7 Best Mattress Stores for Quality, Customer Service and Price
There is no dearth of choices when buying mattresses, online or offline. You have the option of visiting your local brick-and-mortar stores. Alternatively, there’s always the choice to sit back and order online. Be warned, there are dozens of brands, and hundreds of stores and that can be confusing to figure out best mattress store. Where do you get the best deal or the mattress of your choice? Read on. This guide should help.
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What Factors Matter?
- Right off the bat, one must say that the word “best” is not very defining but encompasses various parameters such as returns, customer service, prices, delivery and brands. For example, if you are looking for specialist brands or types of mattresses, the best store may not have it in stock. As can be seen, most stores sell popular and fast-moving brands like Sealy, Seta, Tempur-Pedic, Stearns and Foster and Simmons.
- For some people, returns may be the most important thing. You may buy a mattress online based on its looks, but you will find it uncomfortable. If you have the ease of free returns and a full refund or free exchange you will rate that store to be the best above others that charge processing fees. Mattresses may be good for 3 months after which they are likely to develop hollows due to body weight, and you feel like returning it. In this case, sellers that offer an extended trial period may be to your liking.
- Then again you may be the type that likes to buy top quality mattresses, and you look for the lowest price. In this case, the store that offers the lowest price with free doorstep delivery is potentially the best for you.
- A mattress is not something you can tuck under your arm and carry home. Therefore, if you shop at a local brick and mortar store, you want a store that has both varieties in types of mattress and various brands in addition to free delivery. If you find a store in your neighbourhood that satisfies these criteria, then it is the best for you.
Buying A Mattress Online vs. In Store
| Feature | In-Store | Online |
|---|---|---|
| Try before you buy | Yes | No |
| Get expert advice | Yes | Limited |
| Immediate delivery | Yes | No (unless shipped quickly) |
| Easier returns | Yes | May be more difficult |
| Selection | Limited | Wider |
| Prices | Generally higher | Generally lower |
| Convenience | Requires going to a store | Shop from home |
| Free trials and returns | Not usually | Often available |
Biggest Mattress Stores in US
One advantage of buying from the biggest stores is you are left with a pretty good choice and the best prices. This is possible since these stores buy in bulk and pass on discounts to their customers. They may even offer free delivery to your doorstep and have a fair returns policy.
Walmart
Walmart tops the list with over 5000 outlets nationwide and 11,635 across the world. It deals in Sealy, Simmons, Serta, Signature and Sleep brands of innerspring, hybrid, air and foam mattress with free shipping. Returns may be direct to their warehouse or nearest pickup points.
Mattress Firm
Mattress Firm has around 3,500 outlets. It deals in Serta, Hampton & Rhodes, Dreambed, Lux and Simmons brands of foam, hybrid and innerspring mattresses. Free shipping is offered on mattresses above $499 with a 120-day period for returns plus $79.99 applicable fee.
Please note: Prices and customer ratings may vary depending on the specific mattress model and size. It is also important to consider your own needs and preferences when choosing a mattress. I hope this table gives you a starting point for your mattress shopping at Mattress Firm!
Ashley Furniture
This brand has over 700 stores and deals in innerspring, foam, latex and hybrid mattresses. Brands available are Sealy, Tempur-Pedic, Foster, Simmons and Stearns. As for returns, you must notify Ashley within 72 hours of delivery and only if the mattress is received in damaged or defective condition.
| Brand | Description | Popular Models | Price Range | Customer Rating | Image |
|---|---|---|---|---|---|
| Ashley Sleep | Ashley Furniture’s own brand, offering a variety of innerspring, hybrid, and memory foam mattresses at different price points. | Chime 12 Inch Plush Memory Foam Mattress, Ashley Sleep Gruve 10 Inch Firm Hybrid Mattress, Ashley Sleep Essentials Plush Mattress | $399 – $3,599 | 4.4 out of 5 stars | |
| Beautyrest | Known for its pocketed coil technology and luxurious comfort. | Black Hybrid LX-Class, Harmony Black Hybrid, Beautyrest Black K Series | $1,999 – $5,999 | 4.6 out of 5 stars | |
| Sealy | Offers a wide range of mattresses with zoned support and cooling technology. | Posturepedic® Hybrid Euclid Avenue Firm Mattress, Posturepedic® Hybrid Lacey 13″ Firm, Sealy® Posturepedic® Essentials Plush Mattress | $849 – $3,999 | 2.66 out of 5 stars | |
| Simmons | A leading mattress brand with a long history of innovation. | Beautyrest Black C-Class Pillow Top Mattress, Beautyrest Black L-Class Firm Tight Top Queen Mattress, Beautyrest Black L-Class Medium Tight Top Queen Mattress | $3,599 – $2,699 | 4.07 out of 5 stars | |
| Sierra Sleep® by Ashley | A budget-friendly mattress brand exclusive to Ashley Furniture, offering innerspring and memory foam mattresses. | Bonita Springs Plush Mattress, Bonita Springs Euro Top Mattress, Bonnell 10 Inch Firm Pillow Top Mattress | $299 – $1,499 | N/A | |
| Purple | Offers mattresses with a unique grid technology that provides pressure relief and bounce. | The Purple Hybrid Premier 4, The Purple Hybrid Premier 3, The Purple Hybrid Plus | $2,499 – $3,999 | N/A | |
| Serta | A leading mattress brand offering a variety of innerspring, hybrid, and memory foam mattresses at different price points. | Perfect Sleeper Hybrid Performance Plush, Perfect Sleeper Comfort Topper Plush, Serta iComfort Hybrid M500 | $1,399 – $4,999 | N/A | |
| Tempur-Pedic | The original memory foam mattress brand, known for its pressure-relieving and conforming properties. | TEMPUR-breeze° Cloud Breeze, TEMPUR-Cloud Supreme Breeze, TEMPUR-Adapt ProBreeze | $3,499 – $6,499 | N/A |
Costco
Costco has a presence in 727 locations. Its product range covers foam, latex, innerspring and hybrid mattress. Brands available are Stearns, Foster, Sleep Science, Eight Sleep, Novaform, Sealy and Simmons. Shipping charges are included in the price, and the mattress can be returned for a full refund.
Sam’s Club
Buy innerspring, Foam, hybrid and water mattresses in Serta, Tempur-Pedic, Night Therapy and Sleep innovation brands. Free delivery is available as is the removal of an old mattress. If you are a member, then you have the facility of free return to any of their 666 stores. They offer a 90-night free sleep trial and 10 days to report a defective mattress if you want a refund.
| Brand | Description | Popular Models | Price Range | Customer Rating | Image |
|---|---|---|---|---|---|
| Member’s Mark | Sam’s Club’s own brand, offering budget-friendly and comfortable options. | Plush Gel Pillow Top, Hybrid Cool Comfort Queen, Euro Top Plush King | $599 – $1,999 | 4.6 out of 5 stars | |
| Tempur-Pedic | The original memory foam brand, known for its pressure-relieving and conforming properties. | TEMPUR-breeze° Cloud Breeze, TEMPUR-Cloud Supreme Breeze, TEMPUR-Adapt ProBreeze | $3,499 – $6,499 | 4.5 out of 5 stars | |
| Serta | A leading mattress brand offering a variety of innerspring, hybrid, and memory foam mattresses at different price points. | Perfect Sleeper Delfino Nights Medium Pillow Top, iComfortECO Q10 Quilted Hybrid, Perfect Sleeper Comfort Topper Plush | $799 – $4,999 | 4.4 out of 5 stars | |
| Sealy | Trusted mattress brand known for its support and comfort features. | Posturepedic Hybrid Lacey 13″ Firm, Chill Collection Plush, Posturepedic Essentials Plush | $899 – $3,499 | 4.3 out of 5 stars | |
| Nectar | Online brand offering a popular memory foam mattress with a long warranty. | Nectar Sleep Mattress | $599 – $899 | 4.4 out of 5 stars | |
| GhostBed | Online brand offering cooling gel memory foam and hybrid mattresses. | Original Mattress, Luxe Mattress, Flex Hybrid Mattress | $999 – $1,799 | 4.5 out of 5 stars | |
| Zinus | Budget-friendly online brand offering a range of innerspring, hybrid, and memory foam mattresses. | Comfort Support Cooling Gel Hybrid Mattress, Green Tea Memory Foam Mattress, Serenity Memory Foam Mattress | $128 – $499 | 4.4 out of 5 stars | |
| Beautyrest | Well-known mattress brand offering budget-friendly to luxury options. | Black Hybrid LX-Class, Harmony Black Hybrid, Beautyrest Black K Series | $1,999 – $5,999 | N/A |
Biggest Online Mattress Stores
Choosing the right mattress is crucial for a good night’s sleep, and online mattress stores offer a convenient and often more affordable alternative to traditional brick-and-mortar stores. Here’s a table of some of the biggest online mattress stores, along with their highlights:
| Store | Highlights | |
|---|---|---|
| Casper | Popular for its simple, high-quality foam mattresses and hassle-free shopping experience. Offers hybrid and memory foam options. | |
| Purple | Unique grid technology provides pressure relief and bounce. Offers several hybrid and memory foam models. | |
| Saatva | Offers innerspring, hybrid, and latex mattresses known for their high-quality materials and excellent customer service. | |
| Nectar | Affordable memory foam mattress with a long warranty and generous trial period. Known for its customer service. | |
| Tuft & Needle | Offers two hybrid and two memory foam mattresses, all designed for comfort and value. Popular for its eco-friendly practices. | |
| Nolah | Offers hybrid and memory foam mattresses infused with cooling gel for temperature regulation. Popular for its innovative design and competitive pricing. | |
| Zinus | Budget-friendly brand with a wide selection of innerspring, hybrid, and memory foam mattresses. Offers free shipping and returns. | |
| Leesa | Offers hybrid and memory foam mattresses known for their pressure relief and comfort. Boasts a long warranty and generous trial period. |
Yawnder
Yawnder is the best mattress store because you can buy all the most popular online brands at the best discounts with the best trials and warranties. We also review all the major online brands.
Rated on of the best Hybrid Mattresses ever. 1 year trial with free shipping and free returns.
Nothing beats the Puffy Royal for the true sleeping-on-a-cloud feeling. If you have any pain points, this mattress is sure to address them.
The overall best hybrid mattress you can buy. Great for all sleep types and feels amazing!
Get $300 off a Purple mattress and $500 off an Ascend Adjustable Base this Black Friday.
The perfect blend of support and pressure relief. A phase change cover keeps you at an optimal temperature all night.
Traditional innerspring feel that you know and love
365 Night Trial
Free white glove delivery and mattress removal
Comes in 11.5 or 14.5 inch depth
The Nolah Evolution 15 performs as well as some of the legacy brands that cost twice as much. It's an incredible feel, and value.
Get 25% off all mattresses, bedding, pillows and adjustable bases. This includes the most popular Brooklyn Bedding models such as the Sedona, Signature, Aurora, Plank, Bloom and more.
Consumer Reports top rated natural mattress 2022. Don't miss this sale.
A truly luxurious feel using only natural materials. The Birch Luxe is designed to last and will feel great night after night.
The only smart mattress that can adjust the temperature of the bed while you sleep. It's a game changer.
Mattress Brands Available at Bloomingdale’s
| Brand | Price Range | Comfort Levels | Construction | Key Features |
|---|---|---|---|---|
| Aireloom | $2,999 – $9,999 | Soft, Medium, Firm | Innerspring, Hybrid | Luxury materials, back support, cooling technology |
| Asteria | $3,999 – $5,999 | Soft, Medium, Firm | Latex, Hybrid | Handcrafted, customizable support, breathable |
| Beautyrest | $1,499 – $4,999 | Soft, Plush, Medium, Firm | Innerspring, Hybrid, Memory Foam | Variety of options, cooling features, pressure relief |
| Bloomingdale’s | $999 – $2,999 | Soft, Medium, Firm | Innerspring, Hybrid | Affordable, in-store testing, private label quality |
| Frette | $3,999 – $7,999 | Soft, Medium, Firm | Innerspring, Memory Foam | Natural materials, luxury design, hotel-like experience |
| Hypnos | $2,999 – $5,999 | Soft, Medium, Firm | Innerspring | Traditional pocket coil construction, durability, British heritage |
| Kluft | $1,999 – $3,999 | Soft, Medium, Firm | Innerspring, Hybrid, Adjustable | Personalized support, adjustable bases, cooling technology |
| Sferra | $2,499 – $5,999 | Soft, Medium, Firm | Innerspring, Memory Foam | High-quality materials, Italian craftsmanship, breathable |
Mattress Brands Available at Macy’s
| Brand | Price Range | Comfort Levels | Construction | Key Features |
|---|---|---|---|---|
| Beautyrest | $799 – $4,999 | Plush, Luxury Plush, Medium, Firm | Innerspring, Hybrid, Memory Foam | Cooling technology, pressure relief, variety of options |
| Casper | $750 – $2,395 | Original (Soft), Wave (Medium-Firm), Nova Hybrid (Luxury Firm) | Memory Foam, Hybrid | Cooling features, zoned support, trial period |
| Hotel Collection | $599 – $1,999 | Plush, Firm | Innerspring, Hybrid | Hotel-inspired design, affordable price point |
| Serta | $699 – $4,999 | Plush, Plush Soft, Luxury Firm, Firm | Innerspring, Hybrid, Memory Foam | Variety of support levels, cooling technology, pressure relief |
| Sealy | $499 – $2,699 | Plush, Soft, Medium, Firm | Innerspring, Hybrid | Gel grid for cooling, targeted support, durability |
| Stearns & Foster | $1,299 – $5,999 | Plush Soft, Luxury Plush, Medium, Firm | Innerspring, Hybrid | Luxury materials, advanced comfort features, edge support |
| Tempur-Pedic | $1,399 – $4,999 | Soft, Medium, Firm | Memory Foam, Hybrid | Conforms to body shape, reduces pressure points, motion isolation |
Industry Sales:
- The global mattress market is expected to grow from about 35 billion U.S. dollars in 2021 to 43 billion dollars by 2024, indicating a continued increase in demand. (Source: Statista)
- In the U.S., wholesale dollar value of mattress shipments increased by 12.8% from 2020 to 2021, but then dropped by 12.1% from 2021 to 2022, suggesting a possible market slowdown.
Store Numbers:
- There are more than 9,200 mattress stores in the United States, though the exact number might fluctuate due to store openings and closures.
- Larger chains like Mattress Firm experienced store closures in 2023, while online mattress sales continue to rise. This suggests a shift in the retail landscape.
Online vs. In-Store Shopping:
- In 2022, 43% of mattress buyers purchased online, compared to 42% who bought in-store. This trend towards online shopping is likely to continue. (Source: Sleep Doctor)
- Online-first mattress brands like Casper and Purple are seeing strong growth, further impacting the traditional retail model. (Source: Statista)
Consumer Preferences:
- Comfort and support are still the top priorities for mattress buyers, but cooling features and adjustability are becoming increasingly popular. (Source: National Sleep Foundation)
- Consumers are also more likely to research and compare prices online before making a purchase, highlighting the importance of a strong online presence for mattress retailers. (Source: Furniture Today)
Overall:
The mattress industry is undergoing some changes, with a potential slowdown in sales growth and a shift towards online shopping. However, the demand for quality mattresses remains strong, and retailers who adapt to changing consumer preferences and embrace digital strategies are likely to succeed.
- Best Place To Buy A Mattress Overall: Helix
- Most Popular Place To Buy A Mattress: Yawnder
- Best Place To Buy A Hybrid Mattress: Helix
- Best Place To Buy A Memory Foam Mattress: Nectar
- Best Place To Buy An Affordable Mattress: Brooklyn Bedding
- Best Place To Buy An Organic Mattress: Avocado
- Best Place To Buy A Mattress With A Wide Selection: Helix
- Best Place To Buy A Latex Mattress: Yawnder
- Best Place To Buy A Luxury Mattress: Yawnder
- Best Place For Heavy People To Buy A Mattress: Winkbed
Once You are At the Best Mattress Store, How Do You Shop There?
The amount of time people spend mattress shopping can vary greatly depending on several factors, including:
Individual needs and preferences: Someone with specific requirements or a complex sleep situation might spend more time researching and trying out mattresses than someone with simpler needs.
Budget: People on tighter budgets might need to compare prices more carefully and explore more options, potentially taking longer to decide.
Shopping style: Some prefer quick and decisive purchases, while others enjoy doing extensive research and visiting multiple stores before making a choice.
Availability of information: With easy online access to reviews and comparisons, people might spend less time in physical stores but longer researching online.
Here’s a rough estimate of possible timeframes:
- 2-4 weeks: This is a common timeframe for people who actively research, visit stores, and try out different mattresses before making a decision.
- Shorter duration (a few days to a week): This might be the case for those with simpler needs, limited budgets, or impulse purchases.
- Longer duration (months or more): People with complex needs, indecisiveness, or limited physical access to stores might take longer to choose.
Additionally, consider these factors that can influence shopping time:
- Seasonality: Sales and promotions might attract more shoppers and extend the decision-making process.
- Availability of in-store consultations: Talking to sleep experts can provide valuable insights but add to the overall time spent.
- Trial periods: Offering trial periods allows people to test the mattress at home, potentially extending the overall timeframe.
Tips for efficient mattress shopping:
- Define your needs and budget: Knowing what you want and how much you can spend helps narrow down options.
- Do online research: Read reviews, compare features, and explore brands before visiting stores.
- Use trial periods: Test the mattress at home before committing to the purchase.
- Seek expert advice: Consult sleep specialists or salespeople for personalized recommendations.
- Don’t rush the decision: Take your time to find the perfect mattress for your needs and comfort.