Quick answer: Nolah gives mattresses a 120-night trial from delivery. Mattress returns are eligible from nights 31 through 120 and carry a $99 flat pickup/transportation fee deducted from the refund.
Nolah return policy at a glance
| Mattress trial | 120 nights |
|---|---|
| Minimum | 30 nights |
| Return fee | $99 |
| Mattress return limit | One per household |
| Exchange fee | $99 plus applicable price difference |
| Foundations, frames, bedding | 30 nights |
| Adjustable bases | Final sale |
How the Nolah trial works
The trial starts on delivery. Nolah requires the full 30-night break-in period before a mattress return can be initiated. Return requests must be submitted before the 120-night trial expires.
How much does a Nolah return cost?
Nolah charges $99 for mattress pickup and one-way transportation. Its logistics partner schedules pickup, and the fee is deducted from the refund.
How to return
- Wait through night 30.
- Email Nolah support or use its contact form; Nolah says mattress returns cannot be initiated by phone or live chat.
- Schedule pickup.
- Keep the pickup receipt and send a copy to Nolah.
- Nolah processes the refund minus $99.
Exchanges and bases
An eligible mattress can be exchanged during the trial; the customer pays the $99 logistics fee plus any price difference. Returns or exchanges are limited to one per household. Adjustable bases are final sale.
Compare policies
See our policy hub, Brooklyn Bedding, Helix and WinkBeds.
Bottom line
Nolah gives you 120 nights, but mattress returns begin after night 30 and cost $99. Adjustable bases are final sale.
Policy checked September 27, 2026 against Nolah’s official 2026 support materials.