Quick answer: Bear’s current limited lifetime mattress warranty applies to eligible mattresses purchased on or after February 1, 2025. It covers specified defects for the original purchaser, including a visible indentation greater than 1.5 inches when improper support is not the cause. Covered remedies are non-prorated for the first 10 years and prorated afterward.
Bear warranty coverage by year
| Period | Published remedy for a covered defect |
|---|---|
| Years 1–10 | Repair or replacement at no cost under the non-prorated terms. |
| Years 11–15 | Replacement charge of 50% of the then-current retail price for the same model and size. |
| Years 16–20 | Replacement charge of 60% of that current retail price. |
| Year 21 onward | Replacement charge of 75% of that current retail price. |
The percentages are what the customer pays, not the discount. For example, if the applicable current retail price were $1,400, the stated charge would be $700 in year 12, $840 in year 18 or $1,050 in year 22. This is an illustration, not a quote; confirm the price and any other costs for your claim.
The published warranty is non-transferable and applies to eligible original purchasers from Bear or authorized retailers in the United States, excluding U.S. territories, and Canada. Closeout or clearance products may have shorter terms.
Which defects are covered?
- A visible indentation greater than 1.5 inches that is not caused by an improper or unsupportive foundation or adjustable base.
- A physical flaw causing foam or spring material to split or crack despite normal use and proper handling.
- A manufacturing defect in the assembly of the mattress cover.
Normal softening and comfort preference are not automatically covered defects. If a mattress feels too soft or firm and you are within an applicable trial, review the seller’s policy and our Bear return-policy guide.
Measure the mattress and foundation
- Remove bedding and any weight from the mattress.
- Place a straightedge across the affected sleep surface with its ends supported on the mattress.
- Photograph a ruler at the deepest point and take a wider photo of the impression.
- Photograph the frame, base and slats, plus both sides of the mattress law tag.
Bear’s wording requires an indentation greater than 1.5 inches, not exactly 1.5 inches. The claim is still subject to the applicable warranty conditions. See how to measure and photograph mattress sagging before documenting a claim.
Slat spacing: Bear Cub versus other models
Bear says a base with slats more than 9 inches apart for the Bear Cub, or more than 5.5 inches apart for other Bear mattresses, is considered improper under the current warranty. These are maximum gap rules, not a guarantee that any frame with narrower slats is structurally adequate. Follow the exact model and base instructions and document the support system.
Do not remove the mattress cover. Bear says removing it automatically voids a limited lifetime warranty claim. Ask Bear or your seller before unzipping or attempting a repair.
How to file a claim
- Find the original receipt or order confirmation, purchase date and model.
- Photograph the defect, the entire mattress, the product tags and the foundation or base.
- Contact Bear through its warranty page or contact the authorized seller for guidance. For a Yawnder purchase, reach our Encinitas showroom.
- Ask which warranty version applies, whether the mattress must be returned, and who pays any pickup or shipping charges. Keep the mattress until you receive instructions.
- Save the claim number, photographs and written response.
Older purchases and replacement mattresses
Bear directs owners who bought before February 1, 2025 to the earlier warranty terms. Do not assume the current lifetime schedule applies to an older purchase; ask for the version that applies to your order.
If the original model is discontinued, Bear says it may provide a comparable replacement. The warranty on a repaired or replacement mattress runs from the original purchase date, rather than starting over. The current mattress warranty asks the original purchaser for photographic evidence and proof of purchase. Ask Bear or the seller whether a return, inspection or disposal is required for your particular claim and confirm any costs before proceeding.
If your claim is declined
Request the decision and the relevant warranty provision in writing. Keep your receipt, the law-tag and support photos, and the unloaded indentation measurement. Ask whether Bear or your seller can review clearer or additional evidence, and wait for instructions before moving or discarding the mattress.
Frequently asked questions
Is exactly 1.5 inches of sagging covered?
The current policy says the indentation must be greater than 1.5 inches and meet the other conditions.
Is a Bear replacement free after 10 years?
Not under the current schedule. Eligible replacements carry a customer-paid percentage of the then-current retail price after the first 10 years.
Does a replacement restart the lifetime warranty?
No. Bear says the warranty period for a repaired or replacement mattress begins with the original purchase date.
Can I take the cover off to photograph damage?
Bear says removing the cover voids a limited lifetime warranty claim. Ask the claim administrator how to document the issue.
Compare other policies in our mattress warranty comparison.
Source: Bear Mattress warranty. Manufacturer warranty checked October 30, 2026.