Returns & Refunds
Please Read Our Return And Refund Policy Carefully:
Returns on items purchased through Yawnder.com
Returns of mattresses and massage chairs must be requested within 100 calendar days from the date of delivery.
To initiate a return please email us at [email protected] or call or text our store at 858-232-5760.
We have a 100-day return policy, which means you have 100 days after receiving your item to request a return. All mattresses and massage chairs come with free shipping and free returns within the 100-day trial period.
How can customers return your products?
- Yawnder or an authorized third party will pick up mattresses and Massage chairs.
What is the restocking fee?
- If mattresses or massage chairs are returned within the 100-day trial period, there is no restocking fee. We will refund your original form of payment.
- Free returns only apply to first purchase, subsequent purchases will be charged at $150 restocking fee per eligible item.
WHICH CIRCUMSTANCES WE OFFER RETURNS & REFUNDS:
If you discover your order is flawed please get in touch with us by email: [email protected]. With photos of the wrong product, we will provide a return shipping label. Once it is tracked, we will ship a replacement product immediately.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, or damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Candles / Diffusers / Soaps or any other consumable item
Beds / Bed Frames / Foundations / Headboards
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Return Address: 6910 Miramar Rd Suite 101, San Diego, California 92121, United States.
Customer Support 24/7
Phone: (call or text) 858-232-5760