Quick answer: For qualifying purchases made on or after February 23, 2026, Puffy gives mattresses a 365-night sleep trial with a required 30-night minimum. Mattress sleep-trial returns have zero return fees.
Puffy return policy at a glance
| Current trial | 365 nights |
|---|---|
| Minimum mattress trial | 30 nights |
| Mattress return fee | $0 |
| Household limit | Lifetime maximum of two mattress returns |
| Opened mattress return | Free home pickup for charity donation can be arranged |
| Direct-purchase requirement | Original purchasers buying directly from Puffy |
The 2026 policy change
Puffy’s current 365-night policy applies to purchases made on or after February 23, 2026. Puffy says earlier purchases retain their original 101-night terms and prior 14-night minimum.
How opened returns work
After the 30-night minimum, contact Puffy before day 365. Puffy can arrange free home pickup for charity donation or you can organize an eligible donation yourself. A donation receipt is required for the full refund.
Other Puffy products
Puffy advertises the 365-night trial across its collection, but product-specific return mechanics differ. Opened Midnight Foundations and bedding accessories require the customer to organize donation, while the Selene Swivel Chair carries a $99 restocking fee.
Before you contact Puffy
- Confirm the mattress was bought directly from Puffy and locate the delivery date and order confirmation.
- After the 30-night minimum, contact support@puffy.com before the trial ends. Purchases before February 23, 2026 keep their original terms.
- For an opened mattress, follow Puffy’s pickup or donation instructions and retain any donation receipt it requires. Do not dispose of the mattress independently without approval.
Ask how any bundles, promotions and other items are handled. A mattress comfort trial is different from a defect warranty.
Buying from Yawnder: which trial applies?
For an eligible mattress purchased from Yawnder, our 100-night mattress trial applies rather than the manufacturer’s direct-purchase offer. A 30-night minimum is required. An approved return has a $200 processing fee per mattress, waived for an eligible exchange to a different Yawnder mattress; any price difference applies. One return or exchange per customer and household is allowed, and the replacement is final sale. Floor models and certain products are excluded.
To request a return or exchange, use the form on the policy page and provide clear photos of the mattress and attached law tag. A request does not guarantee approval; written approval is required before pickup is scheduled. Mattress toppers, bedding, pillows and adjustable bases are final sale under the posted policy. Check your receipt and the current policy for complete terms.
Compare policies
See our policy hub, Nectar, DreamCloud and Avocado.
Bottom line
Puffy’s current direct mattress policy is 365 nights with a 30-night minimum and zero mattress return fees. The key date is February 23, 2026: older purchases keep the prior 101-night terms.
What to document before a Puffy return
Save the order confirmation, delivery date and photos of the mattress condition before pickup or donation. If Puffy authorizes a donation instead of a pickup, keep the donation receipt because the refund process can depend on proof that the mattress was properly removed.
Why the purchase date matters
The February 23, 2026 policy change is important because earlier purchases can remain under the prior trial rules. If you bought near that transition, rely on the terms attached to your order rather than assuming the current 365-night policy applies.
Official source: Puffy Return Policy.
Policy checked October 28, 2026 against Puffy’s official return and 365-night guarantee pages.