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Awara Mattress Review – Where is This Mattress From? Is it Fresh?

Awara Mattress Review
Best Budget Natural Mattress 2024
Awara

With premium natural latex, cozy organic New Zealand wool, and silky organic cotton, the Awara hybrid mattress provides luxurious sleep and comfort. Without a luxurious price tag.

We earn a commission if you make a purchase, at no additional cost to you.

The Awara mattress has been the subject of a few controversies in recent years.

One of the biggest controversies is the company’s return policy. Awara offers a 365-night sleep trial, but customers are required to donate or discard their mattress if they want to return it. This can be difficult and expensive for customers, especially those who live in rural areas or who don’t have a vehicle.

Another controversy is the company’s customer service. Some customers have complained that it has been difficult to get in touch with customer service representatives, and that the representatives have been unhelpful when they do manage to reach them.

Finally, some customers have complained that their Awara mattresses have developed defects after a short period of time. These defects include sagging, lumps, and tears.

Despite these controversies, the Awara mattress is still a popular choice for many consumers. The mattress is well-made and offers good comfort and support. However, it is important to be aware of the company’s return policy and customer service issues before purchasing an Awara mattress.

Here is a summary of the Awara mattress controversies:

  • Difficult return policy: Customers are required to donate or discard their mattress if they want to return it.
  • Poor customer service: Some customers have complained that it has been difficult to get in touch with customer service representatives, and that the representatives have been unhelpful when they do manage to reach them.
  • Defects: Some customers have complained that their Awara mattresses have developed defects after a short period of time.

It is important to note that these controversies are not unique to Awara. Other mattress companies have also been criticized for their return policies, customer service, and product quality. However, it is important to be aware of these issues before making a purchase.

The Awara mattress is a hybrid mattress that combines both foam and coils to provide support and comfort. It is made with natural and organic materials, such as organic latex and cotton, as well as recycled steel coils. The Awara mattress is designed to be supportive and pressure-relieving, while also being environmentally friendly. It is also marketed as a durable and long-lasting mattress that can support a wide range of body types and sleeping positions. The Awara mattress comes with a 365-night sleep trial and a lifetime warranty.

The Awara mattress is a natural mattress made with Dunlop latex, cotton and a 5 zone pocket coil base. For the money, it’s hard to beat. To top it off the mattress comes with a 365 night trial period where you can basically have it for an entire year and if not happy, return it for a full refund. You also get the Awara Forever Warranty which protects you from defects as long as you own the mattress and an option to finance the mattress through Affirm for as low as 0% APR. A queen size retails for $1,499 but you can get one now at $1,299 through our discount code.

Overview of the Awara Mattress

The Awara will come shipped in a bag to your doorstep about a week after placing your order. It is roll packed which makes transport into your house and the room of your choice easy. Here’s a picture of the bag. Inside the bag it is sealed with plastic so don’t worry if it is left out in the rain.

Awara Pakaging

Here’s what it looks like out of the bag.

Awara Bag

Since this is an all natural with latex and springs, it expands almost instantly and is ready to sleep on right away. Here’s a picture of it just minutes after opening.

Awara unboxed

Construction of the Awara Mattress

Below are the construction details as listed on their website

  • Mattress thickness: 13” of premium, naturally-sourced materials
  • Breathable cotton and natural wool quilted top
  • 4” al Dunlop latex top layer
  • 9” Bottom layer with premium 5 zone coil
  • Durable handles that lie flat
  • Dimensions:
    • Twin: 75 x 39 x 13
    • Twin XL 80 x 39 x 13
    • Full 75 x 54 x 13
    • Queen 80 x 60 x 13
    • King 76 x 80 x 13
    • Cal King 72 x 84 x 1

How Much Does the Awara Cost?

Twin: $899 Twin XL: $999 Full: $1,099 Queen: $1,199 King: $1,499 California King: $1,499

My Awara Findings

Being a natural mattress, it will skew firmer than a mattress made with foam. Here’s a picture of how much my 14 lb. bowling ball sinks on the mattress.

Awara Mattress Sinkage

This mattress has a support system of 9-inch coils for proper alignment. This is a 5 zone pocket coil system which provides support where you need it and will evenly distribute weight. Firmer coils are found along the perimeter to provide better edge support.

Awara Edge Support

Here’s a look inside the mattress where you can see each layer. Aside from the pocket coils and latex, there’s also a layer of wool which helps with temperature regulation.

Inside the Awara

This is what the inside of the top layer looks like.

awara top layer

The dunlop latex has tiny holes in it which are made when the latex is poured into a mold. This provides more breathability.

dunlop holes

The video below shows how each layer reacts inside the mattress. It is on the firmer end of the spectrum so you will sleep “on” this mattress rather than, “in” it.

Awara vs. Avocado 

The Awara and Avocado mattresses are both hybrid mattresses made with natural and organic materials, but they have some differences that may influence your purchasing decision.

One of the main differences between the Awara and Avocado mattresses is the firmness level. The Awara is rated as a medium-firm mattress, while the Avocado comes in two firmness levels: medium-firm and firm. This means that the Avocado may be a better option for those who prefer a firmer mattress, while the Awara may be better suited for those who prefer a medium-firm feel.

Another difference is in the construction of the mattresses. The Awara has a simpler construction, with fewer layers than the Avocado. The Avocado has a more complex design, with more layers that include organic latex, wool, and other materials. This may result in a more customized feel for the sleeper and potentially better pressure relief.

The Avocado also offers the option to add a pillow-top for an additional fee, which can provide extra cushioning and comfort. The Awara does not have this option.

In terms of price, the Awara is generally less expensive than the Avocado. However, the Avocado does come with some additional features, such as the option to add a pillow-top and a longer warranty.

Overall, both mattresses are high-quality options made with natural and organic materials. The choice between the Awara and Avocado will largely depend on personal preferences for firmness level and construction, as well as budget considerations.

Awara vs. Birch Mattress

The Awara and Birch mattresses are both hybrid mattresses that feature natural and organic materials, but they have some differences that may influence your purchasing decision.

One of the main differences between the Awara and Birch mattresses is the firmness level. The Awara is rated as a medium-firm mattress, while the Birch comes in two firmness levels: medium and medium-firm. This means that the Birch may be a better option for those who prefer a slightly softer or firmer feel.

Another difference is in the construction of the mattresses. The Awara has a simpler construction, with fewer layers than the Birch. The Birch has a more complex design, with more layers that include organic latex, wool, and other materials. This may result in a more customized feel for the sleeper and potentially better pressure relief.

The Birch mattress also features a natural cotton cover that is free from harmful chemicals and has a soft, breathable feel. The Awara cover is made with organic cotton and wool, but it does not have the same level of certification and testing as the Birch cover.

In terms of price, the Awara is generally less expensive than the Birch. However, the Birch does come with some additional features, such as the option to choose between two firmness levels and a longer sleep trial period.

Overall, both mattresses are high-quality options made with natural and organic materials. The choice between the Awara and Birch will largely depend on personal preferences for firmness level, construction, and budget considerations.

Awara Mattress Warranty

The Awara mattress comes with a lifetime warranty, which is one of the longest warranties in the mattress industry. The warranty covers defects in materials and workmanship, including sagging greater than 1.5 inches, splits or cracks in the foam, and defects in the zipper or cover.

If a defect covered by the warranty occurs, Awara will repair or replace the mattress at no cost to the owner. The warranty is valid for the original purchaser of the mattress and is non-transferable.

It’s important to note that the warranty does not cover normal wear and tear, or damage caused by misuse or improper care. The mattress must be used with an appropriate foundation or bed frame, and proper care and maintenance must be followed to ensure that the mattress remains in good condition.

My Awara Recommendation

Natural mattresses are not only better for the planet but they usually last longer than foam mattresses. Natural latex is often more durable than foam giving the mattress a longer lifespan. You also get to sleep on this mattress right away and not have to worry about any off-gassing.

If you are primarily a back or stomach sleeper this is a wonderful mattress. If you prefer a firmer mattress and sleep on your side, this is also an excellent choice. For the money, it’s hard to beat the value you get with the Awara Mattress.

Awara vs. Awara Premier

Both Awara mattresses are constructed with similar materials, primarily organic latex, organic wool, and organic cotton, making them excellent choices for eco-conscious sleepers. However, they do have some key differences that might sway your decision towards one or the other.

Here’s a head-to-head comparison of Awara vs Awara Premier:

Image of Awara mattress
 
FeatureAwaraAwara Premier
Comfort Layer2″ Dunlop latex4″ Dunlop latex
FeelPlusher, medium-firmFirmer, medium-plush
Pressure ReliefExcellentSuperior
Motion IsolationVery goodExcellent
Edge SupportGoodVery good
PriceMore affordablePricier
Image

Choosing the right mattress:

  • For sleepers who prefer a softer, plusher feel with excellent pressure relief, the Awara might be a better choice.
     
  • If you’re a side sleeper, heavier individual, or prioritize superior motion isolation and edge support, the Awara Premier’s firmer feel and extra latex layer might be more suitable.
    Image of Awara Premier mattress for firmer feel

Ultimately, the best mattress for you depends on your individual preferences and sleeping style.

Here are some additional factors to consider:

  • Budget: The Awara Premier is more expensive than the Awara.
  • Trial period: Both mattresses come with a 100-night trial period, so you can try them out at home before making a final decision.
  • Warranty: Both mattresses have a lifetime warranty.

All Awara Products and Prices

  • Awara Natural Hybrid Mattress: This mattress is made with latex, organic wool, and organic cotton. It comes in Twin, Twin XL, Full, Queen, King, California King, and Split King sizes, and it costs between $649.00 and $1,299.00, with a discount applied.
    Image of Awara Natural Hybrid Mattress
  • Awara Premier Natural Hybrid Mattress: This mattress is made with similar materials as the Awara Natural Hybrid Mattress, but it has an added layer of latex for extra comfort and support. It also comes in all of the same sizes, and it costs between $949.00 and $1,499.00, with a discount applied.
    Image of Awara Premier Natural Hybrid Mattress
  • Awara Adjustable Bed Frame: This bed frame allows you to adjust the head and foot of the mattress independently. It comes in Twin XL, Queen, King, and California King sizes, and it costs between $999.00 and $1,499.00.
    Image of Awara Adjustable Bed Frame
  • Awara Organic Sheets: These sheets are made with organic cotton and come in a variety of colors. They come in Twin, Twin XL, Full, Queen, King, and California King sizes, and they cost between $149.00 and $249.00.
    Image of Awara Organic Sheets
  • Awara Organic Duvet: This duvet is made with organic cotton and is filled with organic wool. It comes in Twin, Twin XL, Full, Queen, King, and California King sizes, and it costs between $249.00 and $349.00.
    Image of Awara Organic Duvet
  • Awara Organic Pillows: These pillows are made with organic cotton and are filled with organic latex. They come in Standard, Queen, and King sizes, and they cost between $99.00 and $149.00.
    Image of Awara Organic Pillows

Please note that these are just some of the Awara products that are available. The company also offers a variety of other products, such as mattress protectors, mattress toppers, and bedroom furniture.

Awara Complaints

Awara, like any company, has its share of customer complaints. Here’s a summary of the most common ones I found:

Product:

  • Firmness: The Awara mattress is advertised as a 7/10 on the firmness scale, but many customers find it to be too firm, especially for side sleepers. This can be a problem for people who need more pressure relief or who prefer a softer mattress.
     
  • Durability: Some customers have reported that their Awara mattress has developed indentations or sagged over time. This is especially concerning given the mattress’s high price point.
     
  • Smell: Some customers have reported that their Awara mattress had a strong chemical odor when it was first delivered. This odor usually dissipates within a few days, but it can be off-putting for some people.

Delivery:

  • Delays: Some customers have experienced delays in their Awara mattress delivery. This can be frustrating, especially for people who are eager to start using their new mattress.

  • Damage: A few customers have reported that their Awara mattress was damaged when it was delivered. This can be a major inconvenience, as it can take several weeks to get a replacement mattress.

    Image of Awara mattress damaged

Customer service:

  • Difficulty reaching customer service: Some customers have had difficulty getting in touch with Awara customer service. This can be frustrating, especially when you have a problem with your mattress.

  • Slow response times: Once they do get in touch with customer service, some customers have reported long wait times for a response. This can be aggravating, especially when you need help urgently.

It’s important to note that these are just some of the complaints that I found. Not everyone who buys an Awara mattress will have a bad experience. However, it’s important to be aware of these potential issues before you make a purchase.

Here are some things you can do to mitigate the risk of having a negative experience with Awara:

  • Read reviews from other customers before you buy.
  • Make sure you understand the company’s return policy.
  • Be patient when dealing with customer service.
Best Budget Natural Mattress 2024
Awara

With premium natural latex, cozy organic New Zealand wool, and silky organic cotton, the Awara hybrid mattress provides luxurious sleep and comfort. Without a luxurious price tag.

We earn a commission if you make a purchase, at no additional cost to you.

Why is the Awara So Cheap?

The Awara mattress being significantly cheaper than some comparable natural mattresses can be attributed to a few factors:

Material choices:

  • Latex: While Awara uses high-quality Dunlop latex, some luxury natural mattresses might utilize Talalay latex, a rarer and potentially more expensive variety.
  • Organic cotton: Awara uses a blend of organic cotton and polyester in its cover, while some higher-end brands might use 100% organic cotton or other natural materials like wool or hemp.
  • Innerspring units: Awara uses a pocketed coil innerspring, which is common and durable, but some luxury brands might employ individually wrapped, higher-coil-count units for added support and refinement.

Construction and design:

  • Simpler design: Awara’s construction relies on a relatively straightforward layer system compared to some luxury mattresses with more complex layering and intricate quilting techniques.
  • Direct-to-consumer model: Awara cuts out the middleman by selling directly to consumers, eliminating retail markups and associated overhead costs.

Focus on value:

  • Competitive pricing: Awara prioritizes offering a high-quality natural mattress at an accessible price point to make it more widely attainable.
  • Limited customization: Unlike some luxury brands with extensive customization options, Awara offers only one firmness level and limited size options, streamlining production and potentially reducing costs.

It’s important to remember that “less expensive” doesn’t necessarily mean “less quality.” Awara consistently receives positive reviews for its comfort, support, and durability, making it a good value for many people. However, if you prioritize specific features or materials like Talalay latex or 100% organic cotton, you might need to explore pricier options.

4 thoughts on “Awara Mattress Review – Where is This Mattress From? Is it Fresh?”

  1. This was our second mattress after visiting the store thinking the first selection felt just right. The first felt great in store but turned out too soft (rated medium). Next visit went for the most firm there and it’s perfect still after a month of sleep filled nights. Can sleep in any position including on stomach. Doesn’t sink in and stay. Immediately goes back into flat mode. Love the Mpls show room! Would have never bought an online mattress without it.

    Reply
  2. Glad to hear that you have the Awara in your showroom – I will be coming in to try it out. I am planning on getting an adjustable base and am concerned about the deep profile of the mattress and how well it will work on an adjustable base. I really want a latex hybrid, and the price point of this mattress is very compelling. Do you have any recommendations? I had also been considering the Brentwood Cedar, but I think that an even deeper mattress.

    Reply
  3. We chose the Awara after visiting your showroom and after 6 months, I’m in the process of trying to return it. It’s just too hard. Since we’re mostly stomach/side sleepers I thought we needed a firm mattress, but this one just doesn’t have enough cushiness to feel good. The Avacado seemed too soft when we tried it at your showroom. I liked the Pur you had a lot, but can’t seem to find it on your site or online. I just read your Oceano review, and that sounds really good too. Can you offer any guidance between these brands? Thanks! I really appreciated the service you provide by allowing me to try before I order.

    Reply
    • The Oceano will probably be too soft as well. I think your best bet is the non-pillowtop version of the avocado.

      Reply

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4 thoughts on “Awara Mattress Review – Where is This Mattress From? Is it Fresh?”

  1. This was our second mattress after visiting the store thinking the first selection felt just right. The first felt great in store but turned out too soft (rated medium). Next visit went for the most firm there and it’s perfect still after a month of sleep filled nights. Can sleep in any position including on stomach. Doesn’t sink in and stay. Immediately goes back into flat mode. Love the Mpls show room! Would have never bought an online mattress without it.

    Reply
  2. Glad to hear that you have the Awara in your showroom – I will be coming in to try it out. I am planning on getting an adjustable base and am concerned about the deep profile of the mattress and how well it will work on an adjustable base. I really want a latex hybrid, and the price point of this mattress is very compelling. Do you have any recommendations? I had also been considering the Brentwood Cedar, but I think that an even deeper mattress.

    Reply
  3. We chose the Awara after visiting your showroom and after 6 months, I’m in the process of trying to return it. It’s just too hard. Since we’re mostly stomach/side sleepers I thought we needed a firm mattress, but this one just doesn’t have enough cushiness to feel good. The Avacado seemed too soft when we tried it at your showroom. I liked the Pur you had a lot, but can’t seem to find it on your site or online. I just read your Oceano review, and that sounds really good too. Can you offer any guidance between these brands? Thanks! I really appreciated the service you provide by allowing me to try before I order.

    Reply
    • The Oceano will probably be too soft as well. I think your best bet is the non-pillowtop version of the avocado.

      Reply

Leave a Comment

This site uses Akismet to reduce spam. Learn how your comment data is processed.

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