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Puffy Return Policy (2026): 365 Nights, 30-Day Minimum & Free Mattress Returns

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Quick answer: For qualifying purchases made on or after February 23, 2026, Puffy gives mattresses a 365-night sleep trial with a required 30-night minimum. Mattress sleep-trial returns have zero return fees.

Puffy return policy at a glance

Current trial 365 nights
Minimum mattress trial 30 nights
Mattress return fee $0
Household limit Lifetime maximum of two mattress returns
Opened mattress return Free home pickup for charity donation can be arranged
Direct-purchase requirement Original purchasers buying directly from Puffy

The 2026 policy change

Puffy’s current 365-night policy applies to purchases made on or after February 23, 2026. Puffy says earlier purchases retain their original 101-night terms and prior 14-night minimum.

How opened returns work

After the 30-night minimum, contact Puffy before day 365. Puffy can arrange free home pickup for charity donation or you can organize an eligible donation yourself. A donation receipt is required for the full refund.

Other Puffy products

Puffy advertises the 365-night trial across its collection, but product-specific return mechanics differ. Opened Midnight Foundations and bedding accessories require the customer to organize donation, while the Selene Swivel Chair carries a $99 restocking fee.

Compare policies

See our policy hub, Nectar, DreamCloud and Avocado.

Bottom line

Puffy’s current direct mattress policy is 365 nights with a 30-night minimum and zero mattress return fees. The key date is February 23, 2026: older purchases keep the prior 101-night terms.

What to document before a Puffy return

Save the order confirmation, delivery date and photos of the mattress condition before pickup or donation. If Puffy authorizes a donation instead of a pickup, keep the donation receipt because the refund process can depend on proof that the mattress was properly removed.

Why the purchase date matters

The February 23, 2026 policy change is important because earlier purchases can remain under the prior trial rules. If you bought near that transition, rely on the terms attached to your order rather than assuming the current 365-night policy applies.

Official source: Puffy Return Policy.

Policy checked September 27, 2026 against Puffy’s official return and 365-night guarantee pages.

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