Shipment processing time
All orders are processed within 1–2 business days of receipt. Orders are not processed or shipped from Friday, 12 pm EST through Sunday, or holidays. All mattresses are shipped directly from the manufacturer.
You can expect your mattress to arrvie about 7-10 business days after placing your order. Once your order ships, we will provide a tracking number via email.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. If your shipment experiences a significant delay, we will contact you via email or phone. for any questions about your current order status, please contact us at, [email protected] or call or text us at 858-232-5760
You will receive a Shipment Confirmation email with your tracking number once your order has shipped. The tracking number will be active within 24 hours.
Yawnder is not liable for any products damaged or lost during shipping. If you
received your order damaged, please file a claim with the shipment carrier. Save all packaging materials and damaged goods before filing a claim.
We make every attempt to validate the shipping address provided at checkout to ensure it’s recognized as a valid address by the USPS. If we cannot validate the address, we will try to contact the customer to provide an updated address. If we cannot update the address, the order will be canceled and refunded.
Yawnder will not be held responsible if the customer provides the wrong shipping address and we cannot recover the package.