Saatva Mattress Review (2025 Update): Classic Innerspring Feel, Modern Support
Long-term take on the Saatva Classic: firmness picks, cooling, motion isolation, edge support, pricing, and how it stacks up against memory foam and latex hybrids—plus showrooms and trial details.
Quick video overview
Is Saatva actually popular?
Short answer: yes—high search interest, heavy review volume, and consistent “best of” list placements.
- Top rankings: Classic and Zenhaven show up regularly on major lists.
- Customer sentiment: Generally positive on comfort, support, and service.
- Showrooms: Multiple “Viewing Rooms” so you can try before buying.
Popularity isn’t fit. Use the 365-night trial to validate at home.
2025 updates from a long-term tester
First bought in 2012; re-bought last year to refresh results. I’ve also tested Loom & Leaf, Zenhaven, and more.
- Lineup growth: Classic, Memory Foam Hybrid, Latex Hybrid, HD (heavy), Rx (pain relief), Solaire (adjustable air).
- Feel trend: Skews firmer than many DTC brands. Luxury Firm is the safe “middle.”
- Heavy sleepers: Saatva HD rivals Big Fig/Helix Plus; Helix Plus feels softest of that trio.
Construction (Saatva Classic)
Coil-on-coil core with a Euro pillow top and perimeter edge foam. Breathable cotton cover on top.
Layer stack
- Quilted Euro top (with lumbar foam quilting)
- Individually wrapped pocket coils for contouring & motion control
- Felt/insulator pad
- Base unit of interconnected coils for deep support
- High-density perimeter foam rails for edge sitting/sleeping
Real cutaway
How does it feel to sleep on?
Tested: Luxury Firm — buoyant, supportive, with restrained motion for a coil bed.
- Support: no hammock effect; strong lumbar
- Motion: low–moderate transfer (pocket coils help; all-foam isolates more)
- Bounce: responsive — easy to change positions
- Edge: excellent perimeter stability
- Cooling: coil core breathes; plush Euro-top can run slightly warmer than thin-top hybrids
Firmness picker
| Sleeper | Recommendation |
|---|---|
| Stomach | Firm for hip alignment (especially ≥200 lb) |
| Back | Luxury Firm (medium-firm sweet spot) |
| Side | Plush Soft if you want more cradle; Luxury Firm for shallower sink |
Saatva skews firmer than many direct-to-consumer brands. If in doubt, start with Luxury Firm.
Shipping, trial, warranty, returns
- Delivery: free white-glove setup + old mattress removal (on request)
- Window: typically ~9–21 days
- Trial: 365 nights
- Warranty: lifetime (materials/workmanship)
- Returns: refund minus ~$99 pickup fee
Adjustable bases & financing
- Adjustables: choose the 11.5″ height (14.5″ not recommended)
- Financing: Affirm monthly plans; Zip 4-pay option (terms vary)
Model price chart (queen shown)
| Model | Queen | Notes |
|---|---|---|
| Saatva Classic | $1,495 | 11.5″ or 14.5″; Plush Soft / Luxury Firm / Firm |
| Latex Hybrid | $1,695 | 5-zone latex + coils; breathable |
| Memory Foam Hybrid | $1,395 | Foam feel over coils |
| Loom & Leaf | $1,795 | All-foam; excellent motion isolation |
| Zenhaven | $3,595 | Flippable natural latex |
| Saatva HD | $2,395 | For 300–500 lb sleepers |
| Solaire | $4,595 | Adjustable air; split options |
Pricing changes with promos (Memorial Day, Labor Day, Black Friday/Cyber Monday are usually strongest).
Saatva Classic vs Loom & Leaf
| Feature | Saatva Classic | Loom & Leaf |
|---|---|---|
| Type | Hybrid (coil-on-coil) | All-foam memory foam |
| Firmnesses | Plush Soft, Luxury Firm, Firm | Relaxed Firm, Firm |
| Motion isolation | Good | Excellent |
| Edge support | Excellent | Good |
| Cooling | Airy coil core + breathable cover | Cooling foams but warmer feel than coils |
Who should skip it
| Sleeper type | Why it may miss | Try instead |
|---|---|---|
| Die-hard side sleepers | Want deeper, slower sink | All-foam (e.g., Loom & Leaf) |
| Motion-sensitive partners | Need maximum isolation | Foam or isolation-tuned hybrid |
| Very heavy stomach sleepers | Extra lumbar rigidity | Super-firm hybrid/foam or Saatva HD |
When to buy
Common complaints (mixed reports)
- Firmness mismatch vs expectations
- Delivery scheduling hiccups during peak seasons
- Early impressions for some (often weight/firmness mismatch)
- Initial off-gassing odor (typically resolves in days)
- Customer service friction in escalations
Use the 365-night trial to verify fit in real life.
Saatva FAQ
Which firmness should I choose?
Back sleepers: Luxury Firm. Stomach sleepers (esp. ≥200 lb): Firm. Side sleepers: Plush Soft for more pressure relief, or Luxury Firm if you prefer less sink.
Does Saatva work with adjustable bases?
Yes—pick the 11.5″ Classic height. The 14.5″ height isn’t recommended for adjustables.
How does Saatva handle returns and warranty?
365-night trial; returns incur a ~$99 pickup fee. Lifetime warranty covers manufacturing defects.
Is the Classic good for hot sleepers?
Better than most foams thanks to coil airflow. If you sleep very hot, Saatva Latex Hybrid breathes even more.
Edge support and motion isolation?
Edge support is excellent due to the foam rail. Motion isolation is good for a coil bed; all-foam will isolate more.
Bottom line
Want a buoyant, traditional feel with modern damping and strong edges? Saatva Classic belongs on your shortlist.
Disclosure: Purchases via our links may earn Yawnder a commission. Thanks for supporting independent testing.
10 thoughts on “Saatva Review: Stunning Quality with Effortless Comfort”
Sorry to hear you had such a bad experience, Jeremy. If your wife finds these beds too firm, Check out my reviews for a softer alternative. You can also email me direct at [email protected] if you have any specific questions.
Hi,
Thanks for the review. It looks like you have pictures of both the 14.5″ and the 11.5″ saatva mattress. Is that correct? I was just wondering if you tried both models and if you found any differences between them
Thank you,
Kate
I only slept on the 14.5 but they are basically the same mattress. It really comes down to how you want your bed to look.
Great review! My wife and I just bought a Stearns and Foster hybrid plush and starting on the first night my lower back has been killing me. When I crawl into bed I go from perfectly comfortable to shooting pain. I think the foam sinks too much and yet I’m not getting support from the springs? Either way I think a traditional spring is what I’m looking to head back to. Sounds like the saatva is a good next step. Thanks again!
“Would you buy a mattress and foundation (box spring) online? Sight unseen? You can’t lie on it, squeeze it, smell it for ‘off-gassing’ problems before buying. And what if the mattress company is relatively new — not a time-honored mattress manufacturer?” Aren’t these the questions we all ask ourselves?
So what do we do? We all begin reading the reviews. Turns out that for this particular company — Saatva — there are what appear to be hundreds of reviews. You read them and you get uneasy. “Nearly every review is superlative, almost extravagant in its praise for the company and its product! What’s going on here? Are these fake reviews?”
I’m an ornery old man. A retired university professor. I really don’t like being flimflammed. I’m just like you, dear reader, in this regard.
I read the reviews. I noticed that the great majority were written before the mattress arrived. They were written only on the basis of Saatva’s efficient and extraordinarily polite way of handling sales — before delivery of the product. This set off alarms in me. However, I did find a number of reviews that were “after the fact” — after the fact of the mattress having been delivered. They, too, were very positive. This encouraged me.
Being research-oriented, I then Googled “Saatva mattress” to find any websites that might have sprung up, bashing them. (Check out Stearns & Foster, for instance. They are hammered in offsite reviews!) Nope, no “bashing” sites for Saatva. This encouraged me.
I then found a video done by a young man reviewing his Saatva experience, including his new mattress & foundation. I watched the video several times. I found him convincing.
I then checked out a local furniture store, and looked at several Stearns & Fosters and Sealys and so forth. I wasn’t impressed, either by the mattress or salespeople. Their mattress waw very costly.
In a leap of faith, I bought a Saatva online. (I was encouraged by their generous return offer, though the thought of returning this large, ungainly object — repacking it and I presume paying for shipping — was daunting. I tried not to think about it.)
It arrived yesterday. It arrived in perfect condition. There was absolutely no off-gassing (formaldehyde odor) when I opened the sturdy plastic bag encasing the mattress. I set up the bed — foundation & mattress — lay down to test it, and woke up 45 minutes later. Refreshed. Relaxed.
The young man who reviewed the Saatva in the video mentioned, above? He’s absolutely right: This mattress is high quality. The tufting. The materials used. The comfort. The evenness of support. The cording around the edges. Excellent!
Back to the hundreds of over-the-top reviews. Unlike 99% of those reviewers, I had the opportunity to experience a screw-up in the process of my mattress being delivered — that is, the first mattress that was delivered. The mattress that arrived yesterday, in perfect condition, was my second Saatva.
Here’s what happened. The company that delivers for Saatva in my area — let me simply say I wound up rejecting the mattress. The problem wasn’t Saatva, it was the delivery company. Of course, I called Saatva to let them know I had rejected the mattress, and I gave them an earful about the delivery company.
This is where things became interesting. “Is this company going to live up to the praise of those hundreds of adoring reviewers,” I wondered?
Know what? It did! Saatva busted the chops of the delivery company, guaranteed me a new and different delivery crew (same company), gave me a full refund for the mattress and foundation (even though I kept the foundation from the first delivery: They gave it to me for free!), fast-tracked the manufacture of a brand new mattress, fast-tracked the delivery, called and emailed me repeatedly to let me know what was happening at each step of the way, packaged the mattress in a special cardboard box (to thwart any attempts by the delivery company to screw up, again), asked me to give them a full report on the delivery experience, and then insisted I allow them to give me a discount. Whew!
The only quarrel I had with Saatva is that, after the second, successful delivery, I refused to accept the foundation for free; I insisted on paying for it. And I refused a discount on the mattress. They insisted! I refused! We went back and forth. Finally, I won — sort of. “Okay, doc,” agreed the Saatva manager, “if you’re not going to let us discount the mattress and give you the foundation for free, then we’re going to waive the delivery fee.” I knew I wasn’t going to win that one, so I relented, though I grumbled. (Oh, I forgot to mention. When Saatva sent the new mattress, they refused to charge my credit card. Not a dime! “Doc, we’re sending the new mattress without charging your card. In fact, we no longer have your card. You call us after it’s delivered and after you have decided you like it — or don’t like it — and if you like it, only then will we charge you for it. Call and give us your credit card. If you don’t like it, we will take it back, at no expense to you.”)
I emailed Saatva shortly after the delivery, told them it went splendidly, that the mattress was flawless, and that I had already slept on it and was in love with it. Only then did they take my credit card information — and that’s when we quarreled over whether I would let them discount the mattress, etc.
Let me put it this way: When’s the last time you quarreled with a company over them being too generous with you?
No, they didn’t pay me to write this review. No, they didn’t ask me to write this review. (Should I say that I got the weird feeling that, had the delivery company not shaped up, Saavta would have personally driven my mattress to my front door and installed it on my bed frame — and refused to take a dime? Yeah, I was afraid they were going to do this!)
Calvin Luther Martin, PhD
I really wanted to like Saatva (greener, etc) and have ordered a couple mattress from them. Two years in- here’s my assessment: Mattress was pretty firm, but started to get cavey and lumpy after a year. After two years, the box springs started collapsing and becoming very squeaky and noisy. Saatva’s “customer service” was to offer me the ability to buy a new box spring for 15% off- plus $99 shipping! Very disappointing, will never buy from them again. Do not recommend.
After owning a Saatva king size bed for five years, my wife, I and our three kids love the bed. We like a softer bed and chose the least firm. The bed is organic cotton, has all the support we need, and provides a luxurious and cozy pillow top. We recommended the company and the mattress to our friends. And they are just as happy as we are. Jason, Its unfortunate that your experience with Saatva was less than you expected. We could not be happier. Thanks Saatva
I, too, purchased a Saatva Luxury Firm after weeks of research. The reviews, at Saatva, at Google, etc. are glowing. 1000s of reviewers each month claim this to be the best mattress, ever. So I bought it and … it is the.most.uncomfortable mattress I have ever purchased. The first night, I could not get comfortable or sleep. After the second night, my body was achy and sore. After the third night, I had significant lower back pain which interfered with my next day’s activities.
In comparison with the positive reviews, there are very few negative reviews, but when you read them, they all have similar complaints. One reviewer called the mattress “lumpy”. Another said it felt like “your grandmother’s old mattress”. I couldn’t have said it better myself. Have you ever slept on an old sofa bed? The kind that pulls out, unfolds, has the thin mattress, and the bar in the middle? The mattress is old and lumpy, and you feel those lumps and that bar in the middle of your back all night? That’s EXACTLY what the Saatva feels like. The mattress is so hard is makes the “tufted” sections feel like lumps, and the “lumbar support” section feels like that old sofa bed bar in the middle of your back. It was SO awful. I truly do not understand the 1000s of glowing reviews for the Saatva. Maybe people feel nostalgic for the feeling of sleeping on Grandma’s old sofa bed? I’m beginning to wonder if the number of monthly reviews actually matches the number of monthly sales, or if Saatva has employees to write many of the glowing reviews.
I called Saatva to return the mattress. Having read reviews about other experiences, I was prepared.
The first thing they did was to tell me to give it time, “We recommend our customers sleep on it for several months and give it time to loosen up.” I couldn’t walk after trying to sleep on this mattress, it was not possible to “give it time”. Besides, I shouldn’t have to “wait” for my mattress to “feel right”.
The second thing they did was offer me a topper. I honestly don’t think anyone should have to “make do” with a topper in order to make a brand new mattress “work”. That’s ridiculous.
The third thing they did was offer me a partial refund to keep the mattress and put it in a guest room. The customer service representative said, “No pressure, but it’s going to cost us a couple of hundred dollars to pick it up, so we’ll give you “x” dollars to keep it.” (I honestly cannot remember how much they offered). I thought this was interesting, because I really couldn’t see how giving me a partial refund is any different than paying the shipping company, but I guess that allows the Saatva statistics to look better since, if I took the money, the mattress would still be in my home.
After I declined all their offers (I needed my money for a new mattress) Saatva did issue an immediate refund. I paid by PayPal and my money was back in my PayPal account by the time I hung up the phone.
Just an FYI, after my Saatva experience, I went to the mattress store and lay on all the beds. I purchased a Simmons Beautyrest Silver Luxury Firm. It cost $963.00 with tax and is very, very comfortable. I wish I’d gone to the mattress store in the first place.
I had an almost identical experience with Saatva as Cari Gray, last comment listed here. When I tried to rate the mattress in their online review and attempted to submit it I was given a pop-up that said I had ‘accidentally’ given them a bad rating and they were giving me a chance to change it. When I attempted to submit my review anyway it told me the review service was down! Technical difficulties. I guess the only way to post a review is to give them a better rating. Seems sketchy. At least I was able to return the bed, sleeping on it was near impossible for me. My husband didn’t like it either. We got the Luxury Firm, I’m petite and hubby is tall and weighs 100 lbs more than me.
We are now sleeping peacefully on a latex bed by Sleep On Latex.
LIke other reviewers, I researched for months to find the right mattress. I had slept on a traditional innerspring all my life with no problems. Like others, I was skeptical about ordering on line, but know darn well that trying out a mattress in a showroom isn’t enough experience to know if I’m going to like it or not. I ordered two different mattresses from Nest, after having been directed there by the Yawnder. Unfortunately, I am the one in 1,000 (maybe it’s less) people who “sleeps hot” on a foam mattress. I had no idea. (I am not overweight, unhealthy, or hormonal.) So, I got a refund on those two and decided to try the Saatva; I checked with three different people who work there and they each assured me that there was “no way” I would be hot, they “never” got complaints about that, and so forth. Guess what? I slept hot on the Saatva. It does have foam in it. So, I called, and the Saatva employee seemed shocked to hear that I was hot on their mattress. She went on and on about how she had “never heard this before.” I said, well you’ve heard it now. So, she then offered me a “cooling” mattress pad. Okay, so have you heard of this problem or not? They sent me a waterproof bamboo pad. How is that supposed to be cooling? It didn’t work. This was exasperating. After I had the mattress a month, it started sinking in the center. That was all the trying I was going to do and started the process to return it at that point. I will say that the folks I talked with there could not have been nicer. I believe that it was a manufacturing defect; Saatva contracts out their mattress construction to various mattress manufacturers around the country and it is easy for me to see how quality control could suffer. The mattress itself is beautiful and appears to be well-made. If you are considering one, be aware that if you return or exchange it, you will be on the hook for $99. They waived that in my case, since there was obviously something wrong with it (the dip in the center.) I was not interested in trying another one. If you sleep hot, this is not the mattress for you. I will add that along the way, I purchased a Nacreous Mattress Pad from Slumber Cloud which has technology developed by NASA. It did seem to work as far as providing me with a barrier between myself and the mattress and I did not notice being hot on it. It was outrageously expensive, but I bought it when I thought the Saatva might work out.