Quick answer: Brooklyn Bedding currently gives mattresses a 120-night comfort trial beginning on delivery. You must keep the mattress for at least 30 nights before initiating a return. A $99 mattress return fee applies, and Brooklyn Bedding helps arrange pickup and disposal.
Brooklyn Bedding return policy at a glance
| Policy detail | Current rule |
|---|---|
| Mattress trial | 120 nights from delivery |
| Minimum break-in period | 30 nights |
| Mattress return fee | $99 |
| Pickup / disposal | Brooklyn Bedding helps arrange it |
| Trial use | One 120-night comfort trial opportunity; subsequent mattress return eligibility is restricted |
| Accessories | 30-day return/exchange window |
| Clearance / special pricing | Final sale |
| Showroom purchases | Handled by the showroom where purchased |
How does the Brooklyn Bedding 120-night trial work?
The trial begins on the day the mattress is delivered. Brooklyn Bedding requires customers to keep the mattress for at least 30 nights before processing a comfort return.
That break-in period is intended to give both the mattress and your body time to adjust. Brooklyn Bedding may also offer a complimentary topper or suggest support changes before completing a return.
Does Brooklyn Bedding charge a mattress return fee?
Yes. Brooklyn Bedding’s current 2026 return materials state that a $99 return fee applies to mattress returns. The fee helps cover mattress pickup and removal.
This is important because older Brooklyn Bedding references around the web may describe returns as completely free. The current policy should control your purchase decision.
How do you return a Brooklyn Bedding mattress?
- Keep the mattress through the required 30-night break-in period.
- Make sure you are still within 120 nights of delivery.
- Contact Brooklyn Bedding Customer Experience and request a return.
- Provide your order information, reason for return and any requested documentation or foundation photos.
- Coordinate the approved mattress pickup and disposal process.
- After removal is confirmed, Brooklyn Bedding processes the applicable refund less the $99 return fee and other nonrefundable amounts.
Can Brooklyn Bedding deny a mattress return?
Yes. Brooklyn Bedding says mattress return eligibility can be affected by the foundation used under the mattress. The company may request photos to verify that the mattress was properly supported.
Its current guidance calls for solid support with minimal flex. For slatted foundations, slats should be supported in the middle and spaced no more than five inches apart. Flexible or bowed slats and old flexible box springs can create eligibility problems.
Can you exchange a Brooklyn Bedding mattress?
Brooklyn Bedding’s current support materials say exchanges may be available when the replacement mattress is similar in price. If you want a substantially more expensive model, Brooklyn Bedding may instead process a return and have you place a new order.
Because exchange handling can depend on the products and prices involved, contact Brooklyn Bedding before ordering a replacement on your own.
How many times can you use the 120-night trial?
Brooklyn Bedding limits repeated use of its comfort trial. Its current return page says customers can use the 120-night comfort trial on one occasion and that a second occasion is not eligible for a return.
What if you bought from a Brooklyn Bedding showroom?
If you purchased at a Brooklyn Bedding showroom, the return or exchange must be handled through that showroom. Brooklyn Bedding’s online customer-service team says it cannot access showroom orders.
Brooklyn Bedding currently says showroom mattresses receive the same trial and return policies, but the store where you purchased the mattress handles the transaction.
What is the return policy for Brooklyn Bedding accessories?
Brooklyn Bedding’s current support guidance gives accessories such as toppers, pillows, sheets, protectors and foundations a 30-day return/exchange window from delivery. Brooklyn Bedding provides a prepaid return label, while the customer packages the item for shipment.
Are Brooklyn Bedding adjustable bases returnable?
Brooklyn Bedding’s current published materials are not perfectly consistent on this point. Its August 25, 2026 support article lists adjustable bases with a 30-day return period, and its newer Terms of Sale also lists adjustable bases with a 30-night trial. However, another return-policy page still says adjustable-base sales are final.
Because of that conflict, confirm the return eligibility shown on your specific adjustable-base order before buying. Do not assume the mattress’s 120-night trial applies to the base.
Can clearance mattresses be returned?
No. Brooklyn Bedding says clearance and certain specially priced or final-sale items cannot be returned or exchanged except where an applicable warranty covers a qualifying defect.
Are shipping charges refundable?
Brooklyn Bedding says shipping charges to Alaska, Hawaii and Canada are nonrefundable. Canadian customers can also see a different refund amount because the original purchase and refund may be converted between U.S. and Canadian currency at different exchange rates.
Brooklyn Bedding return policy FAQ
How long is Brooklyn Bedding’s mattress trial?
120 nights beginning on the mattress delivery date.
Do I have to keep a Brooklyn Bedding mattress for 30 nights?
Yes. Brooklyn Bedding requires a 30-night break-in period before a mattress comfort return can be processed.
Are Brooklyn Bedding mattress returns free?
No. Brooklyn Bedding’s current policy charges a $99 mattress return fee.
Does Brooklyn Bedding pick up returned mattresses?
Brooklyn Bedding says it helps arrange mattress pickup and disposal as part of the approved return process.
Can an improper foundation void my return?
It can. Brooklyn Bedding may request photos of the mattress foundation and can deny a return when the mattress was used on an improper support system.
Can I return a clearance Brooklyn Bedding mattress?
No. Clearance and final-sale products are excluded from normal returns and exchanges.
How Brooklyn Bedding compares with other mattress return policies
Brooklyn Bedding’s 120-night trial is similar in length to several major online brands, but its current $99 mattress return fee is an important distinction. Compare it with our mattress return policies comparison, WinkBeds return policy, Helix return policy, Nectar return policy, and DreamCloud return policy.
Bottom line
Brooklyn Bedding currently gives mattresses a 120-night trial with a required 30-night break-in and a $99 mattress return fee. The company helps coordinate pickup, clearance products are final sale, and improper mattress support can jeopardize return eligibility. Because Brooklyn Bedding’s current pages conflict on adjustable-base returns, verify the terms attached to the exact base before purchasing.
Policy checked September 27, 2026 against Brooklyn Bedding’s official return policy, August 25, 2026 support guidance and current Terms of Sale. Policies can change, so verify the terms attached to your order.