Quick answer: products purchased directly from Beautyrest.com currently include a 100-night sleep trial. Eligible direct returns are free, and Beautyrest says mattress and base pickup is generally coordinated at no cost. Purchases from other retailers follow that retailer’s return policy.
Beautyrest return policy at a glance
| Direct trial | 100 nights from delivery |
|---|---|
| Return fee | Free for eligible Beautyrest.com orders |
| Mattress/base pickup | Generally coordinated at no cost |
| Return/exchange limit | One per household per 12 months |
| Retail-store purchase | Original retailer’s policy applies |
How direct returns work
Beautyrest uses LiquiDonate for its current self-service return process. Mattress and furniture returns may be routed to local nonprofit organizations, while Beautyrest coordinates the approved pickup process.
How long do refunds take?
Beautyrest says refunds are issued to the original payment method after return shipment or pickup is confirmed. Financial institutions can take about 5–10 business days to process the refund.
Can you exchange a Beautyrest mattress?
Yes for eligible direct purchases within the sleep trial. Beautyrest currently limits customers to one return or exchange per household during a 12-month period.
What if you bought Beautyrest at a mattress store?
The Beautyrest.com trial does not automatically apply. Beautyrest specifically directs customers who purchased elsewhere to the original retailer for return eligibility and options.
See our Beautyrest mattress reviews and return-policy hub.
Policy checked September 27, 2026 against Beautyrest’s official current returns and sleep-trial pages.