Reimagined everyday products through the lens of in-house ergonomists so that each contour hugs the organic curves of your body to relieve pressure and give support right where you need them.
What is Cushion Lab?
Cushion Lab is a company that specializes in designing and manufacturing high-quality cushions for a variety of purposes, including seating, sleeping, and exercise. They offer a wide range of products, from seat cushions for office chairs to bed pillows to yoga mats. Cushion Lab prides itself on using advanced materials and ergonomic design principles to create cushions that provide maximum comfort and support. Their products are sold online and are shipped directly to customers.
How Did Cushion Lab Start?
Cushion Lab was founded in 2016 by a group of engineers and designers who wanted to create comfortable, supportive cushions using advanced materials and modern design techniques. They recognized that many people suffer from discomfort and pain due to sitting or sleeping in the wrong position for extended periods of time, and they set out to create cushions that would alleviate these problems. The company started with a Kickstarter campaign that raised over $100,000 in funding, which allowed them to bring their innovative cushion designs to the market. Since then, Cushion Lab has continued to grow and expand their product line, always with a focus on providing high-quality cushions that improve people’s comfort and well-being.
What Products Does Cushion Lab Offer?
Cushion Lab offers a variety of products designed for different purposes, including:
Seat Cushions: Cushions designed to provide support and comfort while sitting for long periods of time. Their seat cushion collection includes Coccyx, Tailbone, Lumbar, and Universal seat cushions.
Bed Pillows: Cushions designed for sleeping that support the neck and head. Cushion Lab offers a variety of bed pillows, including the Premium Shredded Memory Foam Pillow, Down Alternative Pillow, and Cool Gel Memory Foam Pillow.
Yoga Mats: Cushion Lab offers a collection of yoga mats that provide extra cushioning and support during yoga practice. They come in a range of colors and designs.
Knee Pillows: Cushions designed to alleviate discomfort and pressure in the knees while sleeping or sitting.
Office Accessories: Cushion Lab offers a range of ergonomic office accessories, including a laptop stand, wrist rest, and footrest.
Dog Beds: Cushion Lab offers comfortable and supportive dog beds for pets of all sizes.
Travel Pillows: Cushion Lab’s travel pillows are designed to provide support and comfort during long flights or car rides.
Backrest Pillows: Cushion Lab offers a range of backrest pillows designed to provide extra support and comfort while sitting.
Cushion Covers: Cushion Lab also offers cushion covers designed to fit their seat cushions and backrest pillows.
Overall, Cushion Lab provides a wide range of products to enhance comfort and well-being in everyday life.
How Much Do Cushion Lab Products Cost?
Seat Cushions: Prices for Cushion Lab seat cushions range from around $29.99 to $59.99.
Bed Pillows: Prices for Cushion Lab bed pillows range from around $29.99 to $69.99.
Yoga Mats: Prices for Cushion Lab yoga mats range from around $79.99 to $89.99.
Knee Pillows: Prices for Cushion Lab knee pillows range from around $29.99 to $39.99.
Office Accessories: Prices for Cushion Lab office accessories range from around $19.99 to $59.99.
Dog Beds: Prices for Cushion Lab dog beds range from around $59.99 to $119.99.
Travel Pillows: Prices for Cushion Lab travel pillows range from around $24.99 to $29.99.
Backrest Pillows: Prices for Cushion Lab backrest pillows range from around $39.99 to $49.99.
Please note that these prices are subject to change, and you should always check the Cushion Lab website for the most up-to-date pricing information.
The Cushion Lab Deep Sleep Pillow
In the world of pillows, I believe there’s no such thing as too many. That’s why I adore my job, which allows me to test various sleep-related products, from a breathable waffle knit oversized blanket to a mattress topper with the perfect balance of firmness and support. While many of these products end up as extra guest bedding, the best ones find a permanent spot on my bed – just like Cushion Lab’s Deep Sleep Pillow, which I discovered on Instagram. Although I’m usually skeptical about social media-promoted products, I’m thrilled I took a chance on this one, as it now claims a permanent spot atop my bed.
Upon unboxing, the Deep Sleep Pillow was unlike any other I’d experienced before. Its dual-density memory foam construction is firmer than down yet incredibly soft and plush. The pillow comes with a removable and machine-washable Freshface nylon-and-spandex cover, which emulates the desirable characteristics of silk pillowcases. If you prefer a different look, fear not! The pillow fits seamlessly into any standard-sized pillowcase, with zippered, buttoned, back closing, or envelope style cases recommended for optimal results.
I tend to browse my phone while lying on my back before sleeping (I know, a bad habit) but eventually become a stomach sleeper with side-sleeper tendencies throughout the night. The Deep Sleep Pillow’s contoured design caters to all sleeping positions with its high and low neck supports and side-sleeper bolsters, providing a cushioned cradle in every position, even on my back. I wasn’t a fan of sculpted pillows before, but the Deep Sleep Pillow has converted me.
Priced at $135, the Deep Sleep Pillow might be more expensive than the average pillow, but its versatility makes it worth the investment – especially when on sale for just $85. Currently, you can save up to 40% and enjoy free shipping on this and other pillows during Cushion Lab’s Presidents Day Sale. Sleeping on this pillow offers such relief that I sigh every time I change positions. I haven’t experienced any recent shoulder or neck pain, and I wake up feeling as refreshed as if I were on vacation. The Deep Sleep Pillow truly lives up to its name!
Patented design provides a satisfying balance of soft, zero-pressure cushioning and perfect contouring support, regardless of sleep position.
Cushion Labe Also Makes Sheets
These bamboo sheets are legit nice. They have a silky smooth texture that will hold up wash after wash.
Cushion Lab Trial and Warranty
Cushion Lab offers a 60-day trial period for their products, starting from the date of delivery. During this trial period, customers can try out the product and return it for a full refund if they are not satisfied with it. The product must be returned in its original condition and packaging, and the customer is responsible for the return shipping costs.
In addition to the trial period, Cushion Lab offers a limited warranty on their products. The warranty period varies by product, but typically ranges from one to three years from the date of purchase. The warranty covers defects in materials and workmanship under normal use and conditions. If a product is found to be defective during the warranty period, Cushion Lab will repair or replace the product free of charge. However, the warranty does not cover damage caused by misuse, accidents, or normal wear and tear.
To make a warranty claim or return a product during the trial period, customers can contact Cushion Lab customer support via email or phone. The customer support team will provide instructions on how to proceed with the return or warranty claim.
Cushion Lab in the News
In November 2020, Cushion Lab was featured in an article on Forbes.com titled “The Best Memory Foam Seat Cushions for Office Chairs and Cars.
In June 2020, Cushion Lab was mentioned in an article on Business Insider titled “12 of the best mattress toppers for a great night’s sleep.
In May 2019, Cushion Lab was featured in an article on Forbes.com titled “These Are The Best Pillows For Side Sleepers.
In December 2018, Cushion Lab was mentioned in an article on The Strategist titled “The Best Ergonomic Office Chairs, According to Doctors.
These articles highlight Cushion Lab’s innovative products and the company’s commitment to providing high-quality cushions and pillows that improve comfort and well-being.
Reimagined everyday products through the lens of in-house ergonomists so that each contour hugs the organic curves of your body to relieve pressure and give support right where you need them.
Cushion Lab Complaints
Cushion Lab appears to have mixed reviews, with some customers praising their products and others reporting negative experiences. Here’s a breakdown of some common complaints:
Comfort and Functionality:
- Incorrect sizing: Some customers find the cushions are not a good fit for their body size or chair configuration, leading to discomfort or incorrect posture.
- Unsuitable firmness: Some cushions are reported to be too firm or stiff, while others are not supportive enough.
- Design issues: Specific design elements like the lumbar curve or elevated height in some cushions might cause strain or awkward positioning for some users.
Customer Service:
- Return process: High return shipping costs and limitations on return windows have been reported by some customers.
- Slow communication: Difficulty contacting customer service or delays in addressing concerns have been mentioned.
- Unresponsive or unhelpful support: Negative experiences with customer service resolution have been documented.
Pricing and Value:
- Cost: Some customers find the products overpriced, especially considering the return policy and potential comfort issues.
- Missing value: Dissatisfaction with the product’s performance relative to its advertised benefits has been expressed.
It’s important to note that not every customer experiences these issues, and many people are happy with their Cushion Lab products. However, these complaints seem to be recurring topics of dissatisfaction.
Here are some resources where you can find more information about Cushion Lab complaints:
- Better Business Bureau: https://www.bbb.org/us/ca/fontana/profile/online-retailer/cushion-lab-1066-850090967
- Thingtesting review: https://www.thedailybeast.com/cushion-lab-seat-pillow-review
- Amazon customer reviews: Search for specific Cushion Lab products on Amazon and read the reviews.
Additionally, here are some tips for considering the complaints before purchasing from Cushion Lab:
- Read reviews carefully: Pay attention to what other customers are saying about the specific product you’re interested in, especially regarding comfort and sizing.
- Check the return policy: Be aware of potential return costs and limitations before buying.
- Consider alternatives: Compare Cushion Lab with other companies offering similar products to ensure you’re getting the best value for your money.
Cushion Lab Products and Prices
| Product Name | Price | Average Rating | Customer Reviews |
|---|---|---|---|
| CloudLoft Pillow | $78.00 | 4.46 out of 5 | 238 |
| Pressure Relief Ergonomic Seat Cushion (Standard/Navy) | $69.00 | 4.37 out of 5 | 6953 |
| Extra Dense Lumbar Pillow | $65.00 | 4.29 out of 5 | 1851 |
| Pressure Relief Ergonomic Car Seat Cushion | $65.00 | 4.52 out of 5 | 897 |
| Patented Pressure Relief Seat Cushion | $79.00 | 4.40 out of 5 | 7387 |
| Ergonomic Travel Pillow | $49.00 | 4.44 out of 5 | 1162 |
| TruFiber™ Comforter (Queen) | $149.00 | 4.27 out of 5 | 530 |
| TruFiber™ Comforter (King) | $169.00 | 4.27 out of 5 | 530 |
Please note:
- Prices listed are current as of January 16, 2024 and may be subject to change.
- Customer reviews are based on data available on Cushion Lab’s website and other online retailers.
Cushion Lab Products and Their Uses:
| Product Name | Primary Use | Other Uses |
|---|---|---|
| CloudLoft Pillow | Sleeping: Designed for any sleeping position with adjustable fill for personalized comfort. | Reading, relaxation, or providing lumbar support in bed. |
| Pressure Relief Ergonomic Seat Cushion | Sitting: Promotes good posture and alleviates pressure points for long sitting periods, both at home and in the office. | Can be used in wheelchairs or on car seats for added comfort. |
| Extra Dense Lumbar Pillow | Sitting: Provides lower back support and pain relief, especially for those who sit for extended periods. | Can be used while driving or sleeping for additional back support. |
| Pressure Relief Ergonomic Car Seat Cushion | Driving: Improves comfort and reduces fatigue during long drives by distributing weight evenly and minimizing pressure points. | Can be used on airplane seats or other uncomfortable chairs. |
| Patented Pressure Relief Seat Cushion | Sitting: Similar to the Ergonomic Seat Cushion, it offers pressure relief and improved posture for various types of chairs. | May be particularly useful for people with sciatica or tailbone pain. |
| Ergonomic Travel Pillow | Travel: Provides neck and head support while traveling by airplane, bus, or train. | Can be used while napping at work or during other activities that require maintaining a good posture. |
| TruFiber™ Comforter | Sleeping: Designed for year-round comfort with breathable and temperature-regulating properties. | Can be used as a layering piece for extra warmth. |
Additional Notes:
- Many Cushion Lab products can be used in conjunction with each other for optimal comfort and support.
- Some products offer specific features, such as cooling covers or adjustable straps, that cater to different needs and preferences.
- When considering uses for a specific product, it’s always recommended to check the product details and descriptions on the Cushion Lab website or other retailers.
When it comes to airplane pillows, Cushion Lab offers two main options:
1. Ergonomic Travel Pillow:
- Price: $49.00
- Pros:
- Patented ergonomic design: Contoured shape supports your head, chin, and neck for comfortable sleeping in various positions.
- Memory foam filling: Provides pressure relief and molds to your individual head and neck shape.
- Adjustable strap: Ensures a secure fit and prevents head from bobbing around.
- Soft and breathable cover: Made with 100% recycled polyester rayon for cool and comfortable sleep.
- Compact and lightweight: Easily packs into a carry-on bag.
- Cons:
- May be too bulky for some people.
- Some users find the chin support too firm.
2. Travel Deep Sleep Pillow:
- Price: $69.00
- Pros:
- Plush CloudSupport™ cushioning: Offers ultimate softness and cradles your head and neck for luxurious comfort.
- Compact and portable: Rolls up into a small size with a built-in handle for easy travel.
- Vegan suede travel pouch: Stylish and practical for carrying and storing the pillow.
- Cons:
- More expensive than the Ergonomic Travel Pillow.
- Less firm support than the Ergonomic Travel Pillow.
- Not specifically designed for chin support.
Choosing the right pillow:
- Consider your sleep style: If you mainly sleep on your side, the Ergonomic Travel Pillow might be a better choice due to its chin support.
- Preference for support: If you prefer firmer support, the Ergonomic Travel Pillow may be better. If you prefer plush softness, the Travel Deep Sleep Pillow might be a better choice.
- Budget: The Ergonomic Travel Pillow is more affordable than the Travel Deep Sleep Pillow.
Additional options:
- Cushion Lab also offers a memory foam neck pillow ($29.00) that is more basic and less bulky than the Ergonomic Travel Pillow.
- Consider travel pillows from other brands to compare features and prices.
