’t happen until 2 months from now because that seems to be the trend that I saw when I was reading through carefully. Just another data point on the poor customer service and lack of concern for their customers I guess. -
I have Ankylosing Spondylitis as well as many other arthritic symptoms like Costochondritis , neck pain, shoulder pain. I am a side-sleeper and seem to sleep better with an extremely soft surface under me. The less pressure the better! But nothing gives me truly good relief.
I am extremely allergic to memory foam.
Do you think that the Purple mattress would be a good mattress for me? Or is there a different mattress that would be better for me to sleep on on my side without a lot of pressure? And again, I am allergic to memory foam, so it’s not an option for me.
Thanks!
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Just an FYI DO NOT BUY PURPLE MATTRESS. Although I thought it was great to sleep in we needed to return due to shoulder pain, they talk us into upgrading for the more expensive mattress and tell me the return is no problem, they handle all of it. I keep emailing and calling for instructions because the new one is on the way and the old one needs to be taken out. No one gets back to you. Now the new one is here, on the floor blocking my bathroom- they are too heavy to move on your own and the old one is here too, still on the bed. NOW Purple tells me I have to arrange for the pick up and donation of the first mattress or they will charge me for both. If I knew this I wouldn’t have upgraded- or I would have made arrangements days ago. It might be like this for weeks- and Purple is NOT helping- all of the sudden it’s all my responsibility to do their job and what they advertise. DON’T BELIEVE THEIR FRIENDLY ATTITUDE. it’s not what they advertise. They are liars and falsely advertise.
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Hi Ben,
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I’m considering the Purple Hybrid mattress and have read many customer reviews. Most seem to be commenting shortly after receiving their mattress. Some that have had it for three or more months have complained about sagging. Are you aware of any reviews from customers that have had theirs for more than a year? It would be nice to know if the sagging issue continues to be noted from those that have had theirs for awhile. Thank you. -
i have had an original Purple mattress for about 6 years. This mattress was a 10 out of 10 review for 4 years or so…… Then it started to suffer what i like to call the Tempurpedic disease. That is when the poly layer UNDER the top layers compresses – you end up with a big soft area that allows you to sink. The top layer is still excellent, but has no support form the support layers. Consequently your back will kill you, and you cannot roll over or sleep even slightly to the side – you roll back into the hole. ALL of the warranties i have seen (definitely purple and Tempur) say to get replaced you need to allow the mattress to fully rebound, then place a straight-edge across the mattress and observe a 1 inch gap. Well, it rebounds just fine – just doesnt provide support anymore- so you are out of luck! I would love to get another Purple if it would hold up better – definitely would NOT buy a tempurpedic ever ever again- it lasted less than 2 years before it lost support!
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I have a question Ben.
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I see that you unzipped the cover and washed it…. I’ve had the purple mattress for 2 years and you don’t know how bad I want to take the “cover” off and wash it. But, I’m so nervous because Purple make it seem like it’s impossible to put back on. I have an almost 3 year old. When I got the mattress, Purple didn’t have mattress covers yet. I didn’t want to buy any other brand of a cover because I didn’t want anything to interfere with the best night of sleep I get every night on this mattress. Lol. If you could please email me with more of the schematics to wash it, I would be so ever grateful. (I know, sounds crazy. If you have a Purple mattress then you get where I’m coming from)
Thank you!!!!-
I washed mine without any issue. I just made sure to air dry it.
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The purple mattress is good for about the first month or so….then I regret my purchase completely. I have had it for almost 3 years now. The bed sheets are outrageously overpriced and don’t last. My $20 costco sheets look and feel brand new 5 years later. My purple sheets including their latest ones, are garbage. Pilling, holes, and SO hot. They are not breathable at all. I can’t even put my costco sheets on because of the mattress design. A sick mind game by purple all around. I well tell everyone run far away from purple.
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genuinely remarkable.
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149 thoughts on “Purple Mattress Review – Purple Reign”
Do you need a box spring with this mattress?
No, it can be placed on the floor, slats or a platform bed. Box spring not necessary.
No, you can put it on a traditional box spring as long as there is no give to it and it is firm.
I don’t recommend this for any type of foam mattress. It needs to breathe and can cause mold to grow if you lay it on a hardwood surface. I have done this and lost a great mattress in the process.
It’s actually specified on Purples website that it is NOT made to use with a box spring and if you use it with one it will break your warranty.
Hi Ben! I’ve been enjoying all of your mattress reviews. I know that the Purple mattress is super new, but I’m wondering how you would compare it to the Luxi mattress?
The Purple is slightly on the firmer end. As I said in the post, you sleep “on” it more than “in” it. The top layer, Smart-Comfort Grid does an excellent job of conforming but doesn’t hug you like memory foam does.
The Luxi SBT layer is made of foam and also collapses under pressure so there is a somewhat similar feeling. The Luxi can also be configured different ways by changing the layers around on each side of the bed if you buy a queen or king.
I think if you know you prefer a medium firm or firm mattress, definitely go with Purple. If you and your partner have different sleep preferences, you may want to give the Luxi a try.
How long have you been using/testing this mattress? Thinking about buying it and want to know your thoughts after you have been sleeping on it for a while. Thanks.
I’ve spend 4 nights on it so far. It will take some time to get a true sense of how it feels since body needs at least a few weeks to adjust to a new mattress but so far so good! I really appreciate that it doesn’t trap heat like a memory foam can.
Hi,
Thanks for reviewing this. The info provided is immensely helpful. I’m curious about the return policy and more specifically if I’ll be required to pay return shipping. 140lbs through UPS can be pricey. I do know about the 100 day trial and free shipping to my house already, but I haven’t heard much on if the return cost is absorbed by me. Any info you can provide would be great. Thanks again.
Here’s the return information according to their FAQ:
How do returns work?
We hope that you’ll try Purple™ for at least a month before deciding to return it. It’s quite possible that your body was compensating for your previous bed, and it could take some time for your body to get used to actually having the right support. That being said, if you do decide to return your Purple™ Product, you’ll contact our support team through OnPurple.com and they’ll walk you through the process for returning:
The Purple™ Bed – there’s no way you’re getting it back into the packaging it comes in, and it’s heavy and expensive to ship back. So we’ll find a local donation center to come pick it up for you.
It just seems…strange. It’s a 2 inch rubber grid with just regular foam. I find all the Kickstarter companies to seem very comparable on the range of firmness. Yet they say it fits everybody. I like a real soft bed.
If you like a real soft bed, I wouldn’t recommend the Purple. You won’t sink into it as much as a softer foam bed.
Can it be used with a box spring or is it better without?
Either way is fine, just make sure the box spring is a newer one made in the last 10 years and doesn’t have any give to it. It can go on a floor or slats too.
Thanks for the review. I notice on their website that they are at least three weeks out on delivery due to demand. Do you know or have you heard if they will stick to three weeks or be delayed longer (due to higher demand)? Worst case scenario they are unable to fulfill orders in a timely manner. Thank you!
THanks so much for the great review! I just ordered mine using your link. My back cannot wait for it to arrive. I’ve been sleeping on an Essentia Jeanius mattress for 4 years and it was fantastic in the beginning, but about a year ago it really started to sag and now it’s just pure pain now.
On a side note, do you use and/or recommend a good mattress cover to protect the mattress from absorbing allergens, etc.?
Thanks again!
Hey Zack,
Go with the Malouf Sleep Tite mattress protector. It breathes great and it’s what I have on my Purple mattress right now: https://yawnder.com/mattress-protectors/malouf-sleep-tite-mattress-protector/
Thanks so much! That cover looks great. I totally missed that review and it looks like the perfect solution. May have to get the pillow cases too. 🙂 Also, I found the soaps/cleaners and those look excellent as well. Dang, I’m going to spend my next 3 months’ budget. 🙂 BTW, this is an outstanding resource you’ve built. Thanks so much for doing it.
Hi, great review! How would you rate the edge for support? Also can the cover come off? I am thinking about this for our air stream so it would need to be “trimmed” to fit. I know sounds crazy but people do it 😉
Loved your review and got the queen mattress delivered last Friday. It’s been almost a week and I’m convinced, but my wife is still in the wait and see mode.
I noticed your other reviews speak about the three layers in more detail. What do you think about the durability and quality of the three layers in Purple?
I can’t speak to the durability quite yet as I haven’t had enough time with it but the two layers below the top layer of the Purple are firmer. What I’m most interested in is learning how the top layer holds up over time.
Ben, at least on the mobIle browser of the Samsung phone I use, lowercase “I’s” aren’t Included In the font set used for the comments. All the words with lowercase “I’s” in them are mIssIng the letter. Just a heads up.
YIkes! Thanks for lettIng me know. I wIll see If I can get that fIxed.
Love your reviews! Did you prefer the Lull or the Purple? They seem so similar, yet quite different.
Thanks!
They are definitely different feeling mattresses. The Lull is going to feel more like a traditional memory foam mattress. The purple grid on the Purple mattress is really what sets it apart. Like I said in the review, you aren’t going to sink into it. Instead, it does a really good job of addressing specific pressure points and collapsing as necessary. The breathability of the Purple is unsurpassed so you won’t overheat. The Purple feels completely different than any other mattress I have tested.
Thank you so much for this review! I am due for a new mattress as mine now has a crater after 10 years of use and me weighing 195lbs. I never slept a full night on a memory foam mattress before because I hated how I would just sink into it and had to crawl out. This is an issue for me because I often move around a lot at night. The purple has my attention because of that top layer however due to my weight and I going to have the same sink in issue. Also how does the purple compare to the Alexander, as I know the Alexander seems to be top rated.
The threshold for weight according to their website:
The Purple™ Bed should easily support any person up to 300 lbs (this is weight per person, not combined weight of multiple users). If you’re worried about accommodating someone significantly heavier than that but still want the power of Purple™, we recommend buying a high quality firm mattress specifically designed for “heavy sleepers” and adding the Purple™ Top to it. It may be a bit more expensive now, but will be more than worth it in the long run.
Between this and the Alexander they are very different mattresses. I think you will enjoy the Purple since you mention you don’t like the sinking in.
Is there a payment plan that can be set up?
Can you use a heated mattress pad or heated blanked withe the Purple mattress? I think I might miss having one of those during our cold Chicago winters.
That would be fine although it will reduce the elasticity of the mattress which means less pressure relief if you use a mattress pad. This mattress works best with sheets that have a little give to them.
Does the “off-gassing” rating of 9.5/10 mean that there is no noticeable noxious emissions odor when the mattress is first unwrapped? And if there is some odor, how quickly does it dissipate?
That’s correct. There is very little odor with this mattress. For me it complete went away in a couple days.
Hi Ben,
Ordered my purple mattress – it should arrive Friday!! I know they recommend ‘ stretchy sheets’ to not lose any of the benefit. Do you have any sheet recommendations? From your reviews I really liked the look of the SOL organic sheets – would these be good?
Thanks for your help and for having such a wonderfully helpful website.
I’m really interested in purchasing this mattress. If it is too firm would a pillow top compensate? Or will it take away from the uniqueness of the mattress?
Hello Purple People!
I am trying to find out if I need to (or if I ‘should’) use a mattress cover. I usually use one to reduce the chance of staining. I also don’t want to reduce the effectiveness of the mattress.
I also am wondering is using a box spring is better than slats? It seems as if a box spring would be more supportive so I am leaning toward that option. However, I don’t have box springs now so I would prefer not to buy something I don’t really need.
Any suggestions? Thanks in advance!
Like the Purple but not available in California King.?
When will the full size be available?
How long does it take it to get to full size once opened and layer out? Mine is at 8″ now. Will it get to 9.5?
It shouldn’t take long. Mine was ready to go in less than an hour. You can see in my video that it pops into shape quickly.
Am I missing something? They pound and pound on foam on their website as being toxic and full of chemicals and so old fashion and yet under the purple stuff there is an ample amount of foam. Kinda sketchy, yes?
Wow… Does any one who actually USED the mattress ever leave a comment…?
I have had one in my h ok me for 14 months. It is actually in a guest room and everyone who has slept on the bed remarks about how comfortable it is. Conforms well, gives great support, sleeps cool; they have all loved the bed. Also have a newer Tempuroedic in as another room and the purple is the clear winner over the Tempurpedic. So, I just bought another p.o purple for my grandson’s room. Highly recommend this mattress!!
How does it compare to a Leesa as far as firmness is concerned? My son has a Leesa and he loves it. Just wondering if its about the same firmness.
The Purple will feel firmer than the Leesa. You aren’t going to sink into the Purple as much as the Leesa.
Can the Purple bed be used with an adjustable base that raises the head and feet? I am hoping this does not cause issues as I like the adjustable base.
Yes, I used my Purple on an adjustable base.
I’ve been sleeping on my Purple for a month and I cannot believe the difference. I wear a FitBit, and I went from being restless 15-35 times a night for up to an hour and waking up 2-5 times a night, with my average night sleep 4.89hrs, to often sleeping the whole night through and never once exceeding 5X restless. I’ve increase my average sleeping time to over 7 hours. I like a softer bed and my husband prefers a firm bed, but we both absolutely love the Purple. We used to wake up sweating pretty regularly, and we haven’t once since we bought the Purple. I highly recommend it, especially to people like me with back problems and sleep problems. The Purple is a game changer.
i ordered mine about a week ago & got it today on thanksgiving. Have not taken out of bag yet. Waiting for other items I ordered with it. Hope it helps my back feel better. A fit bit wow great idea for proof of sleep. Great to hear as fit bit cannot lie…..It just proves mattress works & is a game changer sounds like.
What type of adjustable base do you use?
I have the Reverie 8Q Here’s a link to an overview of the mattress and the adjustable base: https://yawnder.com/reverie-mattress-review/
Very interested in the Purple. My only concern is my wife is a self proclaimed “princess and the pea” person. How pronounced are the joints in the top layer when you lay on it? Can you feel them at all or does it just blend it and not noticeable?
I found the grid to be noticeable at first. I got used to it after about 3 nights. It is a different feel than a traditional mattress so definitely something to be aware of.
This question is R rated, so be warned! We hate our memory foam type mattress for sex because we just sink up in it. After five years, we also are rolling toward the center and it sleeps hot. We’re looking for less sinkage and more bounce and a cooler sleep experience.
You won’t sink in with the purple and it will have a little bounce to it. The Purple is also the best mattress I have tested so far for temperature regulation.
Would Brooklinen luxe sheets work well with it? Sateen sheets?
Brooklinen should work just fine. That’s what I used on it.
I bought a SleepNumber bed that had several parts to malfunction in less than 30 days. I returned it and ordered the Purple. I read that I can use it on an adjustable base, but does the mattress need to be secured to the base like my SleepNumber bed had to be?
I used mine on my Reverie 8Q Adjustable base. Your adjustable base should have some mechanism build into it to hold the mattress so it doesn’t slide off the bed.
Thanks for your informative reviews!
I’m curious about edge stiffness with the Purple mattress, as I tend to sleep very close to the edge of the bed.
Do the edges hold up well? And do they have any kind of reinforcement like some of the other brands claim to have?
Thanks again!
The edge support is good. There’s not reinforcement on the edge of this mattress but it really doesn’t need it since the support layer is very firm.
Hello, I looked at the purple and luxi reviews and comparisons. I still cant decide. We need something for lower back pain. My husband and I are both side sleepers. My husband is also a disabled vet and ex airborne so his back is pretty bad. He likes a firmer mattress but not rock hard. We’re so stuck between these (actually it’s between luxi, purple, and ghost). Pleaaaaaase give us your recommendation lol
I would start with the Luxi since you can customize it to different firmness levels. It is the most versatile mattress I have reviewed.
Hi Ben,
Would you please tell me how the Purple compares with the Alexander Signature Hybrid?
The Purple will feel firmer than the Alexander medium firm. The Purple will sleep cooler and have a some bounce to it but not give you the hug and cozy feeling that the Alexander will.
The King Purple™ Mattress
$ 1,299.00 $ 1,399.00
Starting at $115 a month. for a foam mattress no way for under $10.00 in raw materials.
I know you don’t have to but can you use a box spring?
Yes, absolutely. Just make sure it’s a newer box spring that isn’t bouncy. One built in the last 10 years should be fine.
I’ve been sleeping on my purple for a month now and absolutely hate it. My husban loves it. He has wonderful nights of sleep. Where my back hurts more now than it ever has before. I get shooting pains in my mid back and my legs, feet and toes go numb. Am I the only one to hate this mattress?
I have chronic rhomboid pain, and I sleep on my side. What mattress(es) do you suggest?
Thank you!
Have you taken a look at the Layla mattress? It offers great pressure relief with two different firmness settings: https://yawnder.com/layla/
Ben I have a futon , been sleeping on it for a year . Can i just put the purple mattress on the frame and be fine ? Also if i put on the frame can i make it a couch then bed again like the futon is. If i can do this and get away with it sweet im in .
Unfortunately it won’t bend like a futon so it would not work in the upright position. I’m not sure what frame for the futon you have either. It would probably be best to get a stand alone frame.
How long does it take to fully expand?
It only takes a few minutes to expand. Since the bottom is a dense foam and the top is the purple layer, it is ready to sleep on very quickly.
Just wondering…I’ve seen some reviews that state that the mattresses are not true to size–a queen should be 80″ long, but customers report they measure some 3 inches short. Have you experienced this? We are 6’3 and 5’11 and need foot room. Thanks!
I didn’t notice that with my mattress. If you find it is too short I would certainly contact them.
My Queen sized Purple Mattress is only 77 inches. I have been sleeping on it with my feet hanging over the edge for over a year and just now reached out to customer service about this issue. I have not heard back yet.
Our Purple mattress, King, just arrived. We unrolled it and are worried about the size. It’s only measuring 74″x74″. I know it needs to expand, but will it still expand that much more? We’ve had it sitting for 15 mins so far. Still waiting.
It should expand to full shape within a half hour. If it is still the wrong shape overnight, I would contact Purple.
Wondered how you like your mattress by now? It has been nearly 6 months. Any sagging with the Purple? Thanks
Hi Michelle,
I did not test it long term. I sold it to a neighbor after sleeping on it for a month or so. He hasn’t had any complaints about sagging or other issues.
I have two questions. I currently own a split king sleep number bed and my girlfriend and I both dislike it. One of our biggest problems with it is that the two mattresses push apart from each other in the middle of bed causing about a one foot gap between us. The bases are attached together and the mattresses are attached to the bases, but no matter how many times we push them back in together, the gap keeps coming back so I have to fill it with pillows. I’m pretty sure the purple wouldn’t have that problem because it’s a solid mattress. So now to my questions. I saw another post where you guys said that a sleep number adjustable base could be used with purple. The sleep number mattresses are screwed to the base so they stay on the base when you adjust the bed. Since there is no way to do that with the purple, a are we going to have problems with them sliding off the base I if we raise the heads? Also, If we have two twin XL’s side by side on the bases, are we going to have to worry about them pushing apart making a gap?
I can’t speak for the Sleep Number adjustable base but I do know that the Reverie adjustable base will work with the Purple. If you buy two twin xl mattresses you will still notice a gap. I prefer a traditional king over a split.
So, if you sold the Purple to your neighbor, what is the mattress that you like better/have gone back to and why?
I keep switching mattresses since I am constantly reviewing them. I prefer a softer mattress myself which can be problematic as a stomach sleeper. Right now I am sleeping on the Intellibed which was given to me for review by the company. I will be creating a review of that soon. The big drawback with it is that it is very expensive. I have a coupon code for the intellibed for 10% off by using SLEEPSHERPA at checkout.
I saw that you recommended the sheex bed sheets, I was wondering if there is any specific style you recommend. Should I just go with an original style, or should I go with the bamboo or the fleece both of which look really comfortable? I have been interested in this bed for a while I just want to make sure im prepared when it gets here.
Go with the original style sheex as it will give you the best performance out of the mattress.
Hey Ben, any idea of what kind of adjustable box spring you can use with purple? We have the king size and so far it’s amazing but I have developed lower back pain and have chronic upper back pain. I’ve noticed that when raising my legs and head just slightly with pillows, that my pain is eased.
This mattress will work with any adjustable base however I can only speak to my experience using it on a Reverie adjustable base. My review of that is here: https://yawnder.com/reverie-mattress-review/
I know they are too different beds (coil hybrid vs pure foam) for an apple to apple comparison but we are between the winkbed and purple. We are side sleepers & most important for both of us is pressure release. And we aren’t small people. My husband is 6’4″ 280 and I am 5’7″ 175.
Your thoughts and comparison would be very helpful!! Thank you
I found that the Purple is probably best suited to stomach and back sleepers. With the Winkbed you will get more hug and the traditional mattress feel. With the Purple you still get pressure relief but feel like you are sleeping on it rather than “in” it making it less cozy.
We’ve been sleeping on the Purple for about a month now. I vacillated between hybrids and luxury foam mattress brands in what turned out to be an 8 month decision process. In the end, I chose to try Purple because everyone reported that the mattress slept “cool” or neutral at worst, plus I liked the idea of the mattress keeping a neutral spine angle (so if you sleep on your back for example, your butt sinks while your legs stay more on top of the mattress). My fiance and I both wake up every morning and marvel at how great our bed is! I’m basically a human furnace and this bed sleeps as cool as any I’ve slept in, and I’m not waking up in the middle of the night fighting for the right position. I’m 6’4″ 220 and she’s 5’9″ 115 (ages 38/30) and we’ve both had a great experience- can’t recommend this mattress and company enough (they sent replacement seat cushions after our delivery people left our package out front and the package was stolen). By the way, the seat cushions are awesome as well!
Ben,
I have both this and the Alex Hybrid Mattress in King size. I seem to have great sleep scores on both Mattresses based on Sleep Cycle but what’s the xfactor how do I determine which one to keep. I’m 6’0 ft 250(and losing) I currently sleep alone but that’ll change when my fiancé moves in. Is there any advance you can give on how to make the right choice on what I should really look for in these last few weeks of testing.
I would focus in how how your lower back feels on each. I think you will probably find the all foam to be a better choice. It will also do better with motion transfer which will be important when your fiance moves in.
I am a side sleeper & back sleeper, & sure hope I can have sleep both ways. I’ve had a bamboo mattress for 8 years now & seem 2 b happy, but hope taking the purple plunge (just received it today) will allow me better sleep for my lower back. I have not opened it up yet. I have ordered the cover, sheets, pillow accessories to. Waiting for them b4 using. I have 6 wood slats under current bamboo mattress so I’m betting I need to buy a whole wood piece or maybe 3 more slats. I’m not sure, any suggestions on either slats or full piece board please. Thank you
Which one do you have? We just got the Purple 4 and thinking it’s too plush for me. I ultimately seem to want to go from my side to stomach. I thought I was going to my stomach bc of sinking into old tempurpedic. I have a feeling we will need to exchange for the Purple 3 as it accommodates stomach sleepers too. I’m bummed bc I’d rather not need to exchange but the 4 king is EXPENSIVE!
We’ve had the Purple bed two months now. I like the feel and my wife loves it but unfortunately I have developed serious shoulder pain from side sleeping. I also back sleep so need lots of support. My wife sleeps in all three positions and isn’t as picky but hates firm mattresses. Any recommendations for us. So sad to be giving up on purple but I can’t imaging dealing with this shoulder pain longterm.
Thanks!
I would go with the Nest Alexander medium firm. You can get either the all foam version or hybrid. Either one is great for side sleepers and still has good support for back sleepers.
IntelliBED’s “INTELL-GEL” comes from the same company as Purple’s “Hyper-Elastic Polymer”. Just check the footer of intellibed.com and onpurple.com.
From IntelliBed’s footer:
“INTELL-GEL® IS A REGISTERED TRADEMARK OF EDIZONE, LLC OF ALPINE, UTAH USA. PROTECTED BY U.S. PATENTS 5,749,111, 6,026,527, 6,413,458, 7,060,213, 7,076,822, 7,666,341.
INTELLIBED® IS A REGISTERED TRADEMARK OF ADVANCED COMFORT TECHNOLOGIES INC. OF SALT LAKE CITY, UTAH USA”
From Purple’s footer:
“Protected by one or more of U.S. Patents 5,749,111; 6,026,527; 7,076,822; 7,730,566; 7,823,233; 7,827,636; 7,964,664; 8,607,387, and 9,051,169, with others pending. Purple and all product names comprising Purple, Hyper-Elastic Polymer, and No Pressure are trademarks of EdiZONE, LLC of Alpine, Utah USA.”
I just thought I’d point it out to everyone…safe money and stick with Purple.
If you put the purple polymer next to Intellibed’s Intell Gel – the quality of the Intell Gel is so much better. Go to a mattress store and see for yourself. They will have samples of both.
Thank you, Ben, for the review! I’ve been researching all I can on Purple. Hubby and I have been through several mattresses (from pillow tops to sleep number which we hated, to basic, no frills) in our 15 yrs of marriage. We are tired of spending money and being disappointed…worse, being in pain. I am a tad concerned based on a couple reviews on shoulder pain. Please help us. I prefer soft, but need a cooler mattress, hubby prefers firm and also needs a cooler mattress. We are 5’5″, 220 and 5’4″, 175 and dropping. We find matresses end up with divets on each side and a firmer hill in the middle where no one sleeps. Is king size the problem? We like the extra room and to be able to have our own space when sleeping, so the middle rarely gets any use. Will the Purple really work for us? Our current mattress has a couple inches of foam on it (firm mattress, basic model) and we are having more pain. Mine in my neck and shoulders, hubby’s in his back, neck, and shoulders. The most worrisome for me is the review about numbness as I already have nerve damage that affects my legs and feet. I can’t count the number of mattresses or the amount of money we’ve spent and we are so afraid of making another costly decision that turns out to be yet another mistake. Please give us your thoughts.
Also, do you have any knowledge on their (Purple’s) platform, mattress cover, and sheets?
Thanks so much in advance! Feel free to email me directly.
I think in your case the Purple is definitely worth a try. I just bought a twin size purple to test again and it feels different from when I first tested it. I think you will really enjoy the contouring and how cool it sleeps.
Ben,
I think the reason it feels different is Purple is now using a different foam/foam vendor. I spoke to their CS team since my King size and Queen size mattress were slightly shorter, they replaced them under warranty and told me that they switched to a new foam/vendor can’t remember which one at this point but I immediately noticed a much different feel to the mattress. I actually preferred it to what it was before.
Thanks for the update!
Try a purple 3 at Macy’s, Mattress firm or purple store. We are similar couple. Most likely exchanging the plush purple 4 for the 3 bc I love the grid (harmony pillow is wonderful) but I keep going to my stomach, which is not a recommended sleep position for the purple 4. I’d much rather it be a matter of adjusting but I don’t think it is. The upper back/shoulder support is awesome for back and side sleeping. No pressure no numbness but my legs are uncomfortable stacked in the side sleeping position even with a pillow- probably sciatica issue from office work and less active from working from home in a pandemic.
So I’ve been looking all over for a place to ask this question. I’m about 6’3. and I’ve only ever slept on a twin mattress. I’m single so no need for larger sizes. I’ve never been 1 for excess anyway. I want to get a purple bed, twin XL, but not sure if it will suit my body length. Would it be possible to fit on this size bed, or should I wait till they bring out the Full Mattress Size?
I think what you are asking is what is the difference between a Twin and Twin XL mattress? A Twin Mattress is 39 x 75 inches. A Twin Extra Long Mattress is 39 x 80 inches so you get an extra 5 inches in length and should give you extra room.
Does the Purple Mattress have an odor often referred to “off gassing”?
Yes, it will have an initial off gassing period which will last about 2 days.
Wish there was more info on the toxicity of this mattress, off gassing, environmental friendliness, and if it’s treated with anything etc. The polyurethane below it is not a natural material is it? I’m researching natural mattresses and wanting something that won’t harm me or the environment but will sleep like a dream.
The grid layer on the Purple is definitely not natural. If you are looking for some great mattresses that incorporate more natural material, check out the “Natural Mattresses” category on my Mattress Reviews page.
Hello – how many years will it last and are you suppose to shift it head to foot after a while, obviously you cant flip it over….thx…..
It’s hard to say how long the Purple mattress will last since it is so new. Also, the polymer grid is a new technology and I think that is the component that may bread down the soonest. I don’t think rotating will give you much more life span since most of your weight will be put in the middle of the mattress so no matter which way it is rotated, it is always getting the most weight in the middle.
I have severe back pain and I am looking for a mattress that is firm yet the top layer is highly conforming as i sleep on my back and on my side during the night. I have tried tempurpedic contour elite breeze, Amorebeds (medium), and Nest Alexander bed (medium). None of these fit the bill because when I lay on my side, my hip just doesn’t sink enough to align my spine. I am constantly putting small pillows around my body to align my spine. In addition, Nest and tempur run too hot for my comfort. Do you think this mattress has enough top layer contouring beyond what the other 3 mattresses provide? Thanks!
Yes definitely worth trying the Purple.
Iam a shoulder sleeper should I go a different rout?
I would, I just don’t think this will sink in enough.
As Shawn just asked, what are a couple choices for a shoulder/side sleeper? Leesa? I’m kinda disappointed as the primary reason I hate my current mattress is the gel memory foam topper and how hot it is. I have shoulder problems though and I do sleep on my side. I picked up the kickstarter on the Purple pillow and can’t believe how awesome it is for heat. I used to turn my pillow over 20 times a night, now I look forward to going to bed just to put my head on that pillow.
If you like the pillow you will probably like the Purple mattress too. If you want to go softer, I really like the Layla mattress for the soft side.
After reading many reviews here (and really needing a new bed), we purchased the Purple mattress.
I am very happy with the results. It was very new compared to the innerspring (and broken down) mattress we had.
After using it for two weeks, my wife is very happy with it. She originally saw no need to get rid of the old monster. She was not suffering chronic back pain from it.
I am also happy with it. I tend to sleep right on the edge of the bed and I have no problems with it. I have no back pain. I am very happy with the small amount of motion transfer (the old bed was like a trampoline)
At this point, we have had it for 1 month. Our next challenge is to find pillows that are a good match!
Wife – Side sleeper
Me – Side Sleeper, Stomach Sleeper 285 lbs.
Off Gassing was done by bedtime when I opened it at noon.
Thank you for the review. My wife and I live close enough we visited the Purple factory in Alpine UT and spent about 45 minutes trying out the various mattress configurations. We were impressed with the quality of the polymer material and the feel of the beds. We haven’t made a purchase yet but are inclined to do so after reading your review and comments from others. The company and its employees made a favorable impression on us as well. The mattresses had no smell and were comfortable and supportive in any sleeping position.
These questions and comments are very informative. Can anyone compare the Purple and the Bear mattresses? I’m particularly interested in which is bouncier and which is “sink-ier”.
Also, what does “Performance Mattress” mean? I’ve never heard that term before.
Thank you.
wondering if you have tried the sleep on latex pure green bed? I’d love to get an opinion on that bed/material.
I haven’t. I can say that latex will feel different than the Purple. The Purple top layer collapses where it gets the most pressure while latex will compress and push back.
Wish there was an environmental friendly version and with no fire retardant.
Hi Ben! We appreciate your reviews and honesty on all the products presented on this site. My husband and I decided to order the Purple after deliberating between the Luxi and the Purple. I had a pleasant phone experience with the CS rep of Purple who shared that she and her husband bought a King Purple mattress ad have had it since November. They love it so much they bought another Queen size Purple for their 5th wheel.
I will add a persoal review once we receive the mattress and slept on it a few nights to let everyone know our thoughts and feeling realtime. Thanks again! 😀
Hi Ben!
Great review. We just purchased a king size purple bed. I am reading more and more reviews now and I am wondering a few things. How has the bed (since you got the twin) held up? Have you noticed any sagging? This has been a huge issue with every bed we’ve had! It starts out great and around the 1 year mark, they get too soft and sink. My other concern is I have a herniated lumbar disc and I sleep on my stomach. Do you think the purple will help alleviate the pain in my back I normally experience in the night?
I haven’t noticed any sagging on it. I think it does a great job for supporting you where its needed so I think it should help with the back pain issue.
Hey Ben,
I’ve been sleeping on a My Green Mattress Natutal Escape for the last two months. The bed feels very firm to me and I’m waking up every morning with lower back pain. I’m curious about the Purple bed and the pressure relief it offers. Wondering if you think it’s worth giving the Purple bed a try. I’m mostly a back sleeper but side sleep occasionally. Also curious if it might be the pillow I’m using. Any recommendations there? How did you like the Purple pillow?
Thanks for everything you do!
I think the first thing would be to make sure you have a properly sized pillow. If there’s too much loft in the pillow it can strain your lower back. Once you have ruled out any pillow issues, you may want to look at another mattress. The Purple may not be the best choice here though. I think you may want to go with a foam option like the Cocoon or Nectar which are dense foam mattress that will contour really well.
I have wood bed frame can i place the purple mattress on it or do you think its too heavy?
Yes, it should work just fine. I put mine on a wood frame and it accomodated well.
I’m a middle aged man who weighs between 225 and 250 pounds. I need a mattress that’s comfortable when I’m sleeping on my back and also comfortable when I’m sleeping on my side. I move around quite a bit when I sleep and can’t force myself to stay in any one position, no matter how hard I try.
When I began my mattress search, I went to a large mattress retailer and tried pretty much every mattress in the store. Some models were uncomfortable for all sleeping positions, but many models were very comfortable either when I was on my side or when I was on my back, but not both. The problem is that mattresses that support me when I’m flat on my back tend to be too hard when I’m on my side, and mattresses that adjust to the contour of my body when I’m on my side tend to be much too soft when I’m on my back, causing my back to curve downward in a painful way.
Based on several very positive reviews, I tried the Sapira mattress first. I generally liked it but I occasionally found it to be too firm when I slept on my side. I decided to replace it with a Purple mattress, which has been better for me overall.
When I sleep on my Purple mattress, I’m pretty comfortable in all positions. The Purple mattress is cooler than all other foam mattresses I’ve tried and emits less of a gas odor. While the Purple is not as comfortable as the Sapira when I’m on my back, and while the Purple lacks the Sapira’s “luxurious” feel, the Purple it is still pretty nice when I’m on my back, and it is far superior to the Sapira when I’m on my side. I have not been waking up with soreness since switching to the Purple.
The Purple has a texture that initially struck me as slightly odd. You can feel its top layer’s distinctive “elastic polymer” grid through the mattress cover and through the sheets. This doesn’t really bother me, but it might bother some people. The Purple also sags more than I’d like when I sit on the side of the bed and put on my shoes. That minor annoyance is far outweighed by the improvement in my sleep and in the way I feel when I wake up in the morning.
If there’s a better option than the Purple for people who sleep in multiple positions, I have not yet found it. As of now, I’ve stopped looking. I’m satisfied.
I’ve been contemplating whether this bed would be a good choice for us for a few months. I found your site and LOVE the reviews you provide. For this, I thank you SO much.
I am a stomach sleeper as well but have severe lumbar back problems and a “heavy” sleeper, but fall under the weight limit of the bed requirement. I tend to have to “climb out” of where I have been laying and that is painful due to my back problems. This mattress sounds like it would be perfect.
However, my husband sleeps on his back and side. He has shoulder pain from sleeping on his side, primarily. Have you had feedback regarding pain from shoulders, arms, hips, legs, feet, etc?
Thank you, once again, for your support and dedication to good sleep of others.
I gave the review of the benefits only as what I’m interested in for a mattress, not what it provides for me since I haven’t purchased it yet.
I just received two of the pillows (shipped before my mattress) and they really smell of petroleum products. Can’t believe no one else noticed.
Chatted with Purple. Told to wash pillows. Washed them twice. One stayed stinky. The other had a smell after plus three days. Sending back.
I’ve had lower-back pain from my own bed, but when I’m traveling and sleeping on firmer beds, my pain goes away. My fiancé and I are both relatively small (he’s approx 165lbs, I’m approx. 135) and we both prefer firm beds. Which would be better: Dreamcloud or Purple? We’re not wedded to foam or no-foam mattress types. As long as there’s good mobility control and no taco effect. Also, could we use a topper with the Purple if we wanted to minimize on the feel of the grid?
I wouldn’t recommend a topper for the Purple as this will negate the effectiveness of the grid.
Recently, we purchased a California king size mattress through Purple. It’s been approximately 6 weeks since then with an unknown estimated time of delivery. During the purchasing process, it was advertised that it could take up to 14 days for them to contact us to schedule a delivery.
About a month after the purchase, Purple made a follow up call to ask about our experience with their product. We informed them that we still have not received anything. This was awkward for us because instead of them calling and already knowing the status of our order and just informing us, they were asking for our experience on the product that they have yet to deliver. They confirmed with us that this was abnormal and that we should follow up on our order. Personally, I expected that they would’ve looked it up and remedied the situation right then and there or at the very least, given us the status and reason as to why it was delayed.
About 1-2 weeks after that phone call, I called to check on the status on our order. This is the second time we’ve contacted them to check on the status. My wife has called previously and the answer she received was that it’s waiting to be shipped and that we should get an email soon. The operator that helped me showed more concern and actually contacted the person in charge of wherever it was in the process. At this point (6 wks after the purchase), I was informed that it was not made yet and that they were backed up and were currently working on July orders. However, they were hoping to be able to catch back up and ship all orders within the next 2 weeks.
I expressed my frustration to her at the whole experience and she was empathetic to the situation and sought out an appropriate compensation. After a few minutes on hold, she returned and offered 2 free pillows. Upon hearing that, I told her that they can keep their pillows and I didn’t feel like that was adequate response for their inability to provide what they advertised. I also informed her that seeing as how they were still behind and were currently on orders made 2 months ago, I had reason to believe that it would take longer than 2 weeks, thereby exacerbating the situation since we were scheduled to be out of town for 2 weeks around that timeframe. I told her that we provided them with 2 months and that we gave them ample time to do their job but instead have gone above and beyond to further disappoint us.
These are the concerns that I have with this whole situation:
1. I fail to believe that within the past 6 weeks, there’s been an out surge of demand for a California king bed. I understand that each bed is made to order and that’s why it takes awhile to even get to the shipping phase, but I’d be willing to bet that this was a known or foreseen issue when I purchased. So, either update your site to say that you are behind and it takes significantly more than 2 weeks (recommend 2 months at least) for receipt or that it’s not available until you catch up. Seems like this company needs to reassess their logistics and ability to do their job.
2. We appreciate your follow up phone call after the purchase. However, it quickly became evident that this company lacks the communication within itself and the accountability. Even when the representative was informed, we were given the general “you should follow up on that” response rather than taking a little bit more of their time to actually resolve the issue and give us the answers that we needed. Instead, we were given more reason for concern and left feeling like this company is just going through the motions of customer service rather than providing ANY service.
3. After finally receiving an accurate status of our shipment and reasons as to why it was delayed, this company failed again to provide adequate customer service. Purchasing a bed can be significant but it should not affect life schedules. Yet, they’ve managed to do so despite the 2 months of leeway that we accounted for. That’s 400% times the advertised shipping estimate. Not to mention that it brings up other concerns: what happens if it’s delivered immediately after we leave the area? Who pays to store it until we arrive? Two pillows (no matter the value) is not an adequate compensation for the inconvenience. This shows me that you either value your product too highly or my concerns are being taken lightly. Now these pillows may very well be that special. However, I have never tried any of their product and if the quality is anything like their ability to communicate, maintain accountability, logistics, and provide ACTUAL customer service, then I put very little value to them, if any. SPECIALLY, when I’m offered these same pillows for FREE when we purchased this mattress. If these pillows are valued that much, then offer to take it out of the purchase price. This offer only solidified my previous statement. Going through the motions of customer service, rather than adjudication of problems.
Currently, we are contemplating on looking elsewhere. We’ve committed too much time and looking elsewhere will take as much time as awaiting resolution from Purple. But any future purchases will NOT be through this company. The only thing we expected when we made this purchased was accurate, timely service and Purple has failed on all aspects thus far. Hopefully, the quality is as advertised by so many. The purpose of this review is to inform others of our experience to prevent those from the frustrations that we faced. Because realistically, this review will do nothing but auto generate the generic response that I’ve seen from all the other previous negative comments. To make matters worse, that won’t happen until 2 months from now because that seems to be the trend that I saw when I was reading through carefully. Just another data point on the poor customer service and lack of concern for their customers I guess.
I have Ankylosing Spondylitis as well as many other arthritic symptoms like Costochondritis , neck pain, shoulder pain. I am a side-sleeper and seem to sleep better with an extremely soft surface under me. The less pressure the better! But nothing gives me truly good relief.
I am extremely allergic to memory foam.
Do you think that the Purple mattress would be a good mattress for me? Or is there a different mattress that would be better for me to sleep on on my side without a lot of pressure? And again, I am allergic to memory foam, so it’s not an option for me.
Thanks!
Just an FYI DO NOT BUY PURPLE MATTRESS. Although I thought it was great to sleep in we needed to return due to shoulder pain, they talk us into upgrading for the more expensive mattress and tell me the return is no problem, they handle all of it. I keep emailing and calling for instructions because the new one is on the way and the old one needs to be taken out. No one gets back to you. Now the new one is here, on the floor blocking my bathroom- they are too heavy to move on your own and the old one is here too, still on the bed. NOW Purple tells me I have to arrange for the pick up and donation of the first mattress or they will charge me for both. If I knew this I wouldn’t have upgraded- or I would have made arrangements days ago. It might be like this for weeks- and Purple is NOT helping- all of the sudden it’s all my responsibility to do their job and what they advertise. DON’T BELIEVE THEIR FRIENDLY ATTITUDE. it’s not what they advertise. They are liars and falsely advertise.
Hi Ben,
I’m considering the Purple Hybrid mattress and have read many customer reviews. Most seem to be commenting shortly after receiving their mattress. Some that have had it for three or more months have complained about sagging. Are you aware of any reviews from customers that have had theirs for more than a year? It would be nice to know if the sagging issue continues to be noted from those that have had theirs for awhile. Thank you.
i have had an original Purple mattress for about 6 years. This mattress was a 10 out of 10 review for 4 years or so…… Then it started to suffer what i like to call the Tempurpedic disease. That is when the poly layer UNDER the top layers compresses – you end up with a big soft area that allows you to sink. The top layer is still excellent, but has no support form the support layers. Consequently your back will kill you, and you cannot roll over or sleep even slightly to the side – you roll back into the hole. ALL of the warranties i have seen (definitely purple and Tempur) say to get replaced you need to allow the mattress to fully rebound, then place a straight-edge across the mattress and observe a 1 inch gap. Well, it rebounds just fine – just doesnt provide support anymore- so you are out of luck! I would love to get another Purple if it would hold up better – definitely would NOT buy a tempurpedic ever ever again- it lasted less than 2 years before it lost support!
I have a question Ben.
I see that you unzipped the cover and washed it…. I’ve had the purple mattress for 2 years and you don’t know how bad I want to take the “cover” off and wash it. But, I’m so nervous because Purple make it seem like it’s impossible to put back on. I have an almost 3 year old. When I got the mattress, Purple didn’t have mattress covers yet. I didn’t want to buy any other brand of a cover because I didn’t want anything to interfere with the best night of sleep I get every night on this mattress. Lol. If you could please email me with more of the schematics to wash it, I would be so ever grateful. (I know, sounds crazy. If you have a Purple mattress then you get where I’m coming from)
Thank you!!!!
I washed mine without any issue. I just made sure to air dry it.
The purple mattress is good for about the first month or so….then I regret my purchase completely. I have had it for almost 3 years now. The bed sheets are outrageously overpriced and don’t last. My $20 costco sheets look and feel brand new 5 years later. My purple sheets including their latest ones, are garbage. Pilling, holes, and SO hot. They are not breathable at all. I can’t even put my costco sheets on because of the mattress design. A sick mind game by purple all around. I well tell everyone run far away from purple.
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