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Mattress Firm Review

mattress firm

Overview of Mattress Firm

Mattress Firm is a major American retail bedding company that specializes in the sale of mattresses, bed frames, bedding, and other sleep-related products. The company has a rich history that dates back to its founding in 1986. Here’s a brief overview of the history of Mattress Firm:

  1. Founding and early years (1986-2000): Mattress Firm was founded by Harry Roberts, Steve Fendrich, and Paul Stork in Houston, Texas, in 1986. The trio aimed to provide customers with a wide selection of high-quality mattresses at competitive prices, with a focus on excellent customer service. The company grew rapidly, expanding throughout Texas and the South Central United States. By the late 1990s, Mattress Firm had established itself as a major player in the retail bedding industry.

  2. Expansion and growth (2000-2012): In the early 2000s, Mattress Firm continued its expansion, entering new markets such as the Midwest and Southeast United States. The company embraced a strategy of aggressive growth, primarily through the acquisition of other mattress retailers. Some of the most notable acquisitions during this period include Mattress Pro, Sleep Experts, and Mattress Giant. By 2012, Mattress Firm operated more than 1,000 stores in 28 states, making it one of the largest specialty bedding retailers in the United States.

  3. Initial public offering (2011): On November 18, 2011, Mattress Firm went public, listing its shares on the NASDAQ stock exchange under the ticker symbol MFRM. The initial public offering (IPO) raised $105 million, and the company’s stock price climbed steadily during its first few years as a public company.

  4. Acquisition of Sleepy’s (2015): In 2015, Mattress Firm acquired its largest competitor, Sleepy’s, for $780 million. Sleepy’s was the second-largest specialty mattress retailer in the United States at the time, with over 1,000 stores primarily located in the Northeast and Mid-Atlantic regions. The acquisition significantly increased Mattress Firm’s market share and store count, making it the largest specialty mattress retailer in the country.

  5. Acquisition by Steinhoff International (2016): In August 2016, South African retail conglomerate Steinhoff International announced its plans to acquire Mattress Firm for $3.8 billion, including debt. The deal was completed in September 2016, and Mattress Firm became a subsidiary of Steinhoff. This acquisition marked a major milestone in Mattress Firm’s history, giving it access to greater resources and an international presence.

  6. Bankruptcy and restructuring (2018-2019): In October 2018, Mattress Firm filed for Chapter 11 bankruptcy protection, citing an overexpansion that led to a surplus of underperforming stores. The company closed around 700 stores as part of its restructuring plan. Mattress Firm successfully emerged from bankruptcy in November 2018, with a leaner store footprint and a renewed focus on optimizing its operations.

  7. Recent developments (2019-present): Since emerging from bankruptcy, Mattress Firm has continued to evolve and adapt to the changing retail landscape. The company has embraced e-commerce and omnichannel retail strategies, while also working to improve its in-store customer experience. Mattress Firm remains a major player in the retail bedding industry, with a nationwide presence and a commitment to providing quality sleep products and customer service.

Throughout its history, Mattress Firm has weathered numerous challenges and capitalized on opportunities to grow and expand. The company’s ability to adapt and innovate has allowed it to maintain its position as a leading specialty mattress retailer in the United States.

What Brands Does Mattress Firm Carry?

Mattress Firm carries a variety of well-known mattress brands, offering customers a wide selection of choices to cater to their specific sleep preferences and needs. Some of the popular brands available at Mattress Firm include:

  1. Tempur-Pedic: A leading brand in the memory foam mattress category, Tempur-Pedic is known for its pressure-relieving and body-contouring properties.

  2. Sealy: Sealy offers various mattress types, including innerspring, memory foam, and hybrid models, with a focus on providing support and comfort.

  3. Stearns & Foster: A luxury mattress brand, Stearns & Foster is known for its handcrafted, high-quality innerspring and hybrid mattresses.

  4. Serta: One of the largest mattress manufacturers in the United States, Serta offers a wide range of mattress types, including memory foam, innerspring, and hybrid options.

  5. Beautyrest: A brand under the Simmons Bedding Company, Beautyrest is known for its innovative mattress designs and technologies, including its individually wrapped coil systems and advanced memory foam materials.

  6. Sleepy’s: Acquired by Mattress Firm in 2015, Sleepy’s offers a variety of affordable mattress options, including memory foam, innerspring, and hybrid models.

  7. Purple: An innovative mattress brand known for its unique “Purple Grid” technology, which is designed to provide pressure relief and support without compromising on breathability.

  8. Nectar: A popular online mattress brand specializing in memory foam mattresses that offer a balance of support, comfort, and cooling.

  9. Tuft & Needle: An online mattress brand that gained popularity for its affordable, high-quality foam mattresses, which focus on delivering comfort, support, and pressure relief.

  10. tulo: A mattress-in-a-box brand developed by Mattress Firm, offering three different firmness options to cater to various sleep preferences.

Please note that Mattress Firm’s brand offerings may change over time, as the company continues to evolve and adapt to the changing market. It’s always a good idea to check their website or visit a local store to get the most up-to-date information on the brands they carry.

How is Mattreess Firm Pricing Compared to Other Mattress Stores?

Mattress Firm is known for offering a wide range of mattress brands, styles, and price points, catering to various customer needs and budgets. In general, their pricing is competitive compared to other mattress stores, both brick-and-mortar and online.

While specific prices vary depending on the brand, model, and size of the mattress, Mattress Firm offers options for almost every budget. They often run sales and promotions, which can provide additional savings for customers. Additionally, they offer a price match guarantee, which means they will match the advertised price of a comparable mattress from a competitor, ensuring that customers get the best possible deal.

That being said, it’s essential to compare prices and shop around when purchasing a mattress, as prices can vary from one retailer to another, and online mattress companies may have different pricing structures. It’s also crucial to consider factors beyond price, such as quality, comfort, durability, and warranty, to ensure that you are getting the best value for your investment.

In summary, Mattress Firm’s pricing is generally competitive compared to other mattress stores, but it’s still essential to research and compare prices to ensure you’re getting the best deal. Keep in mind that the best mattress for you should not only fit within your budget but also provide the support, comfort, and durability you need for a good night’s sleep.

How Many Stores Does Mattress Firm Have?

Mattress Firm has over 2,500 stores across the United States. However, please note that this number may have changed, as the company continues to adapt to market conditions, open new stores, or close underperforming locations.

For the most up-to-date information on the number of Mattress Firm stores, it is best to visit their website or contact their customer service.

Mattress Firm Return Policy

Mattress Firm offered a 120-night sleep trial for customers to try out their new mattress. This policy may be subject to change, so it is always a good idea to check with Mattress Firm for the most up-to-date information on their return policy. Here’s a general overview of the return policy based on the information available at the time:

  1. 120-Night Sleep Trial: Mattress Firm allows customers to try their new mattress for up to 120 nights to ensure that it is the right fit. If you find that the mattress is not comfortable or suitable for your needs during this trial period, you can exchange it for another mattress or return it for a refund, subject to certain terms and conditions.

  2. Mandatory 21-Night Break-In Period: Mattress Firm requires customers to keep and try the mattress for a minimum of 21 nights before initiating a return or exchange. This break-in period allows your body time to adjust to the new mattress and for the mattress to conform to your body.

  3. Exchange and Return Fees: If you decide to exchange your mattress for a different model, there may be a transportation and processing fee applicable. For returns, Mattress Firm may also charge a restocking fee (usually a percentage of the purchase price) in addition to transportation costs. Please consult their return policy for specific details on fees.

  4. Adjustable Bases and Accessories: The return policy for adjustable bases, bed frames, pillows, and other accessories may vary from the mattress return policy. Be sure to review the specific return policy for these items when making a purchase.

It’s important to note that the return policy may have changed since September 2021 or may vary based on specific products or promotions. To get the most accurate and up-to-date information on Mattress Firm’s return policy, visit their website or consult with a sales representative at one of their retail locations.

Mattress Firm Alternatives

Mattress Firm offered a 120-night sleep trial for customers to try out their new mattress. This policy may be subject to change, so it is always a good idea to check with Mattress Firm for the most up-to-date information on their return policy. Here’s a general overview of the return policy based on the information available at the time:

  1. 120-Night Sleep Trial: Mattress Firm allows customers to try their new mattress for up to 120 nights to ensure that it is the right fit. If you find that the mattress is not comfortable or suitable for your needs during this trial period, you can exchange it for another mattress or return it for a refund, subject to certain terms and conditions.

  2. Mandatory 21-Night Break-In Period: Mattress Firm requires customers to keep and try the mattress for a minimum of 21 nights before initiating a return or exchange. This break-in period allows your body time to adjust to the new mattress and for the mattress to conform to your body.

  3. Exchange and Return Fees: If you decide to exchange your mattress for a different model, there may be a transportation and processing fee applicable. For returns, Mattress Firm may also charge a restocking fee (usually a percentage of the purchase price) in addition to transportation costs. Please consult their return policy for specific details on fees.

  4. Adjustable Bases and Accessories: The return policy for adjustable bases, bed frames, pillows, and other accessories may vary from the mattress return policy. Be sure to review the specific return policy for these items when making a purchase.

It’s important to note that the return policy may have changed since September 2021 or may vary based on specific products or promotions. To get the most accurate and up-to-date information on Mattress Firm’s return policy, visit their website or consult with a sales representative at one of their retail locations.

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