Quick answer: Tempur-Pedic mattresses currently carry a 10-year limited warranty. One of its most important terms is the indentation threshold: a visible indentation greater than 0.75 inch can qualify when it is not caused by an improper foundation.
What is covered?
The warranty covers qualifying defects in materials and workmanship, including certain physical flaws and qualifying visible indentations. Coverage is for the original purchaser and requires proper support.
Why the 0.75-inch threshold matters
Many mattress warranties require a deeper impression before sagging qualifies. Tempur-Pedic’s published 0.75-inch threshold is therefore a key term to document accurately. Measure the unloaded indentation and photograph the measurement.
What is not covered?
Normal increases in softness, comfort preference, damage from improper support, stains, burns, cuts and other misuse are generally outside warranty coverage.
How to prepare a claim
- Locate proof of purchase.
- Photograph the mattress and law tag.
- Photograph the foundation/support system.
- Measure the indentation with no weight on the bed.
- Submit the requested documentation through the applicable Tempur-Pedic warranty channel.
See our Tempur-Pedic return policy for comfort returns and our mattress warranty comparison.
Before filing a Tempur-Pedic warranty claim
Keep the mattress unloaded while documenting a visible impression. Use a straight reference across the sleep surface and photograph the deepest point. Also photograph the law tag and the foundation or adjustable base because support conditions can matter to eligibility.
Warranty problem or comfort problem?
A warranty addresses qualifying defects; it is not a general comfort guarantee. A mattress that feels softer than expected does not automatically meet the 0.75-inch indentation standard. If you are still within an applicable return period, review the Tempur-Pedic return rules separately.
Useful records to keep
- Original receipt or order confirmation
- Mattress model and law-tag photos
- Photos of the frame, slats or foundation
- Unloaded indentation measurement
- Photos showing the overall condition of the mattress
Checked September 27, 2026 against current Tempur-Pedic warranty materials.