Shipment processing time
All orders are processed within 1–2 business days of receipt. Orders are not processed or shipped from Friday, 12 pm EST through Sunday, or holidays. All mattresses are shipped directly from the manufacturer.Â
You can expect your mattress to arrvie about 7-10 business days after placing your order. Once your order ships, we will provide a tracking number via email.Â
If we are experiencing a high volume of orders, shipments may be delayed by a few days. If your shipment experiences a significant delay, we will contact you via email or phone. for any questions about your current order status, please contact us at, [email protected] or call or text us at 858-232-5760
You will receive a Shipment Confirmation email with your tracking number once your order has shipped. The tracking number will be active within 24 hours.
Yawnder is not liable for any products damaged or lost during shipping. If you
received your order damaged, please file a claim with the shipment carrier. Save all packaging materials and damaged goods before filing a claim.
We make every attempt to validate the shipping address provided at checkout to ensure it’s recognized as a valid address by the USPS. If we cannot validate the address, we will try to contact the customer to provide an updated address. If we cannot update the address, the order will be canceled and refunded.
Yawnder will not be held responsible if the customer provides the wrong shipping address and we cannot recover the package.
📦 White-Glove Delivery & Removal Policy
White-Glove Delivery & Setup
$150 flat fee
Includes in-home delivery, unboxing, and full setup of your new adjustable bed or mattress.
Packaging materials will be removed and disposed of for you.
This fee is non-refundable once service has been scheduled.
Adjustable Bed Removal (Optional Add-On)
$250 additional charge
This fee is in addition to the $150 white-glove delivery fee.
Covers disassembly, removal from your home, and responsible disposal of your existing adjustable bed.
This fee is non-refundable once service has been scheduled.
Example Costs
New adjustable bed delivered & set up only: $150
New adjustable bed delivered, set up, and old adjustable bed removed: $400 total ($150 + $250)
Important Notes
Removal is limited to one adjustable bed per order.
If you require removal of additional items (e.g., mattress or frame), please contact us for a custom quote.
All removal requests must be scheduled at the time of purchase.
All delivery and removal fees are non-refundable.
