Quick answer: products purchased directly from Beautyrest.com currently include a 100-night sleep trial. Eligible direct returns are free, and Beautyrest says mattress and base pickup is generally coordinated at no cost. Purchases from other retailers follow that retailer’s return policy.
Beautyrest return policy at a glance
| Direct trial | 100 nights from delivery |
|---|---|
| Return fee | Free for eligible Beautyrest.com orders |
| Mattress/base pickup | Generally coordinated at no cost |
| Return/exchange limit | One per household per 12 months |
| Retail-store purchase | Original retailer’s policy applies |
How direct returns work
Beautyrest uses LiquiDonate for its current self-service return process. Mattress and furniture returns may be routed to local nonprofit organizations, while Beautyrest coordinates the approved pickup process.
How long do refunds take?
Beautyrest says refunds are issued to the original payment method after return shipment or pickup is confirmed. Financial institutions can take about 5–10 business days to process the refund.
Can you exchange a Beautyrest mattress?
Yes for eligible direct purchases within the sleep trial. Beautyrest currently limits customers to one return or exchange per household during a 12-month period.
What if you bought Beautyrest at a mattress store?
The Beautyrest.com trial does not automatically apply. Beautyrest specifically directs customers who purchased elsewhere to the original retailer for return eligibility and options.
See our Beautyrest mattress reviews and return-policy hub.
What to do before starting a return
Save the order confirmation and delivery date, then photograph the mattress in its current condition before pickup. If you bought a mattress and base together, confirm whether both items are part of the return request. Do not arrange disposal on your own unless Beautyrest or the selling retailer tells you to do so.
Before you start a direct return
- Confirm the order was placed at Beautyrest.com and locate the delivery date and order number.
- Start the request within the applicable 100-night window through Beautyrest’s trial instructions, and follow its LiquiDonate process.
- Keep pickup confirmation and ask how any bundled base or promotional items affect the refund. Do not dispose of the mattress without the seller’s instructions.
Comfort returns and manufacturing-defect warranty claims are different processes. If you bought from a retailer, contact that seller about its own terms.
Buying from Yawnder: which trial applies?
For an eligible mattress purchased from Yawnder, our 100-night mattress trial applies rather than the manufacturer’s direct-purchase offer. A 30-night minimum is required. An approved return has a $200 processing fee per mattress, waived for an eligible exchange to a different Yawnder mattress; any price difference applies. One return or exchange per customer and household is allowed, and the replacement is final sale. Floor models and certain products are excluded.
To request a return or exchange, use the form on the policy page and provide clear photos of the mattress and attached law tag. A request does not guarantee approval; written approval is required before pickup is scheduled. Mattress toppers, bedding, pillows and adjustable bases are final sale under the posted policy. Check your receipt and the current policy for complete terms.
Direct purchase vs. retailer purchase
This distinction is the most important part of the policy. A mattress purchased from Beautyrest.com can follow the direct 100-night process, while a mattress bought from a local store, department store or other website can be governed by completely different fees, minimum-night requirements or exchange rules.
Official source: Beautyrest.com 100-Night Sleep Trial.
Policy checked October 28, 2026 against Beautyrest’s official current returns and sleep-trial pages.