Policy verified October 21, 2026: The 365-night trial below applies to eligible mattresses purchased directly from Nolah. 3Z’s extension took effect October 7, 2026; earlier orders should follow their original order terms. Purchases from Yawnder follow Yawnder’s 100-night mattress trial and seller-specific return conditions.
Quick answer: Nolah gives mattresses a 365-night trial from delivery. Eligible brand-direct mattresses purchased on or after October 7, 2026 can be returned from nights 31 through 365 with a full refund and manufacturer-arranged pickup. The older $99 pickup fee was part of the policy for eligible orders placed before October 7; check the terms on your order.
Nolah return policy at a glance
| Mattress trial | 365 nights |
|---|---|
| Minimum | 30 nights |
| Return fee | Eligible new Nolah-direct orders: no $99 pickup fee; some pre-Oct. 7 orders: $99 |
| Mattress return limit | One per household |
| Exchange | Eligible new orders: applicable model-price difference; check order terms |
| Foundations, frames, bedding | 30 nights |
| Adjustable bases | Final sale |
How the Nolah trial works
The trial starts on delivery. Nolah requires the full 30-night break-in period before a mattress return can be initiated. Return requests must be submitted before the 365-night trial expires.
How much does a Nolah return cost?
For eligible Nolah-direct mattress purchases made on or after October 7, 2026, Nolah coordinates pickup and describes a full refund after receiving confirmation. The previous trial for eligible older purchases was 120 nights with a $99 flat pickup/transportation fee. Read Nolah’s effective-date policy.
How to return
- Wait through night 30.
- Email Nolah support or use its contact form; Nolah says mattress returns cannot be initiated by phone or live chat.
- Schedule pickup.
- Keep the pickup receipt and send a copy to Nolah.
- Nolah processes the refund under the terms applying to your order; eligible Oct. 7-and-later direct purchases have a full-refund policy.
Exchanges and bases
An eligible new mattress can be exchanged during the trial; model-price differences may apply. Confirm the terms on your particular order. Returns or exchanges are limited to one per household. Adjustable bases are final sale.
Compare policies
See our policy hub, Brooklyn Bedding, Helix and WinkBeds.
Bottom line
Nolah’s current eligible brand-direct mattress orders receive a 365-night trial, with returns beginning after 30 nights and manufacturer-arranged pickup; the old $99 fee may apply to earlier purchases. Adjustable bases are final sale.
What to keep before pickup
Save the original order information, delivery date and current mattress photos. Keep the pickup receipt after the mattress is removed, since Nolah asks customers to provide proof of pickup before the refund is completed.
Check the purchase date and seller
Nolah’s policies changed October 7, 2026. Eligible earlier direct-purchase orders had a 120-night trial and $99 pickup fee, while eligible new direct orders have 365 nights and a full-refund pickup policy. Purchases from Yawnder or another retailer follow that seller’s written return terms, not automatically Nolah’s direct offer.
Official source: Nolah 365-Night Sleep Trial & Returns.
Policy verified October 21, 2026 using Nolah’s October 7, 2026 effective-date policy and current support materials.