Updated October 12, 2026: The 365-night trial below applies to eligible mattresses purchased directly from Birch. 3Z’s extension took effect October 7, 2026; earlier orders should follow their original order terms. Purchases from Yawnder follow Yawnder’s 100-night mattress trial and seller-specific return conditions.
Quick answer: Eligible mattresses purchased directly from Birch currently include a 365-night sleep trial from delivery; retailer purchases follow the seller’s policy. Keep it at least 30 nights; after that, ask Birch to confirm the fee in writing: its published pages currently conflict on whether a mattress return has a $99 removal fee.
Birch return policy at a glance
The following table describes Birch’s direct-purchase policy, not Yawnder’s store policy.
| Mattress trial | 365 nights |
|---|---|
| Minimum | 30 nights |
| Return fee | Birch’s published pages conflict: some say no fee; another lists $99. Confirm for your order. |
| Pickup | Birch arranges mattress pickup |
| Return limit | Maximum two mattress returns per customer or household |
| Foundations / frames | 30-night trial |
| Sleep accessories | 30 days |
| Warranty replacement | No new 365-night trial; not returnable/refundable |
How the trial works
The trial starts at delivery. Birch’s published direct-sale terms require at least 30 nights before initiating a return. For exchanges, Birch’s support pages differ: the general return page refers to 30 nights, while its dedicated exchange page says you can request one earlier. Contact Birch to confirm the terms for your order.
Are Birch returns free?
Birch’s published sources currently conflict. Its return-fee support page and terms of sale describe free return shipping and removal for eligible orders, while its 365-night trial page lists a $99 mattress removal fee. Ask Birch which terms apply to your order and get the answer in writing before purchasing or requesting pickup.
Return limits
Birch limits mattress returns to two per customer or household. A mattress replaced under warranty does not receive another 365-night trial and cannot be returned for a refund.
Buying directly from Birch vs. buying from Yawnder
Direct from Birch: Birch’s stated 365-night trial and 30-night return minimum apply to eligible direct purchases. Ask Birch to resolve its conflicting published return-fee information for your order. Verify your order date and the terms on your receipt.
Purchased from Yawnder: the Yawnder mattress trial and return policy applies to eligible mattresses. It lists a 100-night trial, a 30-night minimum and a $200 return and processing fee per mattress; the fee is waived for an eligible exchange to a different Yawnder mattress, with any price difference. Floor models are final sale. Check the full policy and your order terms for eligibility.
Birch says retailer purchases follow the retailer’s own policy. Its exchange guidance should be confirmed for your order because its published pages differ on the waiting period.
Other products
Foundations and bed frames have a 30-night trial. Protectors, encasements, pillows, sheets, duvets and other soft goods can be returned within 30 days.
How to request a direct return
- Find your delivery date and order number, and check the trial terms supplied with the order.
- After the required break-in period, contact Birch within the applicable trial window. Describe whether you want a return or an exchange, and ask for the applicable fees in writing.
- Follow Birch’s instructions for arranging pickup. Its terms say a mattress pickup must be scheduled within the stated deadline; do not arrange paid removal yourself without approval.
- Keep the confirmation and pickup records until your refund or exchange is complete.
Frequently asked questions
Does a Birch mattress bought from Yawnder get Birch’s 365-night trial?
Retail purchases follow the seller’s policy. Yawnder’s policy lists a 100-night trial for eligible mattresses, subject to its minimum, fee and exclusions.
Does the trial restart after a warranty replacement?
Birch says a warranty replacement does not receive a new 365-night trial and is not eligible for return or refund.
How much is the direct return fee?
Birch’s support and sales terms say eligible returns have free removal, but its trial page lists a $99 removal fee. Ask Birch to confirm the terms that apply to your order in writing.
Compare policies
See our policy hub, Avocado, Helix and Bear.
Bottom line
Birch advertises a 365-night direct-purchase trial with a 30-night minimum. Confirm the return fee because its published pages disagree; the two-return household limit and warranty-replacement rules also matter. Retail purchases follow the retailer’s policy.
Official source: Birch Return Policy.
Direct-purchase policy checked October 30, 2026 against Birch’s published return and exchange pages; confirm the terms on your order.