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Tuft And Needle Mattress Review Consumer Reports Top Pick!

Tuft And Needle Mattress Review

The Tuft & Needle Story

 

Tuft & Needle was founded in 2012 by Daehee Park and John-Thomas Marino. Park and Marino met while they were both students in the entrepreneur program at Pennsylvania State University. They were both passionate about creating a better mattress shopping experience for consumers.

At the time, the mattress industry was known for its high prices and confusing sales tactics. Park and Marino wanted to create a mattress company that was transparent, honest, and offered a high-quality product at a fair price.

Tuft & Needle started out as a direct-to-consumer company, selling its mattresses online only. This allowed the company to bypass the traditional mattress retail markup and offer its mattresses at a lower price.

Tuft & Needle’s mattresses were quickly embraced by consumers. The company’s mattresses were known for their high quality, affordable price, and convenient shipping and delivery options.

In 2018, Tuft & Needle was acquired by Serta Simmons Bedding, one of the largest mattress manufacturers in the world. However, Tuft & Needle has maintained its own brand identity and continues to operate independently.

Today, Tuft & Needle is one of the most popular mattress brands in the United States. The company offers a variety of mattress models to choose from, as well as other bedding products, such as pillows, sheets, and bed frames.

Tuft & Needle is known for its commitment to innovation and customer satisfaction. The company is constantly developing new products and features to improve the sleep experience for its customers. Tuft & Needle also offers a 100-night sleep trial on all of its mattresses, so customers can be sure that they are getting the right mattress for them.

Tuft & Needle has played a significant role in changing the mattress industry. The company’s success has led to the rise of other direct-to-consumer mattress companies and has helped to make high-quality mattresses more affordable for consumers.

Below is my experience with Tuft & Needle from the ordering process to how it sleeps.

Your mattress will arrive shipped in a box like the one below.

tuft and needle box

Here’s what it looks like right out of the box.

tuft and needle roll packed

Overview of the Tuft and Needle Mattress

What irritates me most about mattress shopping is the over abundance of choices. There’s so many options that you end up getting analysis paralysis. With Tuft & Needle, they only make 1 mattress. No different levels of firmness, no pillows, sheets or other accessories. Why should you be satisfied with only 1 choice? Well, for starters, it allows Tuft & Needle to focus on making 1 really exceptional product instead of multiple mediocre ones. Additionally, if for any reason you don’t like the mattress, they offer a 30 day no hassle return. And really the return process couldn’t be simpler. According to their website, you can donate it to a local charity and then send them your receipt as proof for a full refund. No need to ship back to the company:

To return your mattress, we work together to donate it to a local charity or non-profit. It’s that easy. Once your mattress is donated, send us a scanned or photographed copy of your donation receipt via email and we’ll process your refund in full.

The order form is 1 page and you just enter your name address and credit card info. You then get follow-up confirmation and tracking information (shipped via FedEx). It took about 1 week from hitting “order” to the mattress arriving at my doorstep. Tuft and Needle is headquartered out of Phoenix so if you’re in the area, you can test out their bed by making an appointment on their website and going to their local showroom.

Construction of the Tuft and Needle

Below are the construction details of the mattress showing the benefits of each piece.

tuft and needle construction

How Much Does the Tuft and Needle Mattress Cost?

 

The Tuft & Needle Original mattress costs between $595 and $1,395, depending on the size. The following is a price breakdown for each size:

  • Twin: $595
  • Twin XL: $795
  • Full: $895
  • Queen: $995
  • King: $1,395
  • California King: $1,395

Tuft & Needle mattresses are known for being affordable, especially compared to other all-foam mattresses. The Original mattress is a good option for budget-minded shoppers who are looking for a quality mattress.

Tuft & Needle also offers a 100-night trial and a 10-year warranty on all of its mattresses. This gives sleepers plenty of time to try out the mattress and make sure it is right for them.

My Tuft and Needle Findings

This mattress is a bit on the firmer end of the spectrum. You won’t get a lot of sink with this mattress. Here’s a picture of how much sink you get using my 14 lb. bowling ball.

tuft and needle sinkI tossed my 14 lb. bowling ball on the mattress to see how much give it has. See below

Here’s a look at the inside of the mattress. As you can see it measures 10 inches thick.

tuft

As you can see below you still get great contouring with the comfort layer.

tuft bowling ball

The video below shows how each layer reacts.

How does it feel to sleep on a Tuft and Needle Mattress?

I had my first night’s sleep on the Tuft and Needle mattress 3 days ago. This may sound funny but I didn’t sleep well the first night because I couldn’t get over how comfortable it is! It is like sleeping on a marshmallow, not that I’ve ever slept on one but I can imagine this is how it would feel. Like I said I’m primarily a side sleeper and the Tuft&Needle mattress was perfect for it!

There are some reviews online saying the mattress is too firm but I couldn’t disagree more. In fact, it feels a little than my organic latex bed from Savvy Rest. I’m a side/stomach sleeper so I’m a bit more finicky than a back sleeper in terms of need for softness. I have been waking up each time with absolutely no neck or hip soreness. You sink into the bed but it bounces back and rolls with you as opposed to a typical memory foam mattress that takes time to regain its shape.

Check out the Consumer Reports Tuft and Needle Mattress review. Consumer reports ranks the Tuft and Needle above 37 other memory foam mattresses rated! It is rated higher than the Tempurpedic Cloud Supreme.

I had my wife and daughter take naps on the bed and they both love how it feels. My 7-year-old daughter wanted to replace it with her old mattress right away.

I honestly see no downside to giving this mattress a try. It is unlike anything I have tested out in the stores and the quality is right up there with mattresses costing at least twice as much. It is the highest reviewed mattress on Amazon right now with 757 customer reviews which says something. Given their generous and hassle-free return policy, I strongly recommend giving this mattress a try.

Tuft & Needle mattresses are primarily made in the United States, with some models being manufactured in Canada. They are owned by bedding giant Serta Simmons, which has production facilities across the US.

While the mattresses themselves are made in North America, it’s important to note that some of the materials and components may be sourced from other countries, such as China, India, and Pakistan. However, Tuft & Needle emphasizes that they prioritize using high-quality materials and work with responsible suppliers.

Here’s a quick breakdown of where Tuft & Needle mattresses are made:

  • Mattresses: Primarily made in the United States, with some models also made in Canada
  • Materials and components: May be sourced from various countries, including China, India, Pakistan, and some areas of Europe

Unlike older mattress designs, Tuft & Needle mattresses are built with specific comfort layers on one side only. The bottom layer is much firmer and designed for support, not comfort. Flipping it would significantly impact the comfort level and potentially damage the mattress.

While flipping isn’t necessary, Tuft & Needle does recommend rotating your mattress every 6 months to promote even wear and tear. Since their Adaptive Foam® responds quickly and doesn’t hold impressions easily, regular rotation should be sufficient. However, if you ever feel significant dips or unevenness, reach out to their team for support.

Tuft & Needle Warranty

Tuft & Needle offers a 10-year limited warranty on their mattresses, which covers defects in materials and workmanship. Here’s a breakdown of the key points:

Coverage:

  • 10 years from the original date of purchase: This covers issues like:
    • Sagging exceeding 3/4 of an inch
    • Visible indentation that doesn’t recover after 24 hours
    • Cracks or splits in the foam
    • Manufacturing defects in the cover

What’s not covered:

  • Normal wear and tear
  • Comfort preferences (if you simply don’t like the feel of the mattress)
  • Damage caused by improper use, foundation issues, or pet accidents

Making a claim:

  • If you experience a covered issue, you can submit a warranty claim online or by phone.
  • You’ll need to provide photos or videos of the defect, as well as your original purchase receipt.
  • Tuft & Needle will then review your claim and determine if it’s covered under warranty.
  • If it is, they will offer to repair, replace, or provide a refund for your mattress.

Tuft & Needle Mattress Performance:

Here’s a breakdown of how the Tuft & Needle mattress performs in various aspects based on user reviews and expert analysis:

Cooling:

  • Generally considered cool: The top comfort layer is infused with gel and has breathable channels to promote airflow. However, some users who sleep hot may still find it retains some heat.

Motion transfer:

  • Relatively good: The gel-infused foam absorbs some motion, but side sleepers or couples sharing the bed might experience some partner disturbance.

Edge support:

  • Moderate: The edges are reinforced, but not as supportive as some hybrid mattresses. Heavier individuals or those who like to sleep near the edge might find it less comfortable.

Durability:

  • Moderate: Most users report good durability for 3-5 years, but some mention concerns about long-term sagging. The 10-year warranty offers limited coverage.

Off-gassing:

  • Low: CertiPUR-US® certified for low VOC emissions, minimizing unpleasant smells after unpacking.

Noise:

  • Quiet: The memory foam construction minimizes noise from movement or pressure.

Suitability for sex:

  • Average: The responsive foam allows for easy movement, but the moderate edge support might be limiting for certain positions.

Size options and prices for the Tuft & Needle mattress:

Mattress ModelSizePrice
OriginalTwin$395
OriginalTwin XL$455
OriginalFull$595
OriginalQueen$875
OriginalKing$1095
OriginalCal King$1195
MintTwin$595
MintTwin XL$645
MintFull$875
MintQueen$1095
MintKing$1395
MintCal King$1495

Recommendations by Weight

  • Lighter sleepers (under 130 lbs): Both the Original and Mint could be suitable, depending on preference. Some might find the Original too firm, while others might appreciate the firmer support.
  • Average weight sleepers (130-200 lbs): This is the ideal weight range for both models. The Original could be suitable for back and stomach sleepers, while the Mint could be better for side sleepers or those who prefer a softer feel.
  • Heavier sleepers (over 200 lbs): The Mint might be a better choice due to its firmer support and thicker comfort layer. However, individual preferences and body type still play a crucial role.

Tuft & Needle mattresses for different sleep positions and weight ranges:

Sleep PositionWeight Range (lbs)Original Mattress SuitabilityMint Mattress SuitabilityNotes
BackUnder 130GoodGoodMay find Original slightly firm
Back130-200ExcellentExcellentProvides good support and alignment
BackOver 200GoodBetterMint offers added support for heavier individuals
StomachUnder 130GoodGoodOriginal offers adequate firmness
Stomach130-200GoodBetterMint provides more support for hips and lower back
StomachOver 200GoodBetterMint offers firmer support for heavier individuals
SideUnder 130GoodBetterOriginal may lack pressure relief for shoulders and hips
Side130-200GoodExcellentMint offers good pressure relief and conforms to curves
SideOver 200FairGoodOriginal may not offer enough pressure relief, Mint preferred

Is the Tuft & Needle Mattress Non-Toxic?

Certifications:

  • Tuft & Needle mattresses hold several certifications relevant to potential harmful chemicals:
    • CertiPUR-US® certified: Ensures foams are low in VOCs, formaldehyde, and other harmful substances.
    • GREENGUARD Gold certified: Meets strict emission standards for indoor air quality.
    • OEKO-TEX® Standard 100 certified: Meets safety standards for textiles, including no harmful levels of chemicals.

These certifications indicate they’ve reduced certain harmful chemicals, but they don’t guarantee complete “non-toxicity.”

Potential Concerns:

  • Off-gassing: New mattresses often release VOCs in small amounts, which can cause temporary odor and potential respiratory irritation. The certifications minimize this, but complete elimination is impossible.
  • Manufacturing and materials: While certifications address some chemicals, others might be used in trace amounts that fall outside certification scope. Additionally, sourcing of materials might affect potential risks.

Individual Sensitivity:

  • Reactions to chemicals vary greatly. Some people are highly sensitive to even low levels of VOCs, while others might not experience any issues.

Alternatives:

  • If “non-toxic” is a prime concern, consider certified organic mattresses made with natural materials like latex or wool. However, these can be significantly more expensive and might not suit everyone’s preferences.

Conclusion:

Based on certifications and general industry standards, Tuft & Needle mattresses likely contain fewer harmful chemicals than many non-certified alternatives. However, “non-toxic” is a subjective term, and complete elimination of potential risks is impossible. Consider your individual needs, sensitivities, and budget when making your choice.

Financing Options for Tuft & Needle Mattresses:

Tuft & Needle offers a few financing options to help you purchase your mattress:

1. Affirm:

  • Partnered with Tuft & Needle, offering loan options for 3, 6, or 12 months.
  • Interest rates range from 0% to 36% APR, depending on your creditworthiness and loan term.
  • Transparent loan terms, no hidden fees, and only a soft credit check.
  • Available at checkout on the Tuft & Needle website.

2. Shop Pay Installments:

  • Offered by Shop Pay, PayPal’s payment platform.
  • Allows you to split your purchase into 4 bi-weekly installments.
  • Requires an eligibility check and is subject to minimum purchase amounts.
  • Rates range from 0% to 10% APR depending on your creditworthiness.
  • Available at checkout when using Shop Pay on the Tuft & Needle website.

3. Credit Cards:

  • While Tuft & Needle doesn’t offer their own store credit card, you can use any major credit card for your purchase.
  • Look for cards with 0% APR introductory offers on mattress purchases.
  • Be mindful of interest rates and fees after the introductory period ends.
  • Pay close attention to payment terms and ensure you can manage monthly payments.

4. Personal Loan:

  • Consider a personal loan from a bank or online lender if you need more flexibility than other options.
  • Loan terms and interest rates vary depending on your creditworthiness and lender.
  • Carefully compare rates and fees before taking out a loan.
  • Ensure you can comfortably afford the monthly payments.

Important things to remember:

  • Read the fine print: Always understand the loan terms, interest rates, and fees before agreeing to any financing option.
  • Consider your budget: Don’t finance a mattress if you can’t afford the monthly payments.
  • Compare options: Research different financing options to find the best deal for your situation.
  • Protect your credit: Only use responsible financing that won’t negatively impact your credit score.

Unraveling the Bed-in-a-Box Boom: Mattresses Echoing the Tuft & Needle Paradigm

When Tuft & Needle burst onto the mattress scene, they revolutionized the industry with their bed-in-a-box model. Their focus on simplifying choices, delivering quality at affordable prices, and direct-to-consumer approach made them a household name. But in a booming market, several brands have taken a cue from their playbook, each offering their unique spin on the mattress game. Here’s a roundup of mattresses that tread closely in the footsteps of Tuft & Needle.

1. Casper Original

Core Features:

  • Four-layer foam construction.
  • Zoned support for spinal alignment.
  • Open-cell foams for breathability.

Comparative Insight: Casper, one of the pioneers alongside Tuft & Needle, brought its multi-layered foam design to the fore. Their approach to zoned support and commitment to affordability made them a direct competitor.

2. Leesa Original

Core Features:

  • Three-layer foam design.
  • Breathable and responsive top layer.
  • Core support foam for durability.

Comparative Insight: Leesa’s balanced feel, combining contouring and support, has drawn comparisons to Tuft & Needle. Their emphasis on social responsibility through mattress donations adds another layer to their brand story.

3. Nectar Memory Foam Mattress

Core Features:

  • Quilted gel memory foam.
  • Adaptive response transition layer.
  • Tencel cooling cover.

Comparative Insight: Nectar’s mattress offers a slightly more plush feel than Tuft & Needle but still provides the support many sleepers seek. Their longer sleep trial and “forever warranty” are additional hooks for customers on the fence.

4. Purple Mattress

Core Features:

  • Hyper-Elastic Polymer Smart Comfort Grid.
  • Motion-isolating properties.
  • Breathable channels for cooling.

Comparative Insight: Purple’s innovation lies in its unique comfort grid, delivering a mix of support and pressure relief. While its material is a departure from Tuft & Needle’s foam, the brand’s ethos of reinventing mattress comfort aligns them as market disruptors.

5. Brooklyn Bedding Signature

Core Features:

  • Hybrid construction with coils and foam.
  • TitanFlex foam for contouring.
  • Offered in multiple firmness options.

Comparative Insight: Brooklyn Bedding marries the traditional feel of coils with the modernity of foam. Their emphasis on customization and value-driven pricing places them in the same league as Tuft & Needle for budget-conscious, quality-seeking buyers.

Conclusion: While Tuft & Needle set the pace in the direct-to-consumer mattress industry, they’re by no means running the race alone. Numerous brands, armed with their innovations and market insights, are vying for a piece of the bed-in-a-box pie. As the industry evolves, consumers are reaping the benefits, enjoying a plethora of choices, each echoing the foundational principles Tuft & Needle laid down.

Tuft & Needle vs. Casper

Choosing between Tuft & Needle and Casper can be tricky, as both are popular online mattress brands offering similar features. Here’s a breakdown to help you decide:

Similarities:

  • All-foam construction: Both companies offer all-foam mattresses, known for pressure relief and conforming to your body shape.
  • 100-night trial: You get 100 nights to try out their mattresses and return them for a full refund if not satisfied.
  • Free shipping and returns: Both offer free shipping and returns, reducing the risk of trying them out.
  • Durable materials: Both brands use high-quality, durable foams for longevity.

Differences:

Price:

  • Tuft & Needle: Generally more affordable, with their Original mattress starting at around $350 less than Casper’s Original.
  • Casper: Offers a wider range of prices, including budget-friendly and luxury options.

Construction:

  • Tuft & Needle: Two-layer construction with a focus on simplicity and cooling. Their Mint mattress features their Adaptive® foam for pressure relief and temperature regulation.
  • Casper: Three-layer construction with zoned support (firmer at shoulders, softer at hips) and additional cooling features like Airscape™ technology. They also offer hybrid mattresses with coil-on-coil support.

Feel:

  • Tuft & Needle: More of a medium-soft feel, good for side and back sleepers, might not be supportive enough for heavier sleepers.
  • Casper: More of a medium-firm feel, suitable for all sleeping positions, provides zoned support for better alignment.

Overall:

  • Tuft & Needle: Best for budget-conscious sleepers seeking a simple, comfortable mattress with good cooling.
  • Casper: Best for those who want more features, zoned support, and a wider range of firmness options, even if it means paying more.

Additional factors to consider:

  • Sleeping position: Choose a mattress that provides adequate support for your preferred sleeping position.
  • Personal preferences: Think about your desired firmness level, cooling needs, and budget.
  • Reviews: Read reviews from other sleepers with similar needs to get a better feel for each mattress.

Tuft & Needle products and their prices:

ProductPrice Range
Essential T&N Original Mattress$596 to $1,116
T&N Mint Mattress$876 to $1,676
T&N Mint Hybrid Mattress$1,171.80 to $2,179.80
Sheet Sets$150 to $300
Duvets & Quilts$125 to $350
Pillows$50 to $150
Bed Frames$550 to $1,500
Mattress Foundations$220 to $350
Dog Beds$95 to $175
Weighted Blankets$125

Where to Buy Tuft & Needle

Tuft & Needle offers two main ways to purchase their products:

1. Online:

  • Tuft & Needle website: This is the primary and most convenient way to buy their products. Their website offers the full range of mattresses, bedding, furniture, and other accessories. You can also benefit from exclusive online deals and promotions.
  • Partner retailers: Tuft & Needle also partners with some online retailers like Amazon and Target. However, the selection may be limited compared to their own website.

2. In-person:

  • Tuft & Needle retail stores: While they primarily operate online, Tuft & Needle has a few physical stores across the US where you can try out their mattresses before buying. You can find the list of store locations on their website: https://www.tuftandneedle.com/pages/store-locator
  • Target stores: Select Target stores carry a limited selection of Tuft & Needle mattresses. You can check their website or find a nearby store for availability.

Here are some additional tips for buying Tuft & Needle products:

  • Consider your budget and needs: Tuft & Needle offers a range of mattresses and other products at different price points. Decide what features are important to you and set a budget before you start shopping.
  • Read reviews: Online reviews can be a helpful resource for learning about other people’s experiences with Tuft & Needle products.
  • Take advantage of their trial period: All Tuft & Needle mattresses come with a 100-night trial period. This means you can try out the mattress at home and return it for a full refund if you’re not satisfied.
  • Look for deals and promotions: Tuft & Needle frequently offers discounts and promotions on their website and through their partner retailers.

Tuft & Needle Complaints

Like any brand, Tuft & Needle has its fair share of customer complaints. While they boast many positive reviews, it’s important to be aware of potential issues before making a purchase. Here are some common complaints about Tuft & Needle:

Mattress Firmness:

  • Too firm: Some customers find their mattresses, particularly the Original, to be too firm and uncomfortable, especially for side sleepers.
  • Not firm enough: Conversely, some heavier sleepers complain the mattresses lack enough support and sink in too much.

Sleeping Hot:

  • Heat retention: While Tuft & Needle mattresses feature cooling technologies, some users report still feeling hot and uncomfortable during sleep. This can be amplified for hot sleepers or those living in warmer climates.

Customer Service:

  • Returns and refunds: Some customers have encountered difficulties with return processes, alleging delays or complications while trying to return their mattress within the 100-night trial period.
  • Communication issues: Others report poor communication from customer service, with difficulty reaching them or receiving unhelpful responses.

Durability:

  • Sagging and indentations: A few complaints mention experiencing sagging or indentations in their mattresses over time, raising concerns about durability.

Pricing:

  • Not as budget-friendly: While Tuft & Needle positions itself as affordable, some find their prices comparable to or even exceeding established mattress brands, considering their simpler construction and lack of physical stores.

It’s important to note that these are just some reported complaints, and Tuft & Needle also receives many positive reviews praising their comfort, cooling features, and customer service.

Here are some tips for making an informed decision:

  • Read reviews: Go beyond Tuft & Needle’s website and research independent reviews and customer experiences to get a broader perspective.
  • Consider your needs and preferences: Think about your sleeping style, budget, and desired features before choosing a mattress.
  • Take advantage of the trial period: Thoroughly try out the mattress within the 100-night window to see if it suits you.
  • Compare with other brands: Research other mattress brands and consider options that might better match your needs and budget.

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