Terms & Conditions

Please Read Our Return And Refund Policy Carefully:

Returns on items purchased through Yawnder

Yawnder matches the trial period of mattress brands that are sold in our store. Some charge a fee for returns while others don’t.  Please make sure you understand the conditions of the trial period before you purchase. 

Required 30 Day Break-In Period

We know that getting used to a new mattress takes time! That’s why we require a 30-day break-in period. During this time, sleep on it, toss and turn, and really make it yours.

If, after those 30 days, you’re still not completely happy with your mattress, no worries! Please contact us and we will start the return process as long as it is within the range of the trial period. 

To initiate a return please email us at [email protected] or call or text our store at 858-232-5760.

How can customers return your products?   

• Yawnder or an authorized third party will pick up your eligible return.

 What is the restocking fee?

If your product is subject to a return fee it will be deducted from your refund.

WHICH CIRCUMSTANCES WE OFFER RETURNS & REFUNDS:

Trial Period

Products that are eligible for return under a trial period. 

Wrong Products

If you discover your order is flawed please contact us by email: [email protected]. With photos of the wrong product, we will provide a return shipping label. Once it is tracked, we will ship a replacement product immediately.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective or damaged or if you received the wrong item so we can evaluate the issue and make it right.

Exceptions / non-returnable items

The following items are not eligible for returns.

• Adjustable Beds
• Bedding
• Candles / Diffusers / Soaps or any other consumable item
• Beds / Bed Frames / Foundations / Headboards
• Mattress Protectors
• Pillows
• Mattresses with stains are not eligible for a refund. We urge you to use a mattress protector to prevent this. 

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Return Address: 6910 Miramar Rd Suite 101, San Diego, California 92121, United States.

Phone: (call or text)  858-232-5760