Quick answer: Brooklyn Bedding’s current limited lifetime mattress warranty provides no-cost repair or replacement for eligible defects during the first 10 years, followed by prorated replacement charges. A qualifying visible indentation must be greater than 1.5 inches and not caused by improper support. The company says these current terms apply to mattresses purchased after February 1, 2025; check your purchase-date warranty, especially if bought on or before that date.
Brooklyn Bedding warranty at a glance
| Coverage period | Remedy for an eligible defect |
|---|---|
| Years 1–10 | Repair or replacement at no cost under the published non-prorated terms. |
| Years 11–15 | Replacement charge of 50% of the then-current retail price for the same model and size. |
| Years 16–20 | Replacement charge of 60% of the then-current retail price. |
| Year 21 onward | Replacement charge of 75% of the then-current retail price. |
Coverage is for the original purchaser, is non-transferable and has additional conditions. Brooklyn Bedding’s policy covers eligible mattresses purchased from it or authorized retailers in the United States, excluding U.S. territories, and Canada. Read the full warranty for the exact terms.
What do the prorated charges mean?
After the first 10 years, the percentage is the amount the customer pays for an eligible replacement—not the percentage discounted from the original purchase price. The calculation uses the then-current retail price of the same model and size.
Example: If the applicable current retail price were $1,500, a covered replacement in year 12 would carry a $750 prorated charge; in year 18, $900; in year 22, $1,125. This example is illustrative. The actual price, replacement terms and any applicable charges must be confirmed with the claim administrator.
What defects are covered?
- A visible indentation greater than 1.5 inches that is not the result of an improper or unsupportive foundation or adjustable base.
- A physical flaw that causes foam or spring material to split or crack despite normal use and proper handling.
- A manufacturing defect in the assembly of the mattress cover.
Normal softening and comfort preference are not automatically covered defects. If the issue is that a new mattress feels too firm or soft, check the seller’s trial terms separately; see our Brooklyn Bedding return-policy guide.
Measure sagging before you file
- Remove bedding and all weight from the mattress.
- Place a straightedge across the affected area with its ends supported on the sleep surface.
- Measure and photograph the gap at its deepest point, then take a wider photo of the whole mattress.
- Photograph the foundation and slats, along with both sides of the product tags.
The published threshold is greater than 1.5 inches, so a measurement of exactly 1.5 inches does not satisfy that wording. A visible impression is only one part of a claim; the company or retailer reviews the other conditions too.
Foundation, damage and the mattress cover
Brooklyn Bedding requires a structurally adequate support system. Its current warranty says slats more than 5 inches apart are improper. Measure the gaps and photograph the frame and center support where relevant. Check the instructions for your exact mattress and base.
The warranty excludes certain damage, including burns, cuts, tears, liquid damage or stains when the defect is caused by that damage. Do not assume every mark automatically proves the cause of a defect; ask for the reason if a claim is declined.
Do not remove the mattress cover. Brooklyn Bedding’s policy says removing it voids a warranty claim. Ask the company or seller before unzipping or attempting a repair.
How to file a claim
- Find the original receipt or order confirmation and confirm the model, seller and purchase date.
- Photograph the issue, both sides of the product tags and the base supporting the mattress.
- For purchases made directly on Brooklyn Bedding’s website, follow its warranty claim instructions; its support page lists a form and warranty email.
- For an authorized third-party retailer or physical showroom purchase, contact that seller as the company directs. If you purchased from Yawnder, contact our Encinitas showroom.
- Keep the mattress and your documentation until the claim administrator tells you what to do next.
If your claim is denied
Ask the seller or manufacturer for the decision and the relevant warranty provision in writing. Keep the original receipt and photographs, and ask whether a missing foundation image, clearer unloaded impression measurement or other information could be reviewed. Do not dispose of the mattress unless the claim administrator tells you how to proceed.
Shipping, replacement and older purchases
The published policy says the purchaser must return the product for a claim, but it does not clearly specify a universal freight charge. Ask who pays for pickup, return shipping and delivery before agreeing to a remedy; do not assume a particular fee.
If the original model is discontinued, Brooklyn Bedding says it may select a comparable replacement. A replacement or repair does not restart the warranty: coverage continues from the original purchase date.
The company’s current policy directs customers with purchases before February 1, 2025 to earlier terms. If your purchase was on the transition date or you are unsure which warranty applies, ask the seller or Brooklyn Bedding for the document associated with your order.
Frequently asked questions
Is exactly 1.5 inches covered?
The current policy specifies a visible indentation greater than 1.5 inches, subject to the other warranty conditions.
Does a lifetime warranty mean free replacement forever?
No. The current policy provides non-prorated coverage for the first 10 years and a customer-paid percentage for eligible replacements afterward.
Will a replacement mattress start a new warranty?
The policy says the warranty period begins from the original purchase date, including for repaired or replacement mattresses.
Can I file directly with Brooklyn Bedding if I bought from a showroom?
Its support page directs physical-showroom and third-party purchases to the seller for warranty claims.
Compare policies in our mattress warranty comparison.
Sources: Brooklyn Bedding limited lifetime warranty and warranty FAQ and claim instructions. Sources checked October 30, 2026.