Comprehensive Overview of the Osaki 5 Year Extended Warranty
Understanding the Osaki 5 Year Extended Warranty
At Titan Chair LLC, we prioritize your satisfaction, which is why we offer the Osaki 5 Year Extended Warranty. This warranty is a non-transferable guarantee that provides peace of mind for a full five years from the date of purchase. Should your qualified Osaki product exhibit defects due to faulty parts, workmanship, or structural defects within this period, we will either repair or replace it at no cost to you. However, it’s essential to understand the detailed terms of this warranty to make the most of your purchase.
Coverage Details of the Osaki 5 Year Extended Warranty
The Osaki 5 Year Extended Warranty covers several key components:
– Parts and Labor: For the first three years, all parts and labor costs are included at no charge. This means that any necessary repairs will not incur additional expenses during this initial period.
– Extended Parts Coverage: In the full five years of the warranty, you will still receive coverage for parts, ensuring your product remains in optimal condition.
– Structural Framework: Specific products feature a three-year coverage for structural framework, granting you additional reassurance about the durability of your chair.
This warranty is only applicable if you purchase the extended two-year warranty option alongside the Osaki product.
What Is Not Covered by the Osaki 5 Year Extended Warranty
While the warranty provides ample coverage, it’s crucial to understand its limitations:
– Shipping Expenses: Any shipping costs incurred during the warranty claim process are not covered.
– Environmental and Accidental Damage: Damages due to natural disasters, accidents, theft, neglect, or vandalism are excluded. For example, if your chair suffers damage from a flood or earthquake, these scenarios fall outside the warranty’s protection.
– Unauthorized Repairs: If you make modifications or attempt repairs without authorization, this may void your warranty. It’s best to follow the operating instructions carefully to avoid issues.
– Natural Wear and Tear: Normal wear, such as fading fabrics, softening filling, or minor stitching failures, isn’t deemed a defect, as these changes can occur through standard use.
– Commercial Use: Products utilized in commercial or corporate settings do not qualify for this warranty, ensuring the warranty focuses on home-use products.
Implied Warranty & Limitations
The Osaki 5 Year Extended Warranty does come with specific implied warranties, but these are limited. For instance, they last only up to the one-year portion of the warranty or the three-year portion concerning structural framework. Titan Chair LLC will not be responsible for any items lost or damaged in transit to warranty service centers, and customers must resolve such issues with the applicable carrier.
How to Obtain Warranty Service
To utilize your Osaki 5 Year Extended Warranty, follow these simple steps:
1. Proof of Purchase: Keep your receipt handy. Providing proof is essential for any warranty claims.
2. Return Authorization: Before returning any product for service, obtain a return authorization number from Titan Chair LLC. This step is mandatory to ensure your claim is processed smoothly.
3. Customer Support: For any queries or to receive service advice, call our Customer Service department toll-free at 1-888-848-2630 ext.3.
Conclusion: Protect Your Investment with the Osaki 5 Year Extended Warranty
The Osaki 5 Year Extended Warranty is designed to safeguard your investment for years to come. By understanding the coverage, exclusions, and procedures involved in claiming warranty service, you can maximize the benefits of your purchase. Ensure that you remain within the guidelines of the warranty to maintain your coverage.
Choosing Titan Chair LLC means entrusting a brand that values quality and customer satisfaction. Remember, this warranty offers you specific legal rights, which could vary by state, so you always have options to explore should any issues arise. Enjoy peace of mind knowing that with the Osaki 5 Year Extended Warranty, your chair is protected against unforeseen defects and failures.
