Quick answer: products purchased directly from Beautyrest.com currently include a 100-night sleep trial. Eligible direct returns are free, and Beautyrest says mattress and base pickup is generally coordinated at no cost. Purchases from other retailers follow that retailer’s return policy.
Beautyrest return policy at a glance
| Direct trial | 100 nights from delivery |
|---|---|
| Return fee | Free for eligible Beautyrest.com orders |
| Mattress/base pickup | Generally coordinated at no cost |
| Return/exchange limit | One per household per 12 months |
| Retail-store purchase | Original retailer’s policy applies |
How direct returns work
Beautyrest uses LiquiDonate for its current self-service return process. Mattress and furniture returns may be routed to local nonprofit organizations, while Beautyrest coordinates the approved pickup process.
How long do refunds take?
Beautyrest says refunds are issued to the original payment method after return shipment or pickup is confirmed. Financial institutions can take about 5–10 business days to process the refund.
Can you exchange a Beautyrest mattress?
Yes for eligible direct purchases within the sleep trial. Beautyrest currently limits customers to one return or exchange per household during a 12-month period.
What if you bought Beautyrest at a mattress store?
The Beautyrest.com trial does not automatically apply. Beautyrest specifically directs customers who purchased elsewhere to the original retailer for return eligibility and options.
See our Beautyrest mattress reviews and return-policy hub.
What to do before starting a return
Save the order confirmation and delivery date, then photograph the mattress in its current condition before pickup. If you bought a mattress and base together, confirm whether both items are part of the return request. Do not arrange disposal on your own unless Beautyrest or the selling retailer tells you to do so.
Direct purchase vs. retailer purchase
This distinction is the most important part of the policy. A mattress purchased from Beautyrest.com can follow the direct 100-night process, while a mattress bought from a local store, department store or other website can be governed by completely different fees, minimum-night requirements or exchange rules.
Official source: Beautyrest / Beauty Sleep 100-Night Trial & Warranty Information.
Policy checked September 27, 2026 against Beautyrest’s official current returns and sleep-trial pages.