For those who dream of sleeping on a cloud, the best soft mattress delivers a deep, pressure-relieving hug without sacrificing the support your spine needs. After extensive testing, our pick for the best overall soft mattress is the Helix Sunset Luxe. Its innovative design pairs plush, contouring foams with a robust, zoned coil system, creating a mattress that excels at cushioning the shoulders and hips of side sleepers while still providing targeted lumbar support to keep you aligned.
While many soft mattresses fall into the trap of becoming unsupportive “body hammocks,” the Sunset Luxe sidesteps this with its thoughtful construction. It provides that luxurious, sinking-in sensation that soft-mattress seekers crave, yet its reinforced coils prevent excessive sinkage in the midsection. This makes it a rare find: a truly plush mattress that promotes healthy sleep posture. Whether you’re a side sleeper, a lighter individual, or someone dealing with persistent joint pain, the Helix Sunset Luxe offers a near-perfect blend of comfort and long-term durability.
Who Should Choose a Soft Mattress?

A soft mattress can be a ticket to dreamland or a recipe for back pain, depending on your body type and sleep style. Here’s how to know if a plush sleep surface is right for you.
A soft mattress is best for you if:
- You are a dedicated side sleeper: Soft surfaces allow your shoulders and hips to sink in deeper, which helps maintain a straight, neutral spine. A firm mattress can push on these points, causing misalignment and pain.
- You weigh less than 150 pounds: Lighter individuals don’t put enough pressure on a firm mattress to experience its contouring properties. A softer bed allows a lighter frame to sink in for proper pressure relief.
- You suffer from shoulder, hip, or joint pain: The cushioning and contouring of a plush mattress can cradle sensitive joints, reducing pressure and alleviating pain throughout the night.
You should probably skip a soft mattress if:
- You are a stomach sleeper: This position requires a firm surface to keep the hips from sinking too low, which would put a severe, painful arch in your lower back.
- You weigh over 230 pounds: Heavier sleepers often require a firmer, more supportive mattress to prevent excessive sinkage and ensure their spine remains aligned. A soft mattress may not provide enough support to prevent bottoming out.
- You prefer to sleep “on” your mattress, not “in” it: If you dislike the feeling of being hugged or cradled by your bed, you will likely find a soft mattress restrictive. A firmer model will offer a more responsive, floating sensation.
On the fence? Consider these options:
- A medium-plush hybrid: Mattresses in the 4-6/10 firmness range can offer a great compromise, providing initial softness with a supportive layer underneath.
- A mattress with zoned support: Models like the Helix Sunset Luxe are softer at the head and feet for pressure relief but firmer in the middle for lumbar support, offering the best of both worlds.
- Using a mattress topper: If you’re not ready to commit to a new mattress, a high-quality 2-4 inch soft latex or memory foam topper can transform a firm bed into a much plusher surface.
Our 2024 Top Soft Mattress Picks
We’ve tested dozens of mattresses claiming a “plush” feel. These are the ones that deliver true softness without collapsing into a support-free pit.
Best Overall: Helix Sunset Luxe
The Sunset Luxe wins our top spot for its “best of both worlds” construction. The top layers include a plush pillow-top and high-density memory foam that provide immediate, cloud-like comfort and deep contouring. Beneath that, a core of over 1,000 individually wrapped coils are “zoned”—softer under your shoulders and firmer under your hips. This provides critical support where you need it and pressure relief where you want it, making it the ideal choice for side sleepers.
Best White Glove Delivery: Saatva Classic (Plush Soft)
The Saatva Classic in “Plush Soft” is a luxury experience from purchase to sleep. It features a unique coil-on-coil system, with a top layer of responsive pocketed coils for contouring and a lower block of heavy-duty steel coils for durability. This is all topped with a 3-inch Euro pillow top that gives it a traditional, hotel-bed feel. What truly sets it apart is Saatva‘s free white-glove delivery, which includes in-room setup and removal of your old mattress.
Best Natural Latex: Saatva Zenhaven (Plush Soft side)
For eco-conscious shoppers seeking a soft feel, the flippable Zenhaven is unmatched. One side is rated “Luxury Plush” (medium-firm), while the other is “Plush Soft”—our focus here. This softer side uses a 5-zone Talalay latex comfort layer that offers buoyant, responsive softness that’s different from memory foam. It cradles your pressure points without the “stuck” feeling. Being 100% natural latex, it’s also hypoallergenic, antimicrobial, and sleeps exceptionally cool.
Best Cooling Soft Mattress: Nectar Premier Copper
Soft memory foam mattresses have a reputation for sleeping hot, but the Nectar Premier Copper actively defies this. It’s the softest model in the Nectar lineup, with deep, body-hugging memory foam layers that excel at pressure relief. What makes it special is the integration of copper fibers and phase-change material in the cover, which work together to pull heat away from your body, ensuring you don’t overheat while cocooned in comfort.
Feel, Quality, and Sleeper Experience
The defining characteristic of a soft mattress is its “sink-in” quality. When you lie down, you should feel the mattress contouring closely to your body’s curves. This deep hug is what provides superior pressure relief, but the quality of that experience depends heavily on the underlying support system and your primary sleeping position.
- For Side Sleepers: This is the group that benefits most from a soft mattress. In this position, the body’s weight is concentrated on the smaller surfaces of the shoulder and hip. A soft, forgiving surface allows these pressure points to sink into the mattress, relieving strain and helping the spine to maintain a straight line from neck to tailbone. A mattress like the Helix Sunset Luxe further enhances this by using even softer foams or coils in the shoulder region.
- For Back Sleepers: A soft mattress can be problematic for back sleepers, but it’s not impossible. The primary risk is that the hips, which are the heaviest part of the body, will sink too far into the mattress, creating a U-shape in the spine that can lead to lower back pain. Lighter-weight back sleepers (under 150 lbs) may find a soft mattress comfortable, but most will need a model with substantial lumbar support, such as zoned coils or foams, to keep the midsection properly elevated.
- For Combination Sleepers: If you change positions frequently, a soft mattress presents a trade-off. The deep contouring feels great, but it can also make it more difficult to move and change positions—a feeling often described as being “stuck” in the mattress. A responsive soft mattress, like one made with latex (Zenhaven) or bouncy hybrid coils, will be much better than a slow-response memory foam bed.
Helix Sunset Luxe vs. Saatva Classic (Plush Soft)

The Helix Sunset Luxe and the Saatva Classic (Plush Soft) are two of the best premium soft mattresses available online, but they offer very different feels and experiences. The Sunset Luxe is a modern hybrid with a pillow-top and memory foam, giving it a balanced feel of immediate plushness and slow-sinking contour. The Saatva Classic, with its coil-on-coil design and Euro top, feels more like a traditional innerspring mattress from a luxury hotel—bouncy, supportive, and breathable. The Luxe is more adept at isolating motion due to its foam layers, while the Saatva has stronger edge support and the major benefit of free in-home setup.
| Feature | Helix Sunset Luxe | Saatva Classic (Plush Soft) |
|---|---|---|
| Construction | Hybrid (Foam + Zoned Pocketed Coils) | Hybrid (Euro Top + Dual Coil-on-Coil System) |
| Feel | Cloud-like, contouring, balanced sink | Plush, responsive, traditional luxury feel |
| Firmness | 3/10 (Soft) | 3/10 (Plush Soft) |
| Trial Period | 100 Nights | 365 Nights |
| Warranty | 15 Years | Lifetime |
| Queen Price | ~$2,624 | ~$2,095 |
| Best For | Side sleepers, targeted pressure relief | Couples, those wanting hotel feel, in-home setup |
5-Year Total Cost of Ownership
Investing in a high-quality soft mattress is not just about initial comfort; it’s about long-term value and sleep quality. While a premium option like the Helix Sunset Luxe has a higher upfront cost, its durability offers significant savings over time compared to cheaper alternatives.
Let’s break down the realistic cost over five years:
- Premium Soft Hybrid (e.g., Helix Sunset Luxe):
- Initial Cost (Queen): ~$2,624
- Expected Lifespan: 8-10 years (We use a conservative 8 years for calculation)
- Cost per year: $2,624 / 8 years = $328 per year
- 5-Year Total Cost: $328/year * 5 years = $1,640
- Experience: Consistent support and comfort, no premature sagging.
- Initial Cost (Queen): ~$800
- Expected Lifespan: 3-4 years (Softer, lower-density foams degrade faster)
- Cost per year: $800 / 3.5 years = ~$228 per year
- 5-Year Total Cost: The mattress will likely need replacement within the 5-year window. You might sleep on a sagging, unsupportive bed for a year before replacing it. The cost becomes $800 for the first mattress + ~$800 for the second = $1,600+
- Experience: Good initial comfort, but a high likelihood of developing body impressions and losing support within 3 years, leading to poor sleep and the cost of a replacement.
The math shows that over five years, the monetary cost is surprisingly similar. However, the premium mattress provides a superior, more consistent sleep experience without the hidden cost of pain, discomfort, and the hassle of replacement. The investment in durable materials like zoned coils and high-density foams is an investment in better sleep for the entire lifespan of the mattress.
Delivery, Trial Periods, and Warranties
Buying a mattress online, especially a soft one, comes with uncertainty. This is where brand policies become just as important as the product itself.
- Delivery: The industry standard is “bed-in-a-box” delivery. Your mattress arrives compressed and rolled in a box, left at your doorstep. You are responsible for bringing it inside, unboxing, and setting it up. Brands like Helix, Nectar, and most others follow this model. A few premium brands, most notably Saatva, offer complimentary white-glove delivery. This includes a scheduled delivery window, a team that brings the mattress to your room of choice, unboxes it, and even hauls away your old mattress.
- Sleep Trial: This is the most critical policy for a soft mattress. It takes time for your body to adjust to a new sleep surface, and it takes time for a new mattress to “break in.” A trial period of at least 100 nights is essential. This gives you over three months to decide if the softness level is right for you and, more importantly, if the support is adequate. Generous brands like Saatva (365 nights) give you an entire year to make up your mind. Always check the return policy; most brands offer free returns but may require you to have the mattress for a minimum of 30 days.
- Warranty: A mattress warranty covers defects in materials and workmanship, most notably sagging beyond a certain depth (usually 1-1.5 inches). For a soft mattress, a long warranty backed by a reputable company is crucial, as they are more prone to impressions. Look for warranties of at least 10 years. A lifetime warranty, like Saatva‘s, is a powerful indicator of the manufacturer’s confidence in their product’s durability.
Frequently Asked Questions
What is the best soft mattress for side sleepers?
The best soft mattress for side sleepers is the Helix Sunset Luxe. Its plush pillow-top and foam layers allow the shoulder and hip to sink in, relieving pressure, while its zoned coil system provides reinforced support to the lumbar area to maintain spinal alignment.
Do soft mattresses cause back pain?
A soft mattress can cause back pain if it lacks a proper support core. If a mattress is too soft for your body weight or sleeping style, it can allow your hips to sink too deeply, misaligning the spine. To avoid this, choose a soft mattress with a robust support system, like a hybrid with zoned coils.
How soft is a “plush” mattress on a 1-10 scale?
On the standard 1-10 mattress firmness scale, where 1 is the softest and 10 is the firmest, a “soft” or “plush” mattress typically falls in the 2-4 range. Mattresses in this category will have significant sinkage and a deep-cradling feel.
Will a soft mattress sag?
Any mattress can sag over time, but cheap, low-quality soft mattresses are particularly susceptible. To ensure longevity, look for a soft mattress made with high-density foams (4-5 PCF) and a durable support core of either high-density foam or strong, individually wrapped coils.
Can I make my firm mattress softer?
Yes, adding a mattress topper is an excellent and cost-effective way to make a firm bed feel softer. A 2-4 inch topper made from memory foam, gel-infused foam, or natural latex can add a significant layer of plush, pressure-relieving comfort without needing to replace your entire mattress.
Verdict
For side sleepers and anyone who loves a deep, cushioning embrace, the right soft mattress can dramatically improve sleep quality. While there are many plush options on the market, the Helix Sunset Luxe stands out as our top recommendation. It masters the difficult balance of offering a truly soft, cloud-like surface for pressure relief while integrating a smart, zoned coil system to ensure your spine remains supported and aligned all night long. For those seeking that five-star hotel experience with the convenience of in-home setup, the Saatva Classic (Plush Soft) is an equally compelling choice.
Feeling is believing. If you’re in Southern California, visit our showroom to experience what a premium pillowtop and hybrid lineup feels like in person. Stop by our San Diego mattress store and our sleep guides can help you find the perfect balance of comfort and support.